Mailchimp vs Zoho Campaigns Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Anonymous
( company, 11-50 employees)

Worked better when we lost our previous option- Easy Campaign Creation

2018-04-11

Pros

Its better overall then our previous option MailChimp.

Cons

Not the easiest to setup and integration with other software is confusing at best. Mail Chimp had more templates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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Megan McBride

Slower than Mailchimp for large lists

2017-08-15

But the send rate was super slow and it took almost 8 hours to send one email to our entire list, which Mailchimp can do in minutes.

Pros

We use several Zoho apps (like Mail, Forms, CRM, etc) and I liked that Zoho Campaigns could tie in with everything. It was pretty easy to setup our account, add in our email lists and start creating a new campaign. If you have a small email list I would whole-heartedly endorse Zoho Campaigns.

Cons

Having been used to Mailchimp, I was shocked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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Sean Rockwell

not too shabby

2018-02-09

connect email marketing with sales calls

Pros

The only reason i considered it was that the integration with zoho crm is WAY better than the MailChimp + Zoho integration. but now.... they re-designed zoho campaigns and it's awesome!

Cons

both Zoho campaigns and MailChimp do automation for sending welcome series emails but MC has a better UI for that and it's a little more robust.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
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Clay Rhoden

Easy to use and affordable

2018-09-01

Pros

Significantly cheaper than mailchimp with just the right amount of features.

Cons

I don't really have any issues with Campaigns. Just wish their mobile apps did a little more but it's not really an issues for me.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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Ruth Cole

Opportunity to increase efficiency with this automation tool that integrates with Zoho CRM

2018-03-13

Pros

I found the interface was quite easy to use and navigate around, even if you've just started using it. We used Zoho campaigns because it integrates with Zoho CRM and we trialled it to manage email and social media campaigns. Integration with the CRM makes it easy to automate some workflows which has helped to improve the teams efficiency.

Cons

Although it integrated directly with the CRM the it doesn't compete with other tools like Mailchimp in terms of features and ease of use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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Pamela Besteder

I am very impressed with Zoho Campaigns

2018-03-13

With so many email systems tagging SPAM, I can be assured that in using this system, my emails will get through, with no head-aches.

Pros

What I like most is that it's not MailChimp! There is so much ease of use with the product that it makes it an easy go-to when I have to do a mailing.

Cons

Sometimes what you used to be able to do is no longer because of updates and changes. The help section can be challenging to find exactly the answer you need to fix the problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
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Rebekah McBride

Above average Email Marketing Software

2018-08-24

We haven't made a complete switch to Zoho Campaigns, but have several of our lists there and use them frequently. They are reliable and affordable, and fairly easy to use.

Pros

From Mailchimp to Constant Contact to Zoho Campaign.

Cons

The speed. It takes up to 20-30 minutes for someone to review your campaigns before you send them. And then the sending speed is SLOW. So very slow. It took 15 minutes to send 1000 emails. Which get sent in 2-3 minutes from the competition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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Missy Hernandez

Zoho Campaigns Review

2017-09-06

Pros

It is provided by the Franchise office with our fees so I do not have to pay anything for the product.

Cons

I have been unable to use it for any campaigns and am paying for mailchimp instead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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Jeanette Lister

Convenient and easy to use

2016-08-31

Pros

Convenient but does lack some of the features provided by other email campaign management softwares like Mailchimp. Decent for our current list of clients but not to get new ones.

Cons

Limited features but get's the job done. Doesn't have a lot of design capability.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Likelihood to recommend

8/10

Recommendations to others considering Zoho Campaigns

Good for current clients in list but not the best for really nice email designs.

Source: Software Advice
Helpful?   Yes   No
Zoho Campaigns Reviews
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Steve Lockwood

Zoho Campaigns is a Pain - but expected to get better

2017-07-12

zoho crm integration

Pros

Sync's with Zoho CRM really well allowing you to see who clicked and call as a result. The sync is not just for adding/removing subscribers but you can also notify your sales reps automatically when someone clicks and the clicks contribute to the lead score.

Cons

After using MailChimp which is probably the best UI, zoho campaigns is not good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
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Vu Nguyen

Works, but limited templates

2017-02-01

There are other services out there, like MailChimp, which have very professional email templates and are free (in exchange for having their logo in the footer) .

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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Anonymous
Delivery Manager (Information Technology and Services company, 1-10 employees)
Verified Reviewer

We liked the simplicity

2016-11-03

Zoho’s Campaign gives us the option to review our contacts campaign behavior Links Opened/Clicks directly sync to in our Zoho CRM, which we did not have with MailChimp. We liked the simplicity of two way integration without engaging with other companies, so that was what made it for us to move away from other platforms.

Pros

Value, ease of use and reliability

Cons

Selection of templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Zoho Campaigns

Try it out and see if it's appropriate for your team. Support has been great and it took a little longer for us to setup than expected, but now we have a nice setup that's integrated with our ZohoCRM database.

Source: GetApp
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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Ankit Jaiswal

Zoho mail is such an amazing product, breaking every boundaries. Zoho Campaigns is totally opposite.

2019-03-29

Competitors like mailchimp are so sky apart now.

Pros

Pricing is cheap and gives 2k subsribers for free every month.

Cons

User Interface is not very good. Other competitors are sky apart. It takes manual review for sending any bulk email. They take over a week sometime to approve. Spam rate is soo high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Zoho Campaigns Reviews
Zoho Campaigns
Simplified Email Marketing
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