Mailchimp vs GetResponse Comparison

I've been using MailChimp for years and it has a great selection of email templates or you can easily design your own, it has great deliverability, decent reporting and lots of options that are completely free...including automation!

The reporting could be a bit more robust...it doesn't compare to GetResponse, BUT, GetResponse only has a free trial, not a free forever version like MailChimp.

Easy to set up and use, intuitive interface and nice email templates designer

Practically non existent customer support unlike other software, e.g. GetResponse or Omnisend

Its understandable and easy to operate, the interface is neat and simple to navigate even for first-time users

There are limited functionalities when compared to similar software like getresponse, Aweber, and ininbox.

I have used MailChimp in launching email campaigns in behalf of my client. I upload leads for the list I did create and format the email properly for the campaign to perform better. It allows you to track the number of email opens and the click rate. The free version of up to 3000 subscribers is a great way to save money while you are building your list.

It doesn't have much funnel automation which is available in GetResponse, Active Campaign and the others.

Marketing Automation, drag and drop templates, Salesforce Templates, Friendly with Wordpress Plugins

In my opinion, the autoresponder functionality is slightly worse than GetResponse, but it certainly isn't a deal breaker.

You can manage your leads easily with this program and keep them in touch. Is fully compatible with wordpress and have it own app for mobile devices

It's not really intuitive and the templates could be better

Mailchimp is great at sending emails, managing lists such as segmentation etc. The email deliverability rate is great.

Competitors such as GetResponse have moved ahead with their features, including webinar hosting, landing pages and marketing automation. You also can't use Mailchimp if you are doing any type of affiliate marketing.

I have been using Mailchimp for quite a few years now. When I first started using it, it was the time when I launched my first marketing blog and wanted to find a way to build my list of email subscribers so I could grow my business. At the point of time, it had limited features but now, I really like that they've turned it into a giant marketing platform. I particularly like the surveys and blog feature along with email marketing. Just as easy to integrate with WordPress and carry stuff out!

It can get a little bit overwhelming when you first start using the platform and you will need to spend quite a bit of time before you actually have an idea of how things work with Mailchimp. Other than this, I don't see a downside...I mean, it's actually faster than other tools in the industry like GetResponse and all (not saying GetRespons't isn't great though).

I like that MailChimp has an agency function so I can access my two client's information without them having to give me their login and password. It makes it easier for me as when I login MailChimp asks me to choose which client I want to work with. I suppose I could also use it for my own email marketing but I don't use it for my own purposes. I do not know is aweber or GetResponse has these capabilities. Also...

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Using MailChimp was not intuitive to me, as I am more used to GetResponse. I could not easily see how to setup a autoresponder series of messages or how to build a webform. It may have been there but I could not clearly see it. It would also be nice if MailChimp automatically cleaned your email list before you sent it, though if you use NeverBounce you can import your list directly from MailChimp to clean it. Again I was using the free version so this may be included in the paid version.

My developer suggested GetResponse for a landing page, so joined. It was OK

Keap had way more functionality for AI Mailchimp shares on social

Hey Sue, Thank you for your feedback! We appreciate you taking the time to write us a review. - Abbie

very good editor. timelly support via chat. bogus explanations :-). We tried it by switching to MailChimp :-). No problems there.

SPAM-RED FLAGGED IN GMAIL (58% of our traffic)

They are fair and wont randomly stop you sending emails unlike mailchimp. Its very easy to send well designed emails.

The webinar software isn't that great, it's a little bit pricey when you get into the thousands of subscribers.

Great automation marketing tool with lot of options (forms, landing pages, webinars, API) They are not stiff like others email marketing tools (Mailchimp, Active Campaign).

They don't offer a lot of native integrations like other automation marketing tools (Active Campaign and Autopilot).

Me encanta poder segmentar automáticamente por comportamiento de los usuarios y a partir de eso realizar anuncios y ofertas en base a sus interacciones. Diseñar anuncios en redes sociales es cuestión de soltar y arrastrar ¡facilita un montón de tiempo y trabajo! es de las características que más destaco de GetResponse.

Agradezco mucho que tanto la web como la atención al cliente esté en español, algo que con Aweber no se tiene.

Hi Flor, Thank you for taking the time to write this review. We're so glad you're loving the GetResponse platform and its features! Jack.

I used this software primarily to record my email list which was generated from a landing page in Clickfunnels. Integration was quite easy and quick. All-in-one software for marketing automation and email marketing. I controlled all my email automation from this one software alone.

The recording of different tags of the email lists from Clickfunnels wasn't accurate. Having multiple trigger points to record contact in Getresponse from an outside landing page was sometimes recording contacts from a different trigger point.

Hi Harsharan, Thanks for taking the time to write a review. Your feedback is important to us and helps us improve! We've passed this information along to our team. Best, Abbie

GetResponse is a one of the the best Tool for Email Marketing. You can capture lead by using this tool. There are lots of feature in it that you can use to manage emails, landing page creation, email tracking, & Email Scheduling for a business.

Nothing I have found yet that I can share here. Overall tool is comes with some great features.

Hi Vishal, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

As a solopreneur, GetResponse delivers what I need at an acceptable price point, and provides responsive service. The HTML email builder is easy to use, drag-and-drop, and comes with many usable designs.

I'm not in love with the basic interface, which is OK, but clunky. While the API is available, few other providers seem to integrate with the system - unlike Mailchimp or Aweber, which seem to integrate with everybody.

Very fast servers that sends tons of emails at the same timeSupport team answers very fast and helps a lot

Pricing :,(If you compare it to Mailchimp is cheap due to the support team, but when you have a lot of contacts you will need to change to another platform because of the price raises a lot

Hi Fernando, thanks for sharing your feedback. Justyna

I love the features of GetResponse, including webinars, email automation, smart lists and even landing pages. It is a real step up from Mailchimp and I am getting great value out of it in my inbound marketing. The price is also fantastic.

I would say the only con is that you would want to have all of the features, which obviously aren't included in the cheaper plans. You will need to budget (depending on your list size) to get the best value.

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

What I like about get response is how easy it is to set up and their customer service is A1 You have any issues they get back to you right away They also have full training just in case you don't know how to use the software.

The only thing that I would like to say that is a con is it could be a little cheaper for beginners or give some form of free tier like what mailchimp has I think that would be great for the system other than that it's an excellent autoresponder.

Hi Stephen, Thank you for taking the time to leave us a review. It's wonderful to hear that you've been a loyal customer for many years and that you've never encountered any issues with our system. Your trust and loyalty mean a lot to us, and we're committed to keep providing you with a reliable service and regular updates! 😊 We appreciate your feedback regarding pricing, and we understand the importance of offering options that cater to all users, including beginners. We continuously evaluate our pricing structure to ensure it remains competitive and accessible to everyone. Thank you for choosing GetResponse as your autoresponder solution, and for your valuable feedback. We look forward to continuing to serve you and exceed your expectations in many years to come. Best, Mariana

Integration into Joomla, link web forms to lists, no rekeying required. Excellent editors for email and landing page creation. Amazing support from dedicated people.

Steep learning curve, but help is always only a chat away. Takes time to really understand and get the best from the Get Response system. The image tools can be frustrating!

The messages send without issue, and the lists are up to date and accurate every time.

We had a problem with MailChimp not keeping an up-to-date list of our contacts, requiring us to call numerous times to have the list "refreshed", and because of that, switched to GetResponse.The lists on GetResponse can be a bit "clunky" to get used to, with search options specifically. Once mastered, however, it's not bad.

Nada, desde el principio la aplicación es poco intuitiva, es cara en comparación con el precio de otros competidores y da demasiados problemas para importar contactos. No la recomiendo

Pésima gestión, nos cobraron una mensualidad aún sin habernos dejado utilizar el email, retrasando todo nuestro proyecto. Les pedí que nos devuelvan el dinero ya que no hemos mandado ningún email y dicen que según sus términos no devuelven nunca el dinero. No merece la pena, funciona muy mal, no los recomiendo en absoluto, existen mucho mejores opciones como Mailchimp o Sender.

Hi Gabriel, Thank you for taking the time to share your feedback with us. We want to sincerely apologize for the negative experience you've had with our platform. We understand the importance of a user-friendly and reliable service, and it is disheartening to hear that you encountered issues with the application's intuitiveness, pricing, and contact import process. We would like to investigate the problems you faced with importing contacts and the delays in using the email service. If interested, please feel free to reach out to social@getresponse.com so we can try to make things right. Best, Mariana

I can have many lists but the way they are organized is very difficult to keep track of, I observed that my list name is visible to my recipients which doesn’t make me happy about it. It offers unlimited landing pages but as there is only one sales funnel in the basic plan it is very limiting. I found GetResponse UI very complicated to use when compared to mailchimp and aweber.

I had login issues in my GetResponse account which remained unresolved for over a month, even though I was having regular support chats with their team.

Hi there! Thanks for taking the time to leave a review. Your feedback is very important to us as it helps us continue to improve. -Taylor

GetResponse makes it quite easy to manage databases and send out emails. You can easily conncet it with other software and CMS systems.

I've worked with MailChimp and ActiveCampaign too which are direct competitors to GetResponse and I must say that I like these two alternatives much more. There is just something with the GetResponse design that bothered me so much that I switched to ActiveCampaign as soon as I could. It's not bad per se but I recommend trying some alternatives as well so that you can see the differences yourself and make a better decision.

Easy-to-create and-manage advanced visual automation workflows Email campaigns and autoresponders are simple to create. A user-friendly, easy-to-navigate interface Options for tracking website events that can be used to send tailored email sequences. A/B testing tools to assist you in determining which version of landing pages and forms performs the best. Subscriber management options based on tags Construct...

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Thousands of marketers have previously used these limited opt-in form templates. After you sign up for a premium plan, there are no refunds. There are no well-known online community groups. Emails have limited A/B testing capabilities. Opt-in forms aren't mobile-friendly.

Hi Pruteanu! Thanks for taking the time to leave such a detailed review. We appreciate your feedback. I have shared it with the team so we can continue to improve. -Taylor

Drag and drop vormgeving van nieuwsbrief is erg fijn.

- Extreme onvriendelijke klantenservice. - Veel nieuwsbrieven belanden in de spam (hier hadden wij met mailchimp geen last van). - Willen niet meedenken in oplossingen, maar dingen je bepaalde aanpassingen te doen in mailinglijst en nieuwsbrieven, zonder dat hier een bepaalde motivatie over gedeeld wordt; - Je account wordt geblokkeerd zonder overleg of contact, - Je account wordt verwijderd zonder...

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Hi Marre, We are sorry to hear that our support team has not met your expectations. Deliverability is influenced by multiple factors. I would advise you to contact our Deliverability Team via the Support team, as each case is treated individually and requires a separate investigation and consultation in order to provide maximum efficiency and to ensure that our Customer's goals are met. An...

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BEWARE! DO NOT USE GET RESPONSE, and here’s why.Note, we are about to enter a lawsuit with getresponse cause they are attempting to continue to charge us $2000 EVEN AFTER we canceled 2 months ago but thats not even the worst of it....We used getresponse for about 2-months before realizing we had to call it quits. We spent thousands of dollars in time and lost email potential migrating to getresponse...

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The main is the poor deliverabilty and their audacity to try to charge even after not using their service.

Hello, Whilst we're sorry that you had a negative experience with us, after reviewing your case we found that the issue was caused by the incorrect use of our software after being provided with specific guidance on how to resolve this issue. While we understand this may have been frustrating for you, we strive to provide clear and comprehensive guidance to all our customers. Justyna