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iContact vs Gmail Comparison

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Overview

Category Leaders

iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact Free account, visit iContact.com via the link in our bio. No credit card required!

Category Leaders

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

14

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

604

5

4

3

2

1

360

187

49

6

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

10.3K

1.8K

188

21

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.

Pros

I have great experience with that solution, I recommended to use this solution it's totally secure and free of cost.
Excellent overall, keeps me organized, and the ability to make folders for emails is great for organizing business records.
The ease of switching between screens and the auto save feature is a life saver. Gmail's ease of use is wonderful for all.

Cons

I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
They tried to steal another month of billing and made me dispute with my CC company.
Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

Cons

There is also no customer support for Gmail so if you have an error or problem you are on your own which can be frustrating at times.
Can easily be hacked if your phone or laptop is lost. Hard to recover if forgot password.
I dislike the way it filters emails into spam sometimes. I have to monitor spam every so often to make sure I didn't miss any important emails.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features70
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Publishing
  • Automated Scheduling
  • Autoresponders
  • CAN-SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Management
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Inbox Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Optimization
  • Multi-Account Management
  • Multi-Campaign
  • Multiple User Accounts
  • Multivariate Testing
  • Performance Metrics
  • Post Scheduling
  • Prioritization
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management
  • Total features19
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Publishing
  • Automated Scheduling
  • Autoresponders
  • CAN-SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Management
  • Content Library
  • Content Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Inbox Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • List Management
  • Mailing List Management
  • Marketing Automation
  • Mobile Optimization
  • Multi-Account Management
  • Multi-Campaign
  • Multiple User Accounts
  • Multivariate Testing
  • Performance Metrics
  • Post Scheduling
  • Prioritization
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Spam Blocker
  • Subscription Management
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations109
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations1370
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

KM
AvatarImg

Kathleen M.

Electrical/Electronic Manufacturing, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

iContact logo

iContact

I love the beautiful emails and wish I could more easily use them on my work computer

Reviewed 6 years ago

It is frustrating that iContact makes changes, and I receive no notification about them.

Pros

I Contact enables me to create beautiful emails.

Cons

When I try to use the emails as a canned response in my gmail, starting this week, the pictures can not be seen.

AvatarImg
AvatarImg

Jessica W.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

iContact logo

iContact

Happy with product overall.

Reviewed 7 years ago
Pros

Easy to upload images and implement them into theme. I also like the templates provided as they give format tips for several ideas.

Cons

Looks one way on my Mac then different on my boss's PC and surface. We also have a few issues having it format the same on our Microsoft Outlook 365 emails as it did on GMail.

Vendor response

Thank for your review, Jessica. We're glad that you're finding our drag-and-drop email editor so helpful and easy to use. We also appreciate your feedback around the rendering issues you're experiencing. Providing an optimal user experience is a top priority, so we'll be looking into the formatting concerns you mentioned. Thanks for being such a loyal customer!