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Mention Pricing, Features, Reviews and Alternatives

Mention product overview

Price starts from

$

29

/momonth
Flat Rate

What is Mention?

Mention allows anyone to monitor what’s being said about them online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?

Key benefits of using Mention

• Real-time monitoring: With the ability to monitor billions of sources in over 40 languages, you won’t miss anything being said about what’s important to you. And since mentions are in real time, you’ll be able to reply right away.

•Identify influencers: Influencer scores show you the most important people talking about any of your keywords. Find subject matter experts, future brand ambassadors, and grow your community by connecting with VIPs.

•React instantly: By connecting social accounts, you don’t even need to leave your dashboard to do things like favorite a tweet, comment on a Facebook post, or email a mention to a colleague. You can even connect your Buffer account and add to your queue - all right there.

•Track and analyze performance: See a summary of any mention by source type, location, sentiment, language, or time period. See a list of your most influential sources. Then easily create a report or export your data to send over to them.

•Collaborate with your team: Keep your whole team in the know by assigning tasks and sharing alerts within the app. Send your support team the tweet with a customer question, have your PR manager comment on the news article you’re mentioned in, and email your most recent guest blogger the shares of her post.

•Use Mention anywhere: Available via web and mobile app.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

In Person
Webinars
Live Online
Videos
Documentation

Mention pricing information

Value for money

4.5

/5

270

Price starts from

$

29

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Mention features

Functionality

4.5

/5

270
Total Features38 5 categories

Most valued features by users

Reporting/Analytics
Campaign Management
API
Reporting & Statistics
Content Management
Engagement Tracking
Social Media Integration
Real Time Analytics

Mention users reviews

Overall rating

4.7

/5

270

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.95/10
Rating distribution

5

4

3

2

1

211

49

9

1

0

Pros
Their search results are top notch - more comprehensive than competitors for a better price tag. Plus, the UX is really nice, the mobile app is amazing, and the brand has a "fun" feeling.

GF

Glenda F.

This effortless way of keeping tabs on who we should say thank you to, or to monitor the success and activity of marketing campaigns really helps us stay on top of things.

Kate J.

Mention is pretty awesome and gets the job done in a few clicks. Easy to use, great customer support and really nice features.

VB

Vincent B.

Cons
I find out about books that are being sold illegally, or the wrong use of my name.

EC

Esly C.

Most poor reviews come from disgruntled clients who proceed to trash the company.

CW

Coy W.

It sometimes discovers irrelevant results which can be a little annoying.

AR

Andrew R.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great for social media monitoring and measuring social sentiment

Reviewed 4 years ago

It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.

Pros

I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made! After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive...

Cons

The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mention gets all the mentions

Reviewed 2 years ago

Back in the day, we’d monitor news with Google Alerts which was obviously a terrible idea. Mention picks up stuff lightning fast and it’s incredibly affordable if you're on a budget and looking to get in to more serious media monitoring. I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.

Pros

It’s a cost-effective, in-depth monitoring solution.

Cons

I wish more features were available to base plans, even on an a la carte basis.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Metion monitors social media so you don't have to.

Reviewed 4 years ago

Not much that I can't get from others . Over time Mention has lost its luster and is easily replaced by other tools.

Pros

Mention is easy to set up, and provides reporting on what's going on in social media based on what you want it to track.

Cons

Mention is constantly asking me to log in again and validate my accounts with services like LinkedIn. This is troubling as it impacts timely deliver, and is more of an interruption than a benefit. It's like LinkedIn or Facebook don't trust them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

the perfect tool to allow you stay informed on your performance, and stay ahead of looming troubles

Reviewed 7 months ago

Mention has been a really great and effective tool that provided us with the much needed insights we required to help us expand into other complementary sectors and services. By gauging the perception of the general public to related activities and competing products, we have been able to better time our ad campaigns and network engagements to achieve the maximum results possible.

Pros

I guess the best thing about Mention is that it provides the full circle of complementary services needed to completely manage the image and interests of our businesses and projects. By far, one of my most interesting features about setting up alerts is that I can use tags to create alerts within broader alerts. This allows for an effective filtering system that makes our work ten times easier.

Cons

Some elements within the user interface could be decoupled and further simplified to make navigation and learning for new first-time users a little easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great to monitor your brand

Reviewed 2 years ago
Pros

I like a lot the fact you can easily monitor everything about your brand on social medias, web sites, ... And also easily filter out what you don't want (the noise). For example, I'm not interested in the job offers related to my software. Excluding a website or a given term from the alerts is super easy and efficient.

Cons

Nothing really. The website and its mobile version are easy to use. The email I'm getting every day is perfect.

Mention FAQs and common questions

Mention has the following pricing plans:
Starting from: $29.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Mention has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Mention supports the following languages:
French, Spanish, English, German


Mention supports the following devices:
Android, iPad, iPhone


Yes, Mention has an API available for use.


Mention integrates with the following applications:
Capsule, Dropbox Business, CA Flowdock, Salesforce Marketing Cloud, Quip, Zapier, Gmail, Twitter, Slack, Azendoo, Facebook, Wrike, Instagram, Podio, Evernote


Mention offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep)

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