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Mention vs Meltwater Comparison (2026)

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Mention

Meltwater

Overview

Real-time social listening software that lets you find and engage with anyone talking about your brand or keyword on social media.

Cloud-based AI media intelligence platform for PR and marketing teams, offering media monitoring, social listening, and analytics.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

599

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

288

219

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.0

Value for money

Ease of use

Features

Customer support

54%

would recommend this app

Pros

“The customer support is good and very comprehensive. Since we want to adopt a medium/basic level monitoring tool, we decided to move forward with another one. If it is very important to listen to social and track branding, you can feel confident.”

Enes Ç.

Growth Marketing Manager

“You can collaborate with the team easily, and automated queries make a difference if you want to go deeper.”

Enes Ç.

Growth Marketing Manager

“As for pricing - really they can't be beat. If you are looking for a low cost, quality listening tool, then Mention is going to be a perfect fit for you.”

Aaron T.

Director of Marketing

Pros

“Since I have been using meltwater for the past two year my favorite feature is the X (Twitter) analytics dashboard that gives us an analysis of mentions with demographic data on age gender and RT QT and many more apart from that the buzz alerts where in if there is a surge in mention it notified us via mail and in tool”

Rishikesh M.

Social Analytics

“No media database is perfect in terms of either staying current with media members and/or as it relates to media monitoring.”

Dan L.

SVP

“It really helps to cover mentions around the social media related to the brand i am working on and the sentiment anlaysis”

Rishikesh M.

Social Analytics

Cons

“Way too much money for something we could pay an intern to do.”

Kelli D.

CCO

“Still lacks world-class reporting and UI2. Limited API integration options”

Arheer G.

Marketing Manager

“Price is too high in my opinion.”

Anastasia P.

Director of Product Management

Cons

“It got to a point where we asked our "client success manager" to please disable our instance of the platform so our team would stop receiving the useless alert emails that were filling up our inboxes. Despite several emails, our CSM never replied to the emails or heeded our request to disable our account. ”

Abe G.

“Can be expensive in terms of number of seats and/or tools used.”

Dan L.

SVP

“I can't think of how many times our team would look at the "alert" emails and laugh at both the quality of the results followed by the obscureness of the websites it was pulling content from. ”

Abe G.