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Intercom

The #1-rated Business Messenger for customer relationships.

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Intercom Alternatives

How do Intercom alternatives compare?

Zendesk and Drift stand out as its top competitors based on similarity, popularity and user reviews. When comparing Intercom to its top 100 alternatives, Mailchimp has the highest rating, with Salesforce Sales Cloud as the runner-up, and Intercom ranking 12th place. Salesforce Sales Cloud has the most reviews with a total of 16,517, while Intercom has 792. Users say Mailchimp tops the list for value for money followed by Salesforce Sales Cloud, while Intercom comes in 18th. Users also say Mailchimp and Salesforce Sales Cloud are the easiest to use, while Intercom takes 14th place.

What are the top 5 alternatives to Intercom?


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Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Intercom

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
Intercom logo

47

178

78

features in common

47

features in common

Zendesk logo

Zendesk's unique features

  • Offline Form

  • Health Score

  • Real Time Analytics

  • Call Logging

Intercom logo

Intercom's unique features

  • WYSIWYG Editor

  • Lead Database Integration

  • Lead Capture

  • Email Campaign Management

Starting from

$19/month

Value for money

Zendesk logo
4.1

0.1

Intercom logo
4.0

What users say about Zendesk's value for money

I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.

AR

Anonymous Reviewer

Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.

AR

Anonymous Reviewer

Drift logo

Drift

4.5
(158)

Live chat & in-app messaging for sales & marketing

Features

Total

Drift logo
Intercom logo

62

139

78

features in common

62

features in common

Drift logo

Drift's unique features

  • Predictive Analytics

  • Multi-Language

  • Mobile Alerts

  • Forms Management

Intercom logo

Intercom's unique features

  • Inbox Management

  • CRM

  • Self Service Portal

  • Conversion Rate Optimization

Value for money

Drift logo
4.1

0.1

Intercom logo
4.0

What users say about Drift's value for money

For users, there were just so many options on the admin side of things, and using it, I immediately felt lost and confused.

Darien C.

Just an awful approach to customer service and the worse experience with a vendor after 15 years in IT.

OM

Olivier M.

HubSpot Marketing Hub logo

HubSpot Marketing Hub

4.5
(4.6K)

All in one inbound marketing platform

Features

Total

HubSpot Marketing Hub logo
Intercom logo

44

104

78

features in common

44

features in common

HubSpot Marketing Hub logo

HubSpot Marketing Hub's unique features

  • Competitive Analysis

  • Campaign Planning

  • Keyword Rank Tracking

  • Lead Generation

Intercom logo

Intercom's unique features

  • Live Chat

  • Canned Responses

  • Email Campaign Management

  • Interaction Tracking

Starting from

$45/month

Value for money

HubSpot Marketing Hub logo
4.2

0.2

Intercom logo
4.0

What users say about HubSpot Marketing Hub's value for money

A good amount of details and marketing capabilities. HubSpot has some of the best integrations I have seen with other platforms.

Mithil P.

HubSpot helps track, monitor and create the best content for growing my business. I have seen great strides from using this company.

KK

Kasey K.

Freshdesk logo

Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
Intercom logo

37

117

78

features in common

37

features in common

Freshdesk logo

Freshdesk's unique features

  • Case Management

  • Email Tracking

  • Community Management

  • Support Ticket Management

Intercom logo

Intercom's unique features

  • Screen Sharing

  • List Management

  • Email Campaign Management

  • Prospecting Tools

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.4

Intercom logo
4.0

What users say about Freshdesk's value for money

We are extremely happy for the speed and capability that Freshdesk has passed on to our affiliation. It's helping us with guaranteeing fabulous customer support with less pressing factor.

Sara B.

Overall, Freshdesk is an awesome solution for a tedious task. I recommend it to all my friends in the industry.

AR

Anonymous Reviewer

Crisp logo

Crisp

4.5
(67)

All-in-one multi-channel solution for customer messaging

Features

Total

Crisp logo
Intercom logo

38

66

78

features in common

38

features in common

Crisp logo

Crisp's unique features

  • Lead Management

  • Video Chat

  • Lead Distribution

  • Campaign Segmentation

Intercom logo

Intercom's unique features

  • Tagging

  • Spam Blocker

  • Role-Based Permissions

  • Search/Filter

Starting from

$25/month

Value for money

Crisp logo
4.6

0.6

Intercom logo
4.0

What users say about Crisp's value for money

Just what we needed and very easy to set up. Custom settings were great and free which was most important.

SK

Séamus K.

It has several customisation options and good tools to anticipate and get to know the customers' needs better. Provides a good customer support experience and good for conversions.

LD

Luis D.

HelpCrunch logo

HelpCrunch

4.8
(175)

Customer Communication tool for Support, Marketing & Sales

Features

Total

HelpCrunch logo
Intercom logo

42

75

78

features in common

42

features in common

HelpCrunch logo

HelpCrunch's unique features

  • Feedback Management

  • Full Text Search

  • Support Ticket Management

  • Alerts/Notifications

Intercom logo

Intercom's unique features

  • Email Campaign Management

  • Activity Tracking

  • Spam Blocker

  • AB Testing

Starting from

$15/month

Value for money

HelpCrunch logo
4.8

0.8

Intercom logo
4.0

What users say about HelpCrunch's value for money

This covers most of the things we want and are happy that there is a value-based tool like this without the bloat of other tools.

LS

Lewis S.

HelpCrunch was the clear choice for me because of their value for money services, compared to other expensive Support systems. They are continually improving and adding features which is great.

MH

Max H.

LiveChat logo

LiveChat

4.6
(1.1K)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

LiveChat logo
Intercom logo

39

69

78

features in common

39

features in common

LiveChat logo

LiveChat's unique features

  • Multi-Language

  • Automated Routing

  • Visual Analytics

  • File Management

Intercom logo

Intercom's unique features

  • Email Campaign Management

  • Activity Tracking

  • Spam Blocker

  • Customizable Fields

Starting from

$16/month

Value for money

LiveChat logo
4.5

0.5

Intercom logo
4.0

What users say about LiveChat's value for money

Great, very easy, love the platform and customization, it is simple to manage and its also looks very professional.

Fausto F.

I love using this software and it's fun to use and see yourself improving your typing skills.

KA

Kheirallah A.

Kayako logo

Kayako

4.0
(159)

Unified customer service platform

Features

Total

Kayako logo
Intercom logo

34

76

78

features in common

34

features in common

Kayako logo

Kayako's unique features

  • Asset Tracking

  • Offline Form

  • Email Templates

  • Change Management

Intercom logo

Intercom's unique features

  • File Sharing

  • Lead Nurturing

  • Drip Campaigns

  • Lead Qualification

Starting from

$15/month

Value for money

Kayako logo
3.8

0.2

Intercom logo
4.0

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.

Samir H.

Front logo

Front

4.5
(213)

One place to take care of all your customers

Features

Total

Front logo
Intercom logo

35

115

78

features in common

35

features in common

Front logo

Front's unique features

  • Alerts/Notifications

  • Task Management

  • Performance Management

  • Support Ticket Management

Intercom logo

Intercom's unique features

  • Proactive Chat

  • Analytics/ROI Tracking

  • AB Testing

  • Lead Qualification

Starting from

$19/year

Value for money

Front logo
4.2

0.2

Intercom logo
4.0

What users say about Front's value for money

Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.

NB

Nick B.

It's super easy to use and perfect when working in team. It's basically impossible to miss any email with this software and super nice the way it looks like when using it on a daily basis.

GP

Giada P.

Help Scout logo

Help Scout

4.7
(172)

Web-based help desk designed for better customer experience

Features

Total

Help Scout logo
Intercom logo

32

73

78

features in common

32

features in common

Help Scout logo

Help Scout's unique features

  • Email Templates

  • Feedback Management

  • Document Storage

  • Multiple User Accounts

Intercom logo

Intercom's unique features

  • Proactive Chat

  • Screen Sharing

  • AB Testing

  • Real-time Consumer-facing Chat

Starting from

$15/month

Value for money

Help Scout logo
4.6

0.6

Intercom logo
4.0

What users say about Help Scout's value for money

Help Scout serves its purpose well. And I like the fun congratulatory messages it gives anytime a folder is cleared out.

SC

Scott C.

Its ease of use, great search with keywords in the help guide area of clients. The ticketing system is great and integrates with Infusinsoft and Trello so we can transfer information between teams.

AR

Anonymous Reviewer

JIRA Service Management logo

JIRA Service Management

4.4
(278)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
Intercom logo

25

91

78

features in common

25

features in common

JIRA Service Management logo

JIRA Service Management's unique features

  • Text Editing

  • Multi-Language

  • Assignment Management

  • Service Catalog

Intercom logo

Intercom's unique features

  • Interaction Tracking

  • Drip Campaigns

  • Proactive Chat

  • Real-time Consumer-facing Chat

Starting from

$20/month

Value for money

JIRA Service Management logo
4.2

0.2

Intercom logo
4.0

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.

MP

Mladen P.

It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

VB

Vishal B.

Olark logo

Olark

4.6
(459)

Happier customers live chat with Olark

Features

Total

Olark logo
Intercom logo

27

38

78

features in common

27

features in common

Olark logo

Olark's unique features

  • Real Time Analytics

  • Real Time Monitoring

  • Customer History

  • File Management

Intercom logo

Intercom's unique features

  • Lead Qualification

  • Queue Management

  • Event Triggered Actions

  • Multi-Channel Marketing

Starting from

$17/month

Value for money

Olark logo
4.4

0.4

Intercom logo
4.0

What users say about Olark's value for money

I've been using Olark for 4+ years and never cease to be amazed at the quality of product and great price. Love the integrations with top CRMs and marketing automation.

Kate B.

I love that you connect and the UI is uncluttered. As you wait for chats, Olark welcomes you with a positive message.

AR

Anonymous Reviewer

User.com logo

User.com

4.7
(33)

The engine of growth. An all in one solution for user data.

Features

Total

User.com logo
Intercom logo

74

193

78

features in common

74

features in common

User.com logo

User.com's unique features

  • Referral Tracking

  • Outbound Call Center

  • Reminders

  • Mobile Alerts

Intercom logo

Intercom's unique features

  • Inbox Management

  • Virtual Assistant

  • Conversion Rate Optimization

  • Screen Sharing

Value for money

User.com logo
4.6

0.6

Intercom logo
4.0

What users say about User.com's value for money

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Anonymous Reviewer

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

Izabela H.

Sendinblue logo

Sendinblue

4.6
(1.4K)

Automation, Marketing & Transactional Email, and SMS Service

Features

Total

Sendinblue logo
Intercom logo

37

71

78

features in common

37

features in common

Sendinblue logo

Sendinblue's unique features

  • Campaign Analytics

  • Archiving & Retention

  • Channel Management

  • Email Distribution

Intercom logo

Intercom's unique features

  • Self Service Portal

  • Screen Sharing

  • Tagging

  • Multi-Channel Communication

Starting from

$25/month

Value for money

Sendinblue logo
4.5

0.5

Intercom logo
4.0

What users say about Sendinblue's value for money

The Layout and features are the best, very user friendly and one of the best services in Email marketing category.

SC

Sandeep C.

Great UI with very easy to implement APIs and packed full of features. I've been using SendInBlue for a good few years now and would strongly recommend to anyone needing an email sending service.

CS

Craig S.

EngageBay logo

EngageBay

4.6
(164)

Integrated sales & marketing software for growing teams

Features

Total

EngageBay logo
Intercom logo

63

215

78

features in common

63

features in common

EngageBay logo

EngageBay's unique features

  • Quotes/Estimates

  • Confirmation/Reminders

  • Audience Targeting

  • For Small Businesses

Intercom logo

Intercom's unique features

  • Tagging

  • Help Desk Management

  • Role-Based Permissions

  • Survey/Poll Management

Starting from

$10.79/month

Value for money

EngageBay logo
4.8

0.8

Intercom logo
4.0

What users say about EngageBay's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.

SK

Sudip K.

Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.

CV

Carlos V.

Bitrix24 logo

Bitrix24

4.0
(496)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
Intercom logo

60

365

78

features in common

60

features in common

Bitrix24 logo

Bitrix24's unique features

  • Lead Management

  • Room Booking

  • Media Library

  • Event Calendar

Intercom logo

Intercom's unique features

  • Customizable CTAs

  • AB Testing

  • Lead Verification/Validation

  • Engagement Tracking

Starting from

$49/month

Value for money

Bitrix24 logo
4.2

0.2

Intercom logo
4.0

What users say about Bitrix24's value for money

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

MarketSurge logo

MarketSurge

5.0
(8)

All in one lead management software

Features

Total

MarketSurge logo
Intercom logo

36

76

78

features in common

36

features in common

MarketSurge logo

MarketSurge's unique features

  • Feedback Management

  • Customer Experience Management

  • On-Demand Communications

  • Campaign Analytics

Intercom logo

Intercom's unique features

  • Drip Campaigns

  • Lead Nurturing

  • Role-Based Permissions

  • Proactive Chat

HubSpot CRM logo

HubSpot CRM

4.5
(2.9K)

Everything you need to sell in one integrated suite

Features

Total

HubSpot CRM logo
Intercom logo

29

67

78

features in common

29

features in common

HubSpot CRM logo

HubSpot CRM's unique features

  • Lead Management

  • Alerts/Notifications

  • For iPad Devices

  • Source Tracking

Intercom logo

Intercom's unique features

  • Queue Management

  • Collaboration Tools

  • AB Testing

  • Inbox Management

Starting from

$50/month

Value for money

HubSpot CRM logo
4.4

0.4

Intercom logo
4.0

What users say about HubSpot CRM's value for money

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.

AR

Anonymous Reviewer

It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.

CH

Cherie H.

Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

Quiq Messaging logo
Intercom logo

45

109

78

features in common

45

features in common

Quiq Messaging logo

Quiq Messaging's unique features

  • Computer Telephony Integration

  • Code-free Development

  • Activity Dashboard

  • Lead Distribution

Intercom logo

Intercom's unique features

  • Help Desk Management

  • Contact Database

  • WYSIWYG Editor

  • Analytics/ROI Tracking

Starting from

$6,000/month

Value for money

Quiq Messaging logo
4.5

0.5

Intercom logo
4.0

What users say about Quiq Messaging's value for money

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

nixi1 logo

nixi1

5.0
(4)

Chat management tool for contact centers & travel agencies

Features

Total

nixi1 logo
Intercom logo

27

53

78

features in common

27

features in common

nixi1 logo

nixi1's unique features

  • Billing & Invoicing

  • Feedback Management

  • Mass Texting

  • Message Personalization

Intercom logo

Intercom's unique features

  • Interaction Tracking

  • Collaboration Tools

  • Customizable Fields

  • Email Marketing

Lucky Orange logo

Lucky Orange

4.6
(65)

All-in-one conversion optimization suite for website owners

Features

Total

Lucky Orange logo
Intercom logo

30

88

78

features in common

30

features in common

Lucky Orange logo

Lucky Orange's unique features

  • Campaign Segmentation

  • Visual Analytics

  • Real Time Analytics

  • For Websites

Intercom logo

Intercom's unique features

  • Proactive Chat

  • Screen Sharing

  • Self Service Portal

  • Lead Qualification

Starting from

$10/month

Value for money

Lucky Orange logo
4.7

0.7

Intercom logo
4.0

What users say about Lucky Orange's value for money

Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.

KK

Kosara K.

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

AR

Anonymous Reviewer

BOTNATION AI logo

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

BOTNATION AI logo
Intercom logo

50

95

78

features in common

50

features in common

BOTNATION AI logo

BOTNATION AI's unique features

  • Alerts/Notifications

  • Rules-Based Workflow

  • Chatbot

  • Customer History

Intercom logo

Intercom's unique features

  • Canned Responses

  • CAN SPAM Compliance

  • Analytics/ROI Tracking

  • List Management

Dashly logo

Dashly

4.6
(9)

Marketing and customer conversation management platform

Features

Total

Dashly logo
Intercom logo

49

84

78

features in common

49

features in common

Dashly logo

Dashly's unique features

  • Customer History

  • Landing Pages/Web Forms

  • Real-time Updates

  • Campaign Analytics

Intercom logo

Intercom's unique features

  • Canned Responses

  • Website Integration

  • Help Desk Management

  • Role-Based Permissions

Agile CRM logo

Agile CRM

4.1
(420)

Sales and marketing CRM for growing businesses

Features

Total

Agile CRM logo
Intercom logo

62

233

78

features in common

62

features in common

Agile CRM logo

Agile CRM's unique features

  • Post Scheduling

  • Sales Activity Management

  • Web-based Deployment

  • Time on Site Tracking

Intercom logo

Intercom's unique features

  • Inbox Management

  • Chat/Messaging

  • Tagging

  • @mentions

Starting from

$8.99/month

Value for money

Agile CRM logo
4.1

0.1

Intercom logo
4.0

What users say about Agile CRM's value for money

It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.

Dd

Danie d.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

Freshdesk Messaging logo

Freshdesk Messaging

4.0
(74)

Live Chat software for modern messaging

Features

Total

Freshdesk Messaging logo
Intercom logo

20

35

78

features in common

20

features in common

Freshdesk Messaging logo

Freshdesk Messaging's unique features

  • Remote Access/Control

  • Real Time Monitoring

  • File Transfer

  • Support Ticket Management

Intercom logo

Intercom's unique features

  • Email Marketing

  • Customizable Fields

  • Inbox Management

  • Segmentation

Starting from

$15/month

Value for money

Freshdesk Messaging logo
4.0
Intercom logo
4.0

What users say about Freshdesk Messaging's value for money

I like that I can message my team and customers in an intuitive way. I like that I can collect data from the people I want and "put them separately", like a favorite tag.

Muneeba F.

I love how easy the dashboard was and how easy it was to set up on my wordpress website. The chat was also very clean, very easy to use multiple members of my team.

Seth H.

Podium logo

Podium

4.4
(408)

Review management, reputation software, feedback & webchat

Features

Total

Podium logo
Intercom logo

18

67

78

features in common

18

features in common

Podium logo

Podium's unique features

  • Invoice Processing

  • Invoice Management

  • Sentiment Analysis

  • Batch Communications

Intercom logo

Intercom's unique features

  • Inbox Management

  • Customizable Fields

  • Appointment Management

  • Customer Surveys

Value for money

Podium logo
4.1

0.1

Intercom logo
4.0

What users say about Podium's value for money

The ability to get reviews and watch your company grow is wonderful. I absolutely love this program.

BS

Barb S.

It's also easier to quickly send and rescued documents and images from my desktop to and from customers, which results in greater ease of printing.

KH

Kevin H.

tawk.to logo

tawk.to

4.6
(246)

Live chat support & messaging solution

Features

Total

tawk.to logo
Intercom logo

18

28

78

features in common

18

features in common

tawk.to logo

tawk.to's unique features

  • Customer History

  • Real Time Monitoring

  • Activity Dashboard

  • Real Time Analytics

Intercom logo

Intercom's unique features

  • Lead Qualification

  • Search/Filter

  • Event Triggered Actions

  • Multi-Channel Marketing

Starting from

$1/month

Value for money

tawk.to logo
4.7

0.7

Intercom logo
4.0

What users say about tawk.to's value for money

The product is amazing and is even more so for its price tag - it’s offered free and the features are power packed to help me manage the stream of queries from my customers.

CY

Christine Y.

The best thing about it is that it's free, and for a free chat, its a great experience - you're not going to find a better option.

AR

Anonymous Reviewer

Radiance Commerce logo

Radiance Commerce

5.0
(2)

Customer engagement software for eCommerce businesses

Features

Total

Radiance Commerce logo
Intercom logo

23

49

78

features in common

23

features in common

Radiance Commerce logo

Radiance Commerce's unique features

  • 2-Way Messaging

  • Alerts/Notifications

  • Message Personalization

  • Activity Dashboard

Intercom logo

Intercom's unique features

  • Appointment Management

  • Drip Campaigns

  • Prospecting Tools

  • Email Marketing

Acobot logo

Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

Features

Total

Acobot logo
Intercom logo

19

54

78

features in common

19

features in common

Acobot logo

Acobot's unique features

  • Alerts/Notifications

  • Process/Workflow Automation

  • Chatbot

  • AI/Machine Learning

Intercom logo

Intercom's unique features

  • Event Triggered Actions

  • Customizable Fields

  • Interaction Tracking

  • Customer Surveys

Starting from

$9/month

Value for money

Acobot logo
4.8

0.8

Intercom logo
4.0

What users say about Acobot's value for money

Will report on our progress as our experience evolves. Customer service has been outstanding and again, the tool has been easy to operationalize and goes right to work.

AR

Anonymous Reviewer

So far awesome, i love it and would like to continue using it on my dev site.

NM

Ndivhuwo M.

Gallabox logo

Gallabox

(0)

A single, collaborative customer communication tool

Features

Total

Gallabox logo
Intercom logo

1

1

78

features in common

1

features in common

Gallabox logo

Gallabox's unique features

  • No unique features

Intercom logo

Intercom's unique features

  • Lead Qualification

  • Customer Service Analytics

  • List Management

  • Role-Based Permissions

Infobip logo

Infobip

4.7
(11)

Omni-channel customer communication and engagement

Features

Total

Infobip logo
Intercom logo

22

62

78

features in common

22

features in common

Infobip logo

Infobip's unique features

  • Video Chat

  • Call Recording

  • Chatbot

  • Interactive Content

Intercom logo

Intercom's unique features

  • Prospecting Tools

  • File Sharing

  • Search/Filter

  • Real-time Consumer-facing Chat

SendGrid logo

SendGrid

4.2
(508)

Email Delivery. Simplified.

Features

Total

SendGrid logo
Intercom logo

25

66

78

features in common

25

features in common

SendGrid logo

SendGrid's unique features

  • Real Time Analytics

  • Email Tracking

  • Campaign Segmentation

  • Single Email Verification

Intercom logo

Intercom's unique features

  • Real-time Consumer-facing Chat

  • Prospecting Tools

  • Inbox Management

  • Multi-Channel Marketing

Starting from

$14.95/month

Value for money

SendGrid logo
4.0
Intercom logo
4.0

What users say about SendGrid's value for money

The cost benefit is very good and the free plan is very functional. It has excellent usability and performance and facilitates the management of multiple domains.

AF

ALEXANDER F.

The best part is the statistics you receive following an email campaign, you can view what % of users opened the email - superb for marketing.

AR

Anonymous Reviewer

Teckst logo

Teckst

4.9
(30)

Customer service texting platform

Features

Total

Teckst logo
Intercom logo

29

41

78

features in common

29

features in common

Teckst logo

Teckst's unique features

  • Single Sign On

  • MMS

  • Shortcodes

  • Feedback Management

Intercom logo

Intercom's unique features

  • Appointment Management

  • Collaboration Tools

  • Customizable Fields

  • Customer Service Analytics

Value for money

Teckst logo
4.7

0.7

Intercom logo
4.0

What users say about Teckst's value for money

The team that we have to help us with our needs has been great. Ease of use is really nice as well, it is easy to understand, implement and train on.

EP

Evan P.

It's quickly become one of our favorite channels thanks to their setup. It's been great being able to discover it as they are and to be able to give actionable feedback about the solution.

SP

Sawyer P.

Pendo logo

Pendo

4.5
(195)

Product usage & behavior data capture

Features

Total

Pendo logo
Intercom logo

17

77

78

features in common

17

features in common

Pendo logo

Pendo's unique features

  • Training Management

  • Conversion Tracking