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Mention

4.7
(279)

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Social Media Monitoring Built for Business.

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Mention Pricing, Features, Reviews and Alternatives

Mention FAQs

Q. What type of pricing plans does Mention offer?

Mention has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Mention?

Mention has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Mention support?

Mention supports the following languages:
French, Spanish, English, German

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Q. Does Mention offer an API?

Yes, Mention has an API available for use.

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Q. What other apps does Mention integrate with?

Mention integrates with the following applications:
Capsule, Dropbox Business, CA Flowdock, Salesforce Marketing Cloud, Quip, Zapier, Gmail, Twitter, Slack, Azendoo, Meta for Business, Wrike, Instagram, Podio, Evernote Teams

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Q. What level of support does Mention offer?

Mention offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

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Mention product overview

Price starts from

29

Per month

Flat Rate

What is Mention?

Mention allows anyone to monitor what’s being said about them online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?

Key benefits of using Mention

• Real-time monitoring: With the ability to monitor billions of sources in over 40 languages, you won’t miss anything being said about what’s important to you. And since mentions are in real time, you’ll be able to reply right away.

•Identify influencers: Influencer scores show you the most important people talking about any of your keywords. Find subject matter experts, future brand ambassadors, and grow your community by connecting with VIPs.

•React instantly: By connecting social accounts, you don’t even need to leave your dashboard to do things like favorite a tweet, comment on a Facebook post, or email a mention to a colleague. You can even connect your Buffer account and add to your queue - all right there.

•Track and analyze performance: See a summary of any mention by source type, location, sentiment, language, or time period. See a list of your most influential sources. Then easily create a report or export your data to send over to them.

•Collaborate with your team: Keep your whole team in the know by assigning tasks and sharing alerts within the app. Send your support team the tweet with a customer question, have your PR manager comment on the news article you’re mentioned in, and email your most recent guest blogger the shares of her post.

•Use Mention anywhere: Available via web and mobile app.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
Chat

Training options

In Person
Webinars
Live Online
Videos
Documentation

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Why am I seeing this?

Mention pricing information

Value for money

4.5

/5

279

Starting from

29

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Mention features

Functionality

4.5

/5

279

Total features

38

6 categories

Most valued features by users

Reporting/Analytics
Campaign Management
API
Reporting & Statistics
Content Management
Engagement Tracking
Social Media Integration
Real Time Analytics

Mention users reviews

Overall Rating

4.7

/5

279

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10
Rating distribution

5

4

3

2

1

216

51

11

1

0

Pros
This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things.
Their search results are top notch - more comprehensive than competitors for a better price tag. Plus, the UX is really nice, the mobile app is amazing, and the brand has a "fun" feeling.
Mention is pretty awesome and gets the job done in a few clicks. Easy to use, great customer support and really nice features.
Cons
I find out about books that are being sold illegally, or the wrong use of my name.
Most poor reviews come from disgruntled clients who proceed to trash the company.
It sometimes discovers irrelevant results which can be a little annoying.
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Lee S.

Research, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Mention Does What No Other App Can

Reviewed 7 years ago

If you really want to cover your bases, use Mention to monitor your clients, your competitors, and important keywords. There is no other app that tracks the web more completely. The reporting and stats are great. We export the PDFs to show to clients, and also give clients the spreadsheets that Mention generates, if they want deeper data. Highly recommended.

Pros

Ease of use. Complete coverage.

Cons

PDF reporting should allow me to put my logo on the report.

Vendor response

Thanks a lot for your review. I am glad to hear you like our stats and find the tool easy to use. We currently don't have white-paper versions of our product to have you include your logo on it, but we will discuss it with our team.

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Ksenia B.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome Way to Find Out Where You're Mentioned

Reviewed 5 years ago

Our company is not a big one and therefore every mention counts. Mention gives us the opportunity to easily track where who talks about us and what do they say (without resorting to daily googling our company name)

Pros

We've used it when we first founded our business and we wanted to track the mentions around the Internet. We really enjoyed it because you don't have to continuously google yourself (or your brand), instead, the mentions (especially when your brand name is somewhat unique) are coming to your inbox.

Cons

The pricing is a bit steep if you're a small company. So you can start with the free account and see if this instrument is needed for you. If you are using a free account, there is a limit on free mentions (quite understandable, but something to keep in mind). Otherwise, it can be a very convenient tool for marketing specialists, especially if you're using the dashboard available for listening analysis and competitive analysis.

JC
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Jonathan C.

Management Consulting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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good software to get started on social listening

Reviewed 5 months ago
Pros

very easy to setup . Good alerting module Straightforward dashboards .

Cons

works very well for basic usecases, may be limited for more advanced scenarios

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Jenny M.

Information Technology and Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool to monitor your brand across the Internet

Reviewed 4 years ago

Great tool to monitor your brand and keep track of your reputation online. Also enables us to respond to mentions in a timely fashion.

Pros

This offers a simple way to track where your brand name is being mentioned – so you don't have to keep Googling yourself to find out. Whenever someone does talk about your brand, Mention sends you an email so you can follow up. You can also check the dashboard to get quick daily digest of your mentions and decide how to handle them. Flagging spam or irrelevant mentions has been particularly helpful.

Cons

UI could be optimized more for easier scanning and better navigation on smaller screens. The price is also a bit steep for small businesses but there is a free account you can use if you're just a small company and don't need anything too advanced.

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Manal I.

Higher Education, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Keep a track of your brand and competition

Reviewed 4 years ago

I enjoyed using this, it actually has a fast learning curve and fulfills all needs when you are keeping track of your growing brand. If you are ready to throw a few bucks in this can be the best brand for you.

Pros

I am able to know who is talking of my brand, get email notifications (Which is not up to the expectations but still good). It also gives you an understanding of the competitive brands and what are they up to. You could actually feed in your tags, key words and it would be able to get you the right brands you have to keep an eye on.

Cons

I used the trial version for some time, since mine is a small home-business brand which is still on growth upgrading is too costly in my view. There is nothing else that I am particularly complaining about this software.

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