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Feefo Logo

Feefo

Reviews and ratings management software

see alternatives

(4)

Feefo Pricing, Features, Reviews and Alternatives

Feefo product overview

Price starts from

79

Per month

What is Feefo?

Feefo is a cloud-based consumer review and rating management software which enables you to collect, manage and respond to consumer feedback. Feefo's dashboard provides integration tools such as an API and a Facebook app for social sharing.

Key benefits of using Feefo

  • Manage all your consumer ratings and reviews from the Feefo dashboard

  • Gather more information when a user leaves negative reviews and submit your response

  • Share your consumers' reviews using the Feefo Facebook app

  • Decide if you want to display ratings as a star rating, a percentage or the text feedback provided

  • Provide Google with ratings data so that product ratings show up in Google's results pages
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    Live Online
    Documentation
    Webinars
    Videos

    Feefo FAQs

    Q. What type of pricing plans does Feefo offer?

    Feefo has the following pricing plans:
    Starting from: £79.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money

    See free alternatives

    Q. Who are the typical users of Feefo?

    Feefo has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

    See alternatives

    Q. What languages does Feefo support?

    Feefo supports the following languages:
    English

    See alternatives

    Q. Does Feefo offer an API?

    No, Feefo does not have an API available.

    See alternatives

    Q. What other apps does Feefo integrate with?

    Feefo integrates with the following applications:
    Adobe Commerce, WooCommerce, Zapier, BigCommerce, Shopify

    See alternatives

    Q. What level of support does Feefo offer?

    Feefo offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

    See alternatives

    Feefo pricing information

    Value for money

    3.0

    /5

    1

    Starting from

    79

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Feefo features

    Functionality

    3.0

    /5

    1

    Total features

    38

    5 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    Reporting & Statistics
    API
    Third Party Integrations
    Data Import/Export
    Customizable Branding
    Customizable Templates

    Feefo users reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    1

    0

    0

    DO
    AvatarImg

    Devin O.

    Insurance, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    A good review-gathering solution

    Reviewed 8 months ago

    Feefo is fine, but the widgets gallery is limited. It's also not a very intuitive platform, we typically have to reach out to our rep for help making changes or implementing new things.

    Pros

    We got a dedicated Feefo review page for our brand which showcases customer reviews.

    Cons

    Our dev team had to set up a complicated API, it's expensive.

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