getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Hoory Logo

Cloud-based conversational AI platform

Table of Contents

Hoory - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Hoory overview

What is Hoory?

Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience.

The omni-channel inbox centralizes user interactions across multiple channels, allowing businesses to gain wider customer reach. Automation capabilities enable the creation of custom workflow rules and personalized action sequences, saving time in resolving repetitive customer inquiries. Hoory's collaboration tools empower agents to work together seamlessly, utilizing canned responses, private notes, and mentions to tackle support challenges as a team.

The platform's AI superpowers include a knowledge-based assistant that ensures quick resolutions, as well as a rule-based assistant that guides users through personalized interactions. Hoory also integrates with OpenAI's GPT, allowing the language model to handle customer queries. Comprehensive reporting features provide deep insights into customer behavior and support operations, enabling businesses to make data-driven decisions. With multilingual support, streamlined ticketing, and impressive performance metrics, Hoory is a transformative solution for businesses looking to elevate their customer support capabilities.

Key benefits of using Hoory

  • Omnichannel Inbox: Manage and track all customer interactions from a single dashboard.
  • Multilingual Support: Provide multilingual text and audio support in over 100 languages.
  • Training in Real Time: Easily train AI assistant to provide accurate and efficient support to customers.
  • Automation: Define rules and execute automated tasks to improve workflow.
  • Team Collaboration: Invite team members to utilize the AI assistant together and support customers collaboratively.
  • Analytics: Get insightful reports to achieve a deeper understanding of customer behavior.
  • Starting price

    6per user /
    per month

    Alternatives

    with better value for money

    Hoory’s user interface

    Ease of use rating:

    Hoory reviews

    Overall rating

    5.0

    /5

    3

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.67/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    0

    0

    0

    0

    Hoory's key features

    Most critical features, based on insights from Hoory users:

    Live chat
    Chatbot
    AI/Machine learning
    Natural language processing
    Customizable branding
    Workflow management

    All Hoory features

    Features rating:

    Intent recognition
    Activity dashboard
    Drag & drop
    For sales/marketing
    Knowledge base management
    Knowledge management
    Language detection
    Monitoring
    Multi-Channel communication
    Multi-Channel management
    Multi-Language
    Performance metrics
    Personalization
    Process/Workflow automation
    Product recommendations
    Real-Time analytics
    Real-Time monitoring
    Reporting/Analytics
    Rules-Based workflow
    Speech recognition
    Transcripts/Chat history
    AI copilot
    API
    Automated responses
    Business process automation
    Canned responses
    Chat Transcript
    Chat/Messaging
    Code-free development
    Collaboration tools
    Communication management
    Configurable workflow
    Contact management
    Contextual guidance
    CRM
    Customer engagement
    Customer experience management
    Customer segmentation
    Customer support
    Customer surveys
    Document storage

    Hoory alternatives

    Hoory logo

    Starting from

    6

    /user

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Chatsi logo
    visit website

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Wing logo
    visit website

    Starting from

    699

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Social Intents logo
    visit website

    Starting from

    49

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Hoory pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Personal

    6

    /user

    Per month

    Features included:

    • 3 Shared Inboxes
    • 1 AI Assistant
    • Contact Management
    • Agent Roles, Private Notes, Email Notifications, and more

    Startup

    16

    /user

    Per month

    Features included:

    • Everything in Personal Plan
    • 5 Shared Inboxes
    • 2 AI Assistants
    • Help Center
    • Multilingual Support

    Team

    26

    /user

    Per month

    Features included:

    • Everything in Startup Plan
    • 8 Shared Inboxes
    • 5 AI Assistants

    Business

    42

    /user

    Per month

    Features included:

    • Everything in Team Plan
    • 12 Shared Inboxes
    • 8 AI Assistants

    User opinions about Hoory price and value

    Value for money rating:

    Hoory support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Knowledge Base

    Training options

    Documentation
    Live Online
    Videos

    Hoory FAQs

    Q. What type of pricing plans does Hoory offer?

    Hoory has the following pricing plans:
    Starting from: $6.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Hoory?

    Hoory has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Hoory support?

    Hoory supports the following languages:
    Arabic, Dutch, English, French, German, Russian, Spanish, Turkish


    Q. Does Hoory offer an API?

    Yes, Hoory has an API available for use.


    Q. What other apps does Hoory integrate with?

    Hoory integrates with the following applications:
    Messenger, Telegram, SMS Marketing Services, WhatsApp Business API


    Q. What level of support does Hoory offer?

    Hoory offers the following support options:
    Chat, Email/Help Desk, Knowledge Base

    Related categories