App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Attentive
5
90
4
18
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based mobile marketing platform for retailers
Table of Contents
Is this product right for your business?
Find out with a
Attentive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Attentive overview
Based on 110 verified user reviews
What is Attentive?
By industry, Attentive reviewers are most commonly professionals in apparel & fashion (22%). The most frequent use case for Attentive cited by reviewers is SMS marketing (94% of reviewers).
What are the most popular integrations for Attentive?
The Attentive integration most frequently cited by reviewers is Klaviyo, an email marketing product rated 4.8 out of 5 for its integration with Attentive.
Starting price
Alternatives
with better value for money
Pros & Cons
SMS Marketing
Customer Support
Dashboard and Analytics
Features
Do you work for Attentive? Manage this product listing
Attentive’s user interface
Attentive reviews
Overall rating
4.8
/5
110
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.89/10
5
4
3
2
1
90
18
1
0
1
Stephen C.
Co-Owner
Stephen C.
Co-Owner
Stephen C.
Co-Owner
Zenia P.
Marketing
Sarah F.
Owner
Connor J.
Owner
Who uses Attentive?
Based on 110 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Attentive's key features
Most critical features, based on insights from Attentive users:
All Attentive features
Features rating:
Attentive alternatives
Attentive
Starting from
No pricing info
TextP2P
Starting from
5
Per month
SlickText
Starting from
29
Per month
Clearstream
Starting from
35
Per month
Attentive pricing
Value for money rating:
Starting from
No pricing info
User opinions about Attentive price and value
Value for money rating:
To see what individual users think of Attentive's price and value, check out the review snippets below.
Stephen C.
Co-Owner
Stephen C.
Co-Owner
Attentive integrations (53)
Integrations rated by users
We looked at 110 user reviews to identify which products are mentioned as Attentive integrations and how users feel about them.
Integration rating: 4.8 (10)
“Klaviyo is where we send everything. Nexie syncs the finished email directly into the Klaviyo account, so lists, flows, scheduling and reporting stay exactly as they were.”
Ihor P.
CEO
Integration rating: 5.0 (7)
“por que actualmente tengo la pagina web con wodify todo integrado dentro de una misma pplataforma. donde por otro lado shopify funciona muy bien como ecomerce , pero tiene sus falencias para este tipo de negocios.”
Rodrigo F.
CEO
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“Customers can submit claims via Umbrella and they appear in Gorgias.”
Bianca A.
Ops Director
Integration rating: 5.0 (1)
“Pay in 4 options making the checkout process smooth”
Mario M.
Founder
Integration rating: 4.0 (1)
“Utilizamos WooCommerce para gestionar nuestra tienda online y Simla para centralizar pedidos, clientes y comunicaciones. La integración ayuda a mantener la información sincronizada y agiliza el procesamiento de pedidos.”
Liam R.
Gerente de Marketing
Attentive customer support
What do users say about Attentive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Attentive customer support.
Widely noted by reviewers, Attentive's customer support team is responsive, knowledgeable, and consistently goes above and beyond.
A significant portion of users highlight the ease of accessing support through live chat and regular check-ins with dedicated managers.
Broad user base appreciates the proactive approach, with support teams scheduling calls and seeking feedback to improve the platform.
Common user feedback praises the customer service for being available 24/7 and providing quick, effective solutions to issues.
Support options
Training options
To see what individual users say about Attentive's customer support, check out the review snippets below.
“Support was amazing, and if we ever had a question or a glitch, we could get it handled almost immediately through live chat.”
Stephen C.
Co-Owner
“Attentive stands out with their customer service and the efforts they put behind educating their customers and putting on virtual events to help us achieve our goals.”
Jchon P.
Director of IT
“Overall they were helpful but i had so many technical issues that i ended up not being able to properly use the service to it's fullest potential”
Sarah F.
Owner
Attentive FAQs
Attentive has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Attentive used for?
Attentive is a cloud-based mobile marketing platform built for retail and e-commerce brands across apparel, beauty, wellness, food and beverage, home goods, luxury retail, and sports and entertainment. The platform supports SMS and email campaign creation and scheduling, behavior-triggered automated journeys, transactional messaging, and mobile app push notifications (beta). List growth tools include two-tap sign-up units, QR code flows, and onsite preference collection. Dynamic audience segmentation, A/B testing, product catalog integration with personalized recommendations, and barcode generation for in-store and online unification round out the core feature set. API access supports custom integrations, with documented connectors for Shopify, Salesforce Marketing Cloud, Yotpo, and additional third-party platforms. The platform's AI Pro suite extends core functionality across several dimensions. Audiences AI analyzes real-time customer data to identify subscribers likely to purchase and recommends audience inclusions or exclusions at the campaign level. Identity AI matches anonymous site visitors to existing subscriber profiles using behavioral and device data, increasing triggered message volume and targeting precision. Send Time AI determines the optimal delivery window per individual subscriber. Brand Voice AI generates SMS copy and email subject lines calibrated to a brand's established tone. AI Journeys produces individualized text messages within automated flows, varying tone, call-to-action, and timing per recipient. AI-generated email templates (beta) produce complete email designs with product copy and product selection tailored per shopper. Predictive attributes including lifetime value, channel affinity, and RFM scores are available for messaging decisions (beta). Attentive targets mid-market and enterprise retail and e-commerce organizations. Automated journeys cover cart abandonment, browse abandonment, back-in-stock, price drop, post-purchase, and welcome series scenarios, operating without manual intervention once configured. Two-Way Journeys support conversational subscriber interactions. Compliance tools including quiet hours enforcement and Smart Sending are built into message delivery. Unified revenue and cost reporting spans SMS, email, and AI products, giving marketing teams a consolidated view of cross-channel performance.
Q. What level of support does Attentive offer?
Attentive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
