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Mediatoolkit Reviews

Reviews summary

Pros

I love ease of access to all of the links to our organization mentions in media.

Atifa B.

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Easy to use and the help desk is amazing, made my life a whole lot easier to find my features.

Ingrid A.

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I appreciate how easy Mediatoolkit is to use in terms of setting up queries and reading the results.

David N.

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Cons

Could have wizard or how to create new or edit already created search criteria. Sometimes you forget or add additional conditions and later on you realize that something is wrong.

Dražen M.

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I miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.

David N.

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No data archive, you can monitor mentions captured only 90 days ago.

Anonymous Reviewer

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Overall rating

4.6

(11)

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91%
positive reviews
100%
would recommend this app

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11 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good media monitoring software

Reviewed 2 months ago

Overall, it does it's job well. Allows me to track brand mentions consistently and efficiently.

Pros

- aasy to setup - picks up on most of brand mentions - has built-in flexible reporting - easy to export raw data and then fuel into whatever BI stuff you use, e.g. Google Data Studio

Cons

- doesn't pick up on Youtube mentions. For a media/entertainment brand that is crucial. - sentiment analysis is still kinda off-beat

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mediatoolkit is the right tool for us.

Reviewed a month ago
Pros

- Ease of use - Ease of deployment and setup - simple UI that does not confuse our users

Cons

We had a few minor hiccups when inviting colleagues to join the Mediatoolkit, but these were resolved by the MT support rather quickly.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good and easy tool for gathering information

Reviewed 5 months ago

Mediatoolkit has been great as one of our tools to follow what has been said about a certain topic/event and its spread in social media or in articles.

Pros

I appreciate how easy Mediatoolkit is to use in terms of setting up queries and reading the results.

Cons

I miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zuverlässiges Tool zu einem reellen Preis

Reviewed 3 months ago

Im Krisenmanagement ist man auf schnelle und zuverlässige Informationen angewiesen. Bei guter eigener Konfiguration des Tools erfüllt es sämtliche Ansprüche.

Pros

Das Tool hat ein gutes Preis- Leistungsverhältnis und ist sehr zuverlässig . Außerdem ist es leicht zu bedienen und läuft auf allen Devices. Die Nutzerfreundlichkeit auch auf dem Smartphone ist sehr gut. Der persönliche Support ist ebenfalls sehr gut.

Cons

Es gab keine Probleme bei der Integration der Software in mein System. Insofern gibt es nichts zu beanstanden

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mediatoolkit review

Reviewed a month ago
Pros

User-friendly and reliable software for continuous monitoring on social media as well as in media articles and discussions. We can rely on Mediatoolkit to monitor all the mentions and give us an accurate overview of media coverage.

Cons

No data archive, you can monitor mentions captured only 90 days ago.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mediatoolkit is great for crisis prevention and management

Reviewed 5 months ago

I am having a great experience with Mediatoolkit. After almost 2 years of using it, I have seen many improvements and always have a quick costumer service.

Pros

That is an easy-to-use tool, you can change manually the social sentiment and have a great costumer service.

Cons

Sometimes some mentions don't appear and the limitations that listening has with Facebook (it is not only with this tool)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Useful

Reviewed 5 months ago

Excellent. They are all very kind and always available for solving nearly any problems in a quick time

Pros

Easiness, practicality, tailor-made, promptness of the needed help, value for money.[SENSITIVE CONTENT HIDDEN] is great :-)

Cons

At the moment I don't find anything wrong

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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One stop place for all my keywords

Reviewed 3 years ago
Pros

Easy to use, can create as many search criteria as you want, have "feeling" per each found topic (neg, neut, pos), create alerts, get reports

Cons

could have wizard or how to create new or edit already created search criteria. Sometimes you forget or add additional conditions and later on you realize that something is wrong.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mediatoolkit - you need this!

Reviewed 3 months ago

Been fantastic, help desk is super

Pros

Easy to use and the help desk is amazing, made my life a whole lot easier to find my features

Cons

I do not feel that anything is missing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great social listening solution!

Reviewed 5 months ago

Mediatoolkit is a great research tool! It has helped us to uncover social and business insights across a variety of research topics and has proved to be a great platform for both students and experienced researchers alike.

Pros

Mediatoolkit is intuitive to use, has some great features such as easy reporting and query setup and customer support is always quick to respond.

Cons

Occasionally pages don't load results but hitting the refresh button fixes the issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very usefull tool

Reviewed a year ago

Press clippping is easier now. Tracking mentions and public opinion is easier, too.

Pros

I love ease of access to all of the links to our organization mentions in media.

Cons

Ocassionallly it doesn't gather all of the links so I have to find them manually.

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