ArchiveSocial Pricing, Features, Reviews & Comparison of Alternatives

ArchiveSocial

Social media archiving software

4.88/5 (8 reviews)

ArchiveSocial overview

What is ArchiveSocial?

ArchiveSocial is an archiving software designed to help organizations, within sectors including government, finance, law enforcement, and education, capture and store content from various social media channels. The platform enables users to automatically detect deleted, edited, and hidden content across numerous social networks such as Twitter, Facebook, LinkedIn, Vimeo, Instagram, Pinterest, YouTube, and more.

ArchiveSocial includes a risk management and analytics module, which allows enterprises to monitor social media activities, engagement levels, and sentiments and receive alerts for questions, sharing, and use of restricted keywords. It offers a host of features such as secure data storage, privacy protection, policy enforcement, custom notifications, and more. Government agencies can provide access to their archives via a public access portal, enabling citizens to search and locate records.

ArchiveSocial includes a web snapshots add-on, which automatically archives and stores data from websites in a centralized repository for future reference. Managers can also gain insight into user activities, performance of social media campaigns, and violations via activity metrics and reports.
archivesocial.com

Pricing

Starting from
$199/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia

Supported languages

English
ArchiveSocial screenshot: ArchiveSocial browseArchiveSocial screenshot: ArchiveSocial dashboard ArchiveSocial screenshot: ArchiveSocial entry detailsArchiveSocial screenshot: ArchiveSocial export search resultsArchiveSocial screenshot: ArchiveSocial recent entries

ArchiveSocial reviews

Excellent
7

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.9
  4.9
Nick Smith

A fantastic, important service

Used monthly for 1-2 years
Reviewed 2018-12-06
Review Source: Capterra

If we ever get a PIA request, ArchiveSocial will pay for itself. It's the best insurance policy a PIO can have against lost time and work.

Pros
I like that I don't have to worry about dealing with pages and pages of metadata if I ever get a Public Information Act request

Cons
I don't like that I can't get a "remember me" button on the login page. Seriously, the worst thing about this program is that I have to type my email address and password.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Raquel Castillo

Satisfied Customer - One Happy City Clerk

Used daily for 1-2 years
Reviewed 2019-08-06
Review Source: Capterra

ArchiveSocial takes care of all of our social media accounts and we are now adding our website. As a local government entity in Florida which is the most transparent state of all, we are constantly dealing with public records requests. ArchiveSocial makes it easy to search and create reports for any requests we get. They recently offered their web snapshot which is going to be a lifesaver.

Pros
Outstanding Customer Service. Something less that I don't have to worry about doing. ArchiveSocial does it all for us.

Cons
There is nothing that I don't like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christian Behr

Archive Social works!

Used monthly for 2+ years
Reviewed 2019-09-17
Review Source: Capterra

This software allows us to effortlessly archive our social media without having to do it manually. The ease of retrieving information is very simple and important to use.

Pros
One stop shopping for all your social media archiving needs.

Cons
So far I have nothing negative to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steve Walston

Quietly effective, ArchiveSocial brings peace of mind

Used occasionally for 2+ years
Reviewed 2019-12-03
Review Source: Capterra

We love ArchiveSocial! As one of its earliest clients, we have been impressed by the easy access to comprehensive records for each of our social media accounts. Most of all, that means peace of mind if we're ever faced with a FOIA request.

Pros
ArchiveSocial provides a reliable service with an easy-to-use interface, enabling us to keep complete records of each of our social media accounts dating back to 2012. Customer service, on the rare occasion that we've needed it, has been friendly and responsive. The product has changed with us over time, as we have added and removed social media accounts.

Cons
There's nothing about ArchiveSocial that we don't like. They have been a great vendor and partner with us.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bronlea Mishler

Archive Social always goes above and beyond to improve the customer experience and product.

Used weekly for 2+ years
Reviewed 2017-12-06
Review Source: Capterra

Pros
It's simple to use, and does a comprehensive job retaining all records - even deleted or edited ones. The data exports are fast and easy to understand. It's nice that you can review sentiment trends and search your content quickly by date or keyword. The keyword alerts are also a bonus.

Cons
Sometimes the ArchiveSocial search portal takes a long time to load. Other than that, it works really well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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ArchiveSocial pricing

Starting from
$199/month
Pricing options
Subscription
Free trial
View Pricing Plans

ArchiveSocial is available on annual subscriptions, details of which are outlined below:
Economy - $199/month (billed annually) for 100 new records/month and 10 social accounts
Standard - $399/month (billed annually) for 3000 new records/month and unlimited social accounts
Premium - $599/month (billed annually) for 5000 new records/month and unlimited social accounts

ArchiveSocial features

Automatic Notifications
Campaign Analysis
Campaign Management
Content Management
Data Import/Export
Engagement Analytics
Real Time Analytics
Reporting & Statistics
Social Media Integration

API (590 other apps)
Activity Dashboard (399 other apps)
Campaign Segmentation (222 other apps)
Customizable Branding (307 other apps)
Customizable Templates (317 other apps)
Drag & Drop Interface (269 other apps)
Email Marketing Management (216 other apps)
Monitoring (263 other apps)
Multi-Channel Marketing (257 other apps)
Template Management (215 other apps)
Third Party Integration (391 other apps)

Additional information for ArchiveSocial

Key features of ArchiveSocial

  • Configurable Alerts
  • Customer Engagement
  • Multi-Account Management
  • Multimedia Archiving
  • Storage Management
  • Web Archiving
  • eDiscovery
View All Features