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Mention vs Meltwater Comparison

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Overview

Mention allows you to monitor what’s being said about you online and on social media. Listening, no matter who’s talking,...

Category Leaders

Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

273

5

4

3

2

1

212

50

10

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.0

83

5

4

3

2

1

34

27

14

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things.
Their search results are top notch - more comprehensive than competitors for a better price tag. Plus, the UX is really nice, the mobile app is amazing, and the brand has a "fun" feeling.
Mention is pretty awesome and gets the job done in a few clicks. Easy to use, great customer support and really nice features.

Pros

My team benefits from saving time while searching for media coverage and Meltwater has great reporting analytics to show each client the amazing weekly progress.
In a small team it's really important to be able to utilise time effectively and this is a great tool to achieve that and cost effective too.
The customer support is usually very fast and any issues always get resolved. The platform and staff are very reliable and useful.

Cons

I find out about books that are being sold illegally, or the wrong use of my name.
Most poor reviews come from disgruntled clients who proceed to trash the company.
It sometimes discovers irrelevant results which can be a little annoying.

Cons

Avoid this company at all costs. They have unethical and deceptive business practices.
The customer service and their business practices are just unethical and deceptive.
As a start-up manager of more than 20 employees, I was very disappointed by Meltwater services.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features38
  • @mentions
  • API
  • Alerts/Notifications
  • Approval Process Control
  • Article Author Database
  • Audience Targeting
  • Automated Publishing
  • Behavior Analytics
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Tracking
  • Channel Management
  • Clippings Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Email Distribution
  • Engagement Tracking
  • For Small Businesses
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • List Management
  • Marketing Automation
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Press Monitoring
  • Press Release Builder
  • Project Management
  • ROI Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Tagging
  • Trend Analysis
  • Web Tracking
  • Website Analytics
  • Website Monitoring
  • Widgets
  • Workflow Management
  • Total features70
  • @mentions
  • API
  • Alerts/Notifications
  • Approval Process Control
  • Article Author Database
  • Audience Targeting
  • Automated Publishing
  • Behavior Analytics
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Tracking
  • Channel Management
  • Clippings Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Email Distribution
  • Engagement Tracking
  • For Small Businesses
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • List Management
  • Marketing Automation
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Press Monitoring
  • Press Release Builder
  • Project Management
  • ROI Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Tagging
  • Trend Analysis
  • Web Tracking
  • Website Analytics
  • Website Monitoring
  • Widgets
  • Workflow Management

Integrations

  • Total integrations25
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations2
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Mention logo

Mention

Better monitoring than Meltwater & Google Alerts

Reviewed 7 years ago

Our company was using Google Alerts and Meltwater to monitor media coverage, but I still had colleagues sending me articles we were mentioned it that those services neglected to find. I asked how he was monitoring these and he told me Mention. I immediately signed up and have been very happy ever since. Their crawlers find several more pickups and coverage that Meltwater and Google Alerts combined.

Pros

Very thorough, monitors several sites, not just editorail pubs. Also includes forums, small blogs, etc.

Cons

The free trial dashboard isn't as intuitive as I hoped it would be, but what can you expect when it's free so no real complaints.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Meltwater logo

Meltwater

Great Spreading the Word

Reviewed 4 years ago

Overall, Meltwater has been an easy tool to use to distribute information and also see the analytics of how it's being received, opened, clicked, etc. We also use the tool to create a Daily Digest of hits that mention our business in the media or on Twitter.

Pros

This software is completely user friendly. It is easy to upload press releases and sent to various distribution lists.

Cons

Sometimes there are glitches or issues where if there is a lot of traffic happening via Meltwater which makes your particular information experience a delay. Usually, Meltwater staff are able to identify log jams pretty quickly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Meltwater logo

Meltwater

Disingenuous business practices

Reviewed 4 years ago

Our organization is a client of Meltwater's and found the service was not benefiting us. The reports, stats and information provided were not beneficial. I indicated to the account specialist, I wasn't sure we would be renewing when they sent me a confirmation for renewal on October 26, 2018. Their only discussion was about getting me best prices. I did not sign the renewal confirmation. Our services...

Pros

Nothing - it said our reach was over 200 billion - there are less than 8 billion people on the planet.

Cons

It is redundant and doesn't deal with reality.