iContact Email Marketing Pricing, Features, Reviews & Comparison of Alternatives

iContact Email Marketing Reviews

iContact Email Marketing

Email Marketing and Social Media Marketing software

3.0/5 (1 review)
20,452     24,702

Who is iContact Email Marketing For?

  • Experience level: All experience levels
  • Industry: All industries, including non-profits and educational institutions
  • Business size: Freelancers, small businesses, mid-size businesses, large enterprises
  • Departments/roles: Marketing, Sales, Outreach
  • Budget/point: Starting at $14 per month
Read the full GetApp Analysis

iContact Email Marketing Category Leaders


#10 in Email Marketing

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

iContact Email Marketing Screenshots (5)

iContact Email Marketing screenshot: Easy to format textiContact Email Marketing screenshot: Merge fieldsiContact Email Marketing screenshot: Adding imagesiContact Email Marketing screenshot: MessageBuilderTMiContact Email Marketing screenshot: 100s of Email Templates to choose from

iContact Email Marketing Overview

iContact is an easy-to-use application with various features a business needs in order to grow their customer list and successfully reach inboxes.

When creating a message, users can choose between one of iContact’s predefined templates or build a unique message using HTML. iContact offers tools to manage a growing email list that includes subscription management, bulk subscriber upload, and a drag-and-drop sign-up form builder.

Other features include SpamcheckTM, a review system that ensures every email reaches the inbox. The reports feature tracks messages in real-time and allows users to quickly view marketing results in action, from big picture tracking, to individual click behavior.

The social media feature enables users to schedule messages on Facebook, Twitter and LinkedIn. Users can add social share buttons to emails and increase reach, as well as include a sign-up form on Facebook pages to turn existing fans into email contacts.

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn


Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Small Business
Devices Supported
Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
Support Options
Forum, Knowledge Base, Phone Support, Video Tutorials

iContact Email Marketing Pricing

Starting from: $14.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

From $14 /month for 500 subscribers

Competitors Pricing

Salesforce Marketing Cloud

Pricing model: Subscription

SendinBlue Email

Starting from: $7.37/month
Pricing model: Freemium, One-time License, Subscription
Free Trial: Available (No Credit Card required)

SalesforceIQ Inbox

Starting from: $25.00/month
Pricing model: Subscription

Users who visited iContact Email Marketing also visited

  • · CRM
  • · Marketing Automation
  • · E-Commerce
  • · Built-in metadata and keyword fields
Visit WebsiteCompare with iContact Email Marketing
InfusionsoftCustomer Management
Campaign Monitor
  • · Mobile ready templates
  • · Templates gallery
  • · Personalization
  • · Inline CSS
Visit WebsiteCompare with iContact Email Marketing
Campaign MonitorMarketing
  • · Send newsletters
  • · Marketing automation
  • · CRM & Sales automation
  • · Smart auto responders
Visit WebsiteCompare with iContact Email Marketing

Key Features of iContact Email Marketing

  • Email campaign management
  • Email newsletters
  • Integrations with 3rd Party Apps
  • Schedule delivery
  • Online surveys
  • SpamCheck™ assistance
  • Social media scheduling
  • List management


iContact’s MessageBuilderTM offers hundreds of mobile-friendly email templates that can be filled with personalized text, ideas, using drag-and-drop, as well as add brand colors, with no HTML coding know-how required.

Emails sent through iContact end up in inboxes and not spam traps or on internet service provider blacklists. The solution also provides tracking data for messages, so users can see the email delivery in action.

With iContact, users can set up autoresponders to schedule automated messages to get delivered over time.

iContact tools make understanding vital email statistics easy, so users have the data they need to create messages that connect, and get insight into how well they are performing.

iContact’s customer success managers offer unlimited technical support, as well as personal coahcing and calls, videos and webinars to help with any question.

Alternatives to iContact Email Marketing

SendinBlue Email
  • · Mobile-Friendly Email Design Templates
  • · Import Your Own HTML Design
  • · Email & Phone Customer Support
  • · Excellent Deliverability
Visit WebsiteCompare App
SendinBlue EmailMarketing
SalesforceIQ Inbox
  • · Intelligent mobile apps and Chrome extension
  • · Create new leads, contacts and opportunities from an inbox
  • · One-click email logging to Sales Cloud
  • · Smart email productivity features
Visit WebsiteCompare App
SalesforceIQ InboxSales
Salesforce Marketing Cloud
  • · Messaging for every step of the customer journey
  • · Drag-and-drop segmentation
  • · 1:1 content personalization
  • · CRM and cross-channel integration
Learn MoreCompare App
Salesforce Marketing CloudMarketing

GetApp Analysis

Almost anyone can send an email, but it takes more power under the hood to create, send, and track the types of targeted emails that drive customer action and generate real sales. iContact is web-based software that everyone from small businesses to large senders can use to manage all aspects of their email marketing programs.

In addition to allowing for the easy creation of email newsletters, RSS feeds, surveys, and auto-responders, iContact helps business users grow and manage contacts, and segment their digital contact lists. Custom fields, mail-merge personalization, and website sign-up forms can all be used to promote a business. iContact is completely scalable, and it boasts an email delivery rate of 99 percent. This is, at least in part, because any contact who unsubscribes from an iContact list, or signs up with an invalid address, is automatically removed.

What is iContact Email Marketing?

iContact is a powerful email marketing platform for businesses, nonprofits and educational institutions.. Easy-to-understand technology enables users with all levels of technical skill to create persuasive email messages using templates or HTML. List management tools keep growing email lists in check, while iContact’s Spamcheck tool reviews each message to ensure it reaches its desired destination. Users can gain a better understanding of how their email lists are performing by reviewing their Reports, which iContact generates automatically using the data it collects from ongoing marketing campaigns.

Beyond basic email marketing, iContact also provides a number of advanced solutions for growing businesses. iContact Pro is changing the way small, mid-size, and even large businesses think about marketing automation. iContact Pro users have the ability to schedule triggered messages that are uniquely tailored to each contact. The app offers a drag-and-drop interface. Businesses with high-volume sending needs can take advantage of iContact’s capabilities, easily managing 5 million+ subscribers.

Main Features

Email Creation

iContact offers a straightforward way for users to design stylish emails without having to know any HTML. The software’s email templates are professional looking and completely modifiable. Templates are all designed in a way that maximizes personal branding.

To design your first email, check out the template selection and choose the option that best meets your needs. You can quickly modify any template to change the layout, color palette, or overall styling. Individual sections, or blocks, each have their own formatting. You can save any message that you design to reuse at a later time, as well.

List Management

It doesn’t matter how nicely a message is designed without a list of subscribers to send it to. iContact provides a robust list management feature with various tools to help users manage their growing subscriber lists.

To keep your list of subscribers organized, make sure to include the correct recipient name and company name for each contact. (This is especially true if you’re collecting email addresses at trade shows or networking events.) iContact will remove duplicates or invalid email addresses for you, and it will give you the option of whether to remove email addresses after the first bounce, or delivery failure notice.

Triggered Emails

With iContact, businesses can schedule automated emails to be delivered over time, rather than all at once. Autoresponders, or triggered emails, help to deepen customer relationships by providing subscribers with more relevant content. The autoresponder feature comes most frequently into play when users want to set up “Welcome” campaigns, abandoned cart emails, or transaction messages.

Autoresponders are most commonly used in “Welcome” campaigns. When someone subscribes to your list, automatically send a message introducing your company. At that point, you can set up a drip campaign to continue sending emails at regular intervals in order to familiarize the new subscriber with your company or your products.

Subscriber Segmentation

Segmentation can make any email list stronger. The more a business knows about its subscribers, the deeper it can go with list segmentation. For example, instead of sending blanket emails to every subscriber, a business could segment its list and send a certain email newsletter only to those customers who had indicated that they were interested in a particular product or service.

Go beyond demographics when segmenting your campaigns. Although iContact gives you the ability to segment by gender or age, you can also use past purchasing behavior to improve the results of your campaigns. Custom entries ensure that your segmentation is unique, based on your company’s goals. For example, with iContact you can segment your lists by general interest, which is useful if you know that a certain subset of your customers are interested in a sport like golf or basketball.


iContact integrates with a number of popular third-party apps and services, including Twitter, WordPress, and Facebook.

In particular, iContact offers native integration with Salesforce. Users can send email messages to Salesforce contacts, after which iContact brings all relevant marketing statistics into the Salesforce platform to determine whether leads are moving in the right direction. iContact for Salesforce is not subscriber-based. Users can immediately send messages to everyone in their databases. Entire teams can leverage the statistics from company email campaigns from the same Salesforce reporting screens.

iContact has an open API that integrates with numerous business applications including analytics, social and commerce functionalities.


iContact offers high-volume email marketing at a price point that is affordable to businesses of all sizes. Email marketing starts at $14 per month, or $11.90 per month with annual prepay. Pro Automation starts at $99 per month, or $84.15 with annual prepay.

Bottom Line

  • Powerful email marketing solution
  • Allows for easy creation of newsletters, RSS feeds, surveys, and autoresponders
  • Triggered emails effectively drive sales
  • Typical users include freelancers, small businesses, mid-size businesses, and large enterprises
  • An API is available for use


iContact Email Marketing Reviews & Ratings

User ratings


Rating summary

Overall rating
Value for money
Ease of use
Customer support

iContact = ehContact

29th of November, 2011

Charles Spaniel
Time to make a change after 2 years. Go elsewhere for service. Better options with better employee attitudes, better editors, faster servers and servers that don't crash losing your work. Many excuses and no straight answers.

Pros: Cost effective - not really

Cons: Poor editors. Won't take HTML from Dreamweaver. Poor attitude of US based Tech Supervisors. If you go over your contact limit they don't tell you by email and will hold your pending release even if it is destined for only 50% of your total allowed.

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