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Mention Me Logo

Customer Advocacy Intelligence Platform

Table of Contents

Mention Me - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

Mention Me overview

What is Mention Me?

Mention Me's Customer Advocacy Intelligence platform helps ecommerce brands tap into the power of word-of-mouth marketing by acquiring, nurturing and motivating fans to promote your brand through word-of-mouth, reviews, social sharing and referrals.

By incentivizing your customers to refer their friends and family, Mention Me helps you expand your customer base without relying on costly digital ad channels. But it doesn't stop there. The platform also gathers first-party advocacy data that you can use to make your other marketing activities more effective, such as reducing CPA on paid social.

Mention Me works with with tech and agency partners including SAP, Klaviyo, Attentive, Space48, and WeMakeWebsites to offer world-class integrations that optimise your brand advocacy program while enhancing your other channels.

Since 2013, Mention Me has delivered over 6 million referrals, generating over $2 billion in revenue for 500 global brands. ASOS, PUMA, Charlotte Tilbury, ManyPets, and Nutmeg are just a few of the brands harnessing the power of customer advocacy with Mention Me. The platform has also received $32 million in funding from Octopus Ventures and Eight Roads.

Using Mention Me can lead to an average increase of 8% in new customer acquisition for your brand. But with consistent experimentation and optimization, this growth can rise to as much as 30%.

Referral marketing is known for its impressive return on investment (ROI), and Mention Me is no exception. With Mention Me, you can expect up to 10x ROI, making it a highly valuable investment for your business. Name Share®, a unique feature to Mention Me, accounts for 34% of all referrals, proving its effectiveness in capturing previously untraceable word-of-mouth recommendations.

When brand fans refer others, the impact goes beyond just acquiring new customers. Referred customers spend an average of 11% more on their first order and are five times more likely to refer others themselves, creating a powerful referral chain reaction that expands your reach and accelerates sustainable growth.

To get even better results from your referral campaigns, Mention Me offers A/B testing by cohort. By testing different approaches in the first 6 months of your advocacy program, you can increase your referred customer acquisition by 4x. This helps you optimize your efforts and maximize the impact of brand advocacy on your customer economics.

In a nutshell, Mention Me is a Customer Advocacy Intelligence platform that empowers brands to harness the power of word-of-mouth marketing. By leveraging customer referrals, collecting valuable data, and optimizing your martech stack, Mention Me helps you acquire new customers, enhance the customer experience, and rebalance growth through organic and paid channels.

Key benefits of using Mention Me

  • Initial setup is quick as Mention Me works with just two javascript tags.

  • Multiple languages and currencies supported to drive international sales.

  • Mention Me facilitates A/B testing and provides a detailed testing roadmap, helping users to optimize their referral & retention campaigns.

  • Mention Me supports up to 10 different ways to share referrals including through social media, email and word of mouth recommendations.

  • Available in 17 languages.

  • Users can gain valuable insight into program performance from Mention Me’s detailed reporting dashboard.
  • Starting price


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    Mention Me’s user interface

    Ease of use rating:

    Mention Me reviews

    Overall rating

    4.6

    /5

    11

    Positive reviews

    91

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.67/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    2

    1

    0

    0

    Who uses Mention Me?

    Based on 11 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Cosmetics
    Food & Beverages
    Furniture
    Museums and Institutions
    Others

    Use cases

    - Not enough reviews
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    -
    -
    -
    -

    Mention Me's key features

    Most critical features, based on insights from Mention Me users:

    Email marketing
    Loyalty program
    Discount management
    Promotions management
    Customer segmentation

    All Mention Me features

    Features rating:

    Campaign analytics
    Campaign management
    Contact management
    Customer advocacy
    For customer referrals
    Incentive management
    Influencer discovery
    Lead engagement
    Monitoring
    Multi-Language
    Predictive analytics
    Referral templates
    Referral tracking
    Rewards management
    ROI tracking
    Segmentation
    Social promotion
    Tagging
    Widgets

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    Mention Me integrations (2)

    Top integrations

    Mention Me support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Documentation
    In Person

    Mention Me FAQs

    Q. Who are the typical users of Mention Me?

    Mention Me has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Mention Me support?

    Mention Me supports the following languages:
    Chinese (Simplified), Czech, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Russian, Spanish, Swedish


    Q. Does Mention Me support mobile devices?

    Mention Me supports the following devices:
    Android, iPad, iPhone


    Q. Does Mention Me offer an API?

    No, Mention Me does not have an API available.


    Q. What level of support does Mention Me offer?

    Mention Me offers the following support options:
    Email/Help Desk, Chat, Phone Support, FAQs/Forum

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