CrowdControlHQ Pricing, Features, Reviews & Comparison of Alternatives

CrowdControlHQ

Social media risk management & compliance

4.1/5 (10 reviews)

CrowdControlHQ overview

CrowdControlHQ is a social media risk management and compliance platform that helps large and medium size enterprises to maximize their use of social media whilst managing risks and protecting the brand’s reputation. Teams are able to manage, listen, engage and analyze each social media account, and ensure the social media management process remains compliant. The solution covers both public and private organizations operating across various sectors.

CrowdControlHQ’s 'Crowd' features include a dashboard which allows users to manage multiple social media accounts in one place. Social media analytics and reports provide insight into performance across the organization. Users can identify subjects of interest though the platform’s listening features which monitor keywords, hashtags and conversations to pinpoint trends and key conversations. Tailored alerts and notifications can be setup to measure brand mentions, or to monitor competitor activity throughout the day.

CrowdControlHQ’s ‘Control’ features provide organizations with advanced social media security, helping to ensure all social media content meets industry regulations and adheres to corporate governance. Brand protection features include 24/7 content moderators, and tailored dictionaries to identify any keywords or phrases requiring immediate action. Tiered user access includes over 26 different permission options which can be allocated for various areas, campaigns and accounts. Additional compliance features include audit trails, policy storage, and social media archiving.
crowdcontrolhq.com

Pricing

Starting from
$150/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English
CrowdControlHQ screenshot: The social media management dashboard helps ensure reputational risks are managed effectivelyPowerleague | CrowdControlHQCrowdControlHQ screenshot: Monitor keywords, hashtags and conversations using social listening toolsCrowdControlHQ screenshot: Receive social messages and all inbound, outbound and combined feedsCrowdControlHQ screenshot: Harness effective collaboration across teams throughout the organizationCrowdControlHQ screenshot:  Generate an overview of all your social media activity with analytics and drill-down into the details of each account

CrowdControlHQ reviews

Excellent
3

Very good
6

Average
0
Poor
1

Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  3.9
  4.1
  4.7
Abi Buck

A great system which we have used for many years, simple, effective and powerful analytics

Used daily for 2+ years
Reviewed 2018-02-02
Review Source: Capterra

Control and security I use this system daily, it allows me to see and process a lot of information. Over 100 people use this across the business, from our depot teams to marketing teams and it allows me to control access to social media across a multiple of platforms. The analytics section is the one I also use a lot and it is great that I can pull raw data to analyse on a monthly basis, the new dashboards are really insightful to. The recent update to the admin section has made the process a lot smoother in setting up new accounts too. If I ever have a query the support desk is always timely in getting back to me and addressing the issue.

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Alexa Chilton

I have utilised CCHQ for a few months and find it super easy for myself and my team to use.

Used daily for less than 6 months
Reviewed 2017-10-11
Review Source: Capterra

When CCHQ was introduced to our company, we were not sure what the programme could do for us, however once the team were trained (Via the CCHQ training video), we were ready to start posting. We operate in many different boroughs and locations across the UK. It helps that we can have multiple users managing content for their own areas/boroughs, and are able to select multiple social media accounts to post content across.

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Anonymous

CCHQ provides an effective solution for social media management

Used weekly for 1-2 years
Reviewed 2018-05-19
Review Source: Capterra

Allowing you to seamlessly carry out social media management for clients of any size with the added benefit of great reporting features to help back up and present the benefits of your own work through the platform. CCHQ encompasses everything you would need to effectively manage social media clients whether small or large scale. It is set out so that specific teams can be assigned to specific accounts and there are different filters which you can apply and the reporting features are also pretty good too.

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Steven Hardy

Excellent product, easy to use and great staff!

Used weekly for 2+ years
Reviewed 2017-06-06
Review Source: Capterra

We have the added security for our social media channels. The admin area was the area that needed the most work when I first started using the software. However after constructive work with CCHQ the software is now changing its admin area.The software is laid out is a usable way. The features are up to date with the Social Media APIs. The support with the software is extraordinary - the staff are very helpful.

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Annette Richards

Easy to use and control many social media accounts. Its an ideal solution.

Used daily for 6-12 months
Reviewed 2018-06-19
Review Source: Capterra

Easy navigation. Simple to create posts for multiple platforms. Having an app to log into whilst out and about is fantastic.

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CrowdControlHQ pricing

Starting from
$150/month
Pricing options
Subscription
View Pricing Plans

Entry level: From £150 per month

Enterprise: From £250 per month

Enterprise Plus: From £350 per month

CrowdControlHQ features

Activity Dashboard
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Social Media Integration
Social Network Marketing

A/B Testing (155 other apps)
API (413 other apps)
Campaign Analysis (203 other apps)
Campaign Management (199 other apps)
Content Management (194 other apps)
Customizable Branding (195 other apps)
Customizable Templates (212 other apps)
Data Import/Export (158 other apps)
Drag & Drop Interface (214 other apps)
Real Time Data (151 other apps)
Reporting & Statistics (221 other apps)
Tagging (148 other apps)
Third Party Integration (232 other apps)

Additional information for CrowdControlHQ

Key features of CrowdControlHQ

  • Analytics
  • Automated publishing
  • Multi-account management
  • Social media monitoring
  • Posts scheduling
  • Customer engagement
  • Brand tracking
  • Multi-user collaboration
  • Social media management
  • Social media listening
  • Social media analytics
  • Social media collaboration
  • Social media engagement
  • Dashboard
  • Engagement tracking
  • Reports
  • Team collaboration tools
  • Compliance
  • Security
  • Brand protection
  • Social media risk management
  • Real-time insights
  • Multiple account posting
  • Immediate alerts
  • Geo-targeting
  • Inbound, outbound and combined feeds
  • Direct message management
  • Social conversations
  • Automated workflows
  • Team forwarding
  • Task assignment
  • Alerts and notes
  • Performance management
  • Sentiment analysis
  • Social media dashboard
  • Audit trail
  • Social media archiving
  • Policy storage
View All Features

Benefits

CrowdControlHQ allows users to manage all inbound and outbound social media activity for multiple accounts, networks, departments or locations on a single platform.

Organizations can manage social media risk and regulation or compliance issues with advanced features for brand protection, compliance and security.

CrowdControlHQ empowers social media managers with the opportunity to plan, respond and listen to social conversations in a timely and resource-efficient manner.

The platform’s listening features help brands identify sales opportunities, pinpoint customer service issues, and highlight competitor updates.

Data filtering features allow users to generate an overview of all social media activity, including key measurements such as clicks, fans, followers, total reach, and more.