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Blackbaud CRM Logo

CRM software for nonprofit organizations

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Blackbaud CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Blackbaud CRM overview

What is Blackbaud CRM?

Blackbaud Enterprise Fundraising CRM is a purpose-built cloud solution for enterprise-scale nonprofit, healthcare, and higher education fundraising programs. Its intelligent, flexible platform empowers organizations to raise more by enabling fundraising teams to operate with greater efficiency, security, and insight. Integrated business intelligence and analytics unlock powerful data-driven strategies to engage, retain, and grow supporter value—helping you achieve your most ambitious fundraising goals.

Starting price

Alternatives

with better value for money


Pros & Cons

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Features

Pricing

Training and Learning Curve

Customer Support

Customization

Blackbaud CRM’s user interface

Ease of use rating:

Blackbaud CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(26)
5(13)

What do users say about Blackbaud CRM?

So much training was needed, and I'm relatively smart when it comes to software, but I needed unbelievable amounts of training.

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Who uses Blackbaud CRM?

Based on 51 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Fund-Raising
Computer Software
Higher Education
Others

Use cases

Nonprofit
Nonprofit CRM
Fundraising

Blackbaud CRM's key features

Most critical features, based on insights from Blackbaud CRM users:

Contact management
Donor management
Fundraising management
Event management

All Blackbaud CRM features

Features rating:

ACH payment processing
Communication management
Contact management
CRM
Donation tracking
Donor management
Email marketing
Engagement tracking
Event management
For nonprofits
Fundraising management
Grant management
Member database
Membership management
Reporting & statistics
Social media integration
Volunteer management
Website management
Workflow management

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150

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DonorPerfect logo

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Blackbaud CRM pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Blackbaud CRM price and value

Value for money rating:

To see what individual users think of Blackbaud CRM's price and value, check out the review snippets below.

“In three years, I think I talked to one person who knew anything about accounting. And don't get me started on pricing - a 25% increase after the initial contract, which was supposed to convert to an annual fee, but they are claiming it's a 3-year. ”
LP

Lisa P.

Finance Director

“Our contract started in May but we didn't even start using it until October. ”
LP

Lisa P.

Finance Director

Blackbaud CRM integrations (1)

Integrations rated by users

We looked at 51 user reviews to identify which products are mentioned as Blackbaud CRM integrations and how users feel about them.

Integration rating: 5.0 (1)

They are our current registration platform

AC

Angela C.

VP, Events

Blackbaud CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos
In Person

Blackbaud CRM FAQs

Related categories