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Intercom
Intercom is bringing AI-first Customer Service to the world
Last updated: April 2025
Intercom Alternatives & Competitors (2025)
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Value for money
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Functionality
Audit Trail
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Top Features
Message Personalization
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Reporting & Statistics
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Negative Feedback Management
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Value for money
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Functionality
Problem Management
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Customer Complaint Tracking
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Drag & Drop
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Message Personalization
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Reporting & Statistics
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Negative Feedback Management
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Value for money
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Functionality
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5/5
Routing
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Email Templates
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Top Features
Message Personalization
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Reporting & Statistics
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Negative Feedback Management
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0.4
Value for money
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0.2
Functionality
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5
Top Features
Message Personalization
5/5
Reporting & Statistics
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Negative Feedback Management
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0.6
Value for money
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0.1
Functionality
Multi-Channel Communication
5/5
Live Chat
5/5
Third-Party Integrations
5/5
Top Features
Message Personalization
5/5
Reporting & Statistics
5/5
Negative Feedback Management
5/5
