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Chatmeter

The Trusted Choice for Multi-Location Brands

Table of Contents

Chatmeter - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Chatmeter overview

What is Chatmeter?

Chatmeter is a social media management software designed to help businesses in the retail, automotive, healthcare, and other sectors manage listings, reviews, social media posts, and local pages. Administrators can create, update, optimize, publish, monitor, and protect listings from duplicates in bulk and manage temporary closures.

The platform enables managers to update availability timings, holidays, and locations of local businesses across Google, Yelp, Facebook, and other sites. Chatmeter allows teams to analyze reviews, search rankings, competitors, and local listings to determine local brand visibility (LBV) scores. Supervisors can also utilize built-in templates and merge tags to share personalized review responses in bulk.

Chatmeter lets stakeholders assess sentiments and text across customer feedback and receive real-time alerts about new reviews via mobile devices. Operators can also schedule and publish posts on Facebook, LinkedIn, Twitter, Instagram, and other social networking sites, track trending hashtags, and analyze engagement metrics on a unified interface.

Key benefits of using Chatmeter

Whether you have 20 locations in your region or over 20,000 across the globe, Chatmeter is the control center from which you command the online conversation about your brand. Hear what customers are saying and then collect the data and insights that help you build a proactive business strategy. Our scalable, local SEO and reputation management solution delivers the tools and analytics your team needs at home and internationally – all from a single dashboard.

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Review Management

Dashboard

Social Media Scores

Business Management

Customer Feedback

Chatmeter’s user interface

Ease of use rating:

4.5

(74)

Chatmeter pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(30)

5(43)

What do users say about Chatmeter?

It saves me so much time by being able to see multiple reviews from various platforms in one place. Once you have your FB, Twitter, Insta, Google, YELP all linked you can spend 5 minutes responding to guests. If there's a problem you can resolve it quickly.

Select to learn more

Who uses Chatmeter?

Based on 74 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate

Food & Beverages

Restaurants

Construction

Others

Use cases

- Not enough reviews

Chatmeter's features

Features rating:

4.4

(74)

Activity dashboard

(0)

Alerts/Notifications

(0)

Automated publishing

(0)

Benchmarking

(0)

Brand tracking

(0)

Campaign management

(0)

Collaboration tools

(0)

Competitive analysis

(0)

Content management

(0)

Conversion tracking

(0)

Customer engagement

(0)

Customer journey mapping

(0)

Customizable templates

(0)

Dashboard

(0)

Data visualization

(0)

Geocoding

(0)

Geofencing

(0)

Keyword rank tracking

(0)

Keyword tracking

(0)

Localization automation

(0)

Location tracking

(0)

Mobile keywords

(0)

Monitoring

(0)

Multi-Location

(0)

Performance metrics

(0)

Post scheduling

(0)

Predictive analytics

(0)

Real-Time notifications

(0)

Reporting/Analytics

(0)

Reputation management

(0)

Response management

(0)

Review monitoring

(0)

Review notification

(0)

Review request

(0)

Sentiment analysis

(0)

SEO audit

(0)

SEO management

(0)

Social media monitoring

(0)

Social sharing

(0)

Chatmeter alternatives

Chatmeter

4.5

(74)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.6

Marketing 360

4.5

(1.1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Semrush

4.6

(2.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

SOCi

4.5

(251)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Chatmeter pricing

Value for money rating:

4.3

(74)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Chatmeter price and value

Value for money rating:

4.3

(74)

To see what individual users think of Chatmeter's price and value, check out the review snippets below.

“I check the site almost daily and enjoy reading the wonderful positive reviews. If there are negative reviews it provides us the ability to respond quickly and address the concern.”

Wanda S.

Regional Manager

“Our customer success representative is really great and goes above and beyond to help us where she can. She responds very quickly and escalated our issues.”

Stephanie S.

Digital Marketing Strategist