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iContact Logo

Email marketing , automation, and landing page software

Last updated: January 2025

Table of Contents

iContact - 2025 Pricing, Features, Reviews & Alternatives

What is iContact?

iContact serves any size business and allows for the creation of email newsletters, email automatons , and landing pages. The application comes with various features a business needs in order to grow their customer list and successfully reach inboxes.

When creating a message, users can choose between one of iContact’s predefined templates or build a unique message using HTML. iContact offers tools to manage a growing email list that includes subscription management, bulk subscriber upload, and a drag-and-drop sign-up form builder.

Other features include SpamcheckTM, a review system that ensures every email reaches the inbox. The reports feature tracks messages in real-time and allows users to quickly view marketing results in action, from big picture tracking, to individual click behavior.

Benefits of using iContact

iContact’s MessageBuilderTM offers hundreds of mobile-friendly email templates that can be filled with personalized text, ideas, using drag-and-drop, as well as add brand colors, with no HTML coding know-how required.

  • Emails sent through iContact end up in inboxes and not spam traps or on internet service provider blacklists. The solution also provides tracking data for messages, so users can see the email delivery in action.

  • With iContact, users can set up autoresponders to schedule automated messages to get delivered over time.

  • iContact tools make understanding vital email statistics easy, so users have the data they need to create messages that connect, and get insight into how well they are performing.

  • iContact’s customer success managers offer unlimited technical support, as well as personal coahcing and calls, videos and webinars to help with any question.
  • Starting from

    14

    Per month

    Alternatives with better value for money

    iContact's key features

    Most critical features, based on insights from iContact users:

    Campaign Scheduling
    Event Triggered Actions
    Email Distribution
    Access Controls/Permissions
    Multi-Account Management
    Segmentation

    All iContact features

    Features rating:

    A/B Testing
    Customizable Fields
    Customizable Forms
    Data Import/Export
    Drip Campaigns
    Email Marketing
    Email Monitoring
    Email Tracking
    Engagement Tracking
    Mailing List Management
    Multivariate Testing
    Post Scheduling
    Real-Time Data
    Reporting/Analytics
    Response Management
    ROI Tracking
    Template Management
    Workflow Management
    WYSIWYG Editor
    API
    Automated Publishing
    Campaign Analytics
    Campaign Segmentation
    CAN-SPAM Compliance
    Contact Management
    Customizable Branding
    Content Management
    Email Campaign Management
    Email Management
    Mobile Optimization
    Marketing Automation
    Campaign Planning
    Social Media Integration
    Spam Blocker
    Customizable Templates
    Lead Management
    Campaign Management
    Multi-Campaign
    Click Tracking
    List Management
    Lead Capture
    Landing Pages/Web Forms
    Channel Management
    Drag & Drop
    Activity Dashboard
    Web Forms
    Visual Analytics
    Third-Party Integrations
    Activity Tracking
    Subscription Management
    Data Visualization
    Customizable CTAs
    Customer Segmentation
    Automated Scheduling
    Reporting & Statistics
    Real-Time Notifications
    Autoresponders
    Real-Time Analytics
    Performance Metrics
    Email Templates
    Content Library
    Image Library
    Lead Qualification
    Lead Generation

    iContact awards

    iContact alternatives

    iContact logo
    4.5
    (605)

    Starting from

    14

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    HubSpot Marketing Hub logo
    4.5
    (6.1K)
    visit website

    Starting from

    15

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    EmailOctopus logo
    4.8
    (536)
    visit website

    Starting from

    9

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Wrike logo
    4.3
    (2.7K)
    visit website

    Starting from

    10

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    iContact pricing

    Starting from

    14

    Per month

    Flat Rate

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about iContact price and value

    Value for money rating:

    Of 60 reviews that provide robust commentary on iContact's price and value, 72% mention it in a positive light.

    Most reviewers indicate that iContact offers good value for money, appreciating its reasonable pricing and affordability, especially for small to medium businesses. They find the software easy to use, with features like social media posting and timed email releases included at a fair price. Users appreciate the availability of a free version, which provides similar functionality to the paid one, making it accessible for beginners. They also value the integration with other platforms like Salesforce, which is seen as a cost-effective alternative to more expensive options.

    Some users report that iContact's pricing becomes less favorable as the number of subscribers grows, and they feel that the cost can escalate quickly. They also mention that the free trial has limited features, making it difficult to fully assess the product's potential. A few reviewers find the software expensive compared to other similar tools, particularly for businesses with limited budgets or those that send emails infrequently. Some users feel that the basic plan price is high and scaling up can be costly.

    Check .

    To see what individual users think of iContact's cost and value, check out the review excerpts below.

    Congregations, by definition, need to be thrifty with funds and iContact still remains our best value for what we get, and we do comparison pricing on an annual basis.
    We also like how as our church grows, we can grow the number of contacts at a very reasonable cost.
    Pricing was primarily our main issue, it became costly when we only sent one email per month.

    iContact integrations (114)

    Integrations rated by users

    We looked through 605 user reviews, to identify which products are mentioned as iContact integrations, and what is the users perception.

    NetSuite logo
    NetSuite

    Integration rating: 5.0 (1)

    We kept all our lead/customer/finance data in NetSuite and synced each office's data to iContact with Cazoomi SyncApps.

    JP

    James Palmer

    Director Information & Communication Technology

    Wix logo
    Wix

    Integration rating: 5.0 (4)

    Twitter/X logo
    Twitter/X

    Integration rating: 5.0 (3)

    Squarespace logo
    Squarespace

    Integration rating: 5.0 (3)

    Integration rating: 5.0 (2)

    Eventbrite logo
    Eventbrite

    Integration rating: 5.0 (2)

    SurveyMonkey logo
    SurveyMonkey

    Integration rating: 5.0 (2)

    HubSpot CRM logo
    HubSpot CRM

    Integration rating: 5.0 (2)

    Join.Me logo
    Join.Me

    Integration rating: 5.0 (1)

    Instagram logo
    Instagram

    Integration rating: 5.0 (1)

    Gmail logo
    Gmail

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    Zoho CRM logo
    Zoho CRM

    Integration rating: 5.0 (1)

    GoTo Webinar logo
    GoTo Webinar

    Integration rating: 5.0 (1)

    ClickFunnels logo
    ClickFunnels

    Integration rating: 5.0 (1)

    AOL Mail logo
    AOL Mail

    Integration rating: 5.0 (1)

    Yahoo Mail logo
    Yahoo Mail

    Integration rating: 5.0 (1)

    WooCommerce logo
    WooCommerce

    Integration rating: 5.0 (1)

    Dayful logo
    Dayful

    Integration rating: 5.0 (1)

    Divi logo
    Divi

    Integration rating: 5.0 (1)

    Weebly logo
    Weebly

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    Integration rating: 5.0 (1)

    Duda logo
    Duda

    Integration rating: 5.0 (1)

    iContact support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Videos
    In Person
    Documentation
    Live Online

    iContact reviews

    Overall rating

    4.5

    /5

    605

    Positive reviews

    91

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.52/10
    Rating distribution

    5

    4

    3

    2

    1

    361

    187

    49

    6

    2

    Pros
    You can allow this program to deal with emails instead of answering each on yourself. It's really a wonderful program and a huge help with your email returns.
    I like its enhanced features and how easy it has been to adapt to it. I like the customer service representatives and their willingness to help and answer all my questions.
    I enjoy that iContact is easy to use, intuitive, and a great price for all that is packed into what you get. You also get great customer service with them.
    Cons
    I had to double enter a lot of info with my fundraising software and then to i-contact. There was a lack of integration that I found frustrating.
    They tried to steal another month of billing and made me dispute with my CC company.
    Even though the charity I worked with started using another service, iContact demanded payment for a period of time after we had made the switch. I personally found that in poor taste.

    iContact FAQs

    Q. What type of pricing plans does iContact offer?

    iContact has the following pricing plans:
    Starting from: $14.00/month
    Pricing model: Free, Subscription

    These products have better value for money


    Q. Who are the typical users of iContact?

    iContact has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does iContact support?

    iContact supports the following languages:
    English


    Q. Does iContact support mobile devices?

    iContact supports the following devices:
    Android


    Q. Does iContact offer an API?

    Yes, iContact has an API available for use.


    Q. What other apps does iContact integrate with?

    iContact integrates with the following applications:
    Wix, Wufoo, Teachable, Google Forms, Drupal, Microsoft Outlook, Adobe Commerce, WooCommerce, PayPal, Zoho CRM, Kickbox Email Verification, Formstack Forms, X-Cart, 123FormBuilder, Calendly, Webflow, Zapier, Unbounce, ClickFunnels, Big Cartel, Pipedrive, Zoom Workplace, Acuity Scheduling, DaySmart Appointments, Twitter/X, Gravity Forms, Stripe, LeadsBridge, Jotform, Salesforce Sales Cloud, Squarespace, Google Contacts, Typeform, Nimble, LiveChat, Kajabi, Eventbrite, Meta for Business, Justuno, Leadpages, SurveyMonkey, Keap, Privy, Copper, Follow Up Boss, Digioh, Copper, HubSpot CRM, Cyfe, Google Sheets, BigCommerce, Shopify


    Q. What level of support does iContact offer?

    iContact offers the following support options:
    Chat, Phone Support, FAQs/Forum, Knowledge Base

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