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Messente Logo

Software for sending SMS, WhatsApp, and Viber messages

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Messente - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Messente overview

What is Messente?

Messente is a business messaging platform that enables organizations to send SMS, Viber, and WhatsApp messages globally through a single API. The platform provides messaging capabilities to 197 countries through partnerships with nearly 1,000 mobile operators, ensuring a global delivery rate of 98 percent. Messente offers comprehensive features including omnichannel messaging, message content hiding for enhanced security, traffic prioritization for time-critical content, and adaptive routing algorithms that automatically select the best-performing channels for message delivery.

The platform includes specialized products such as Verigator, an OTP solution that allows businesses to implement two-factor authentication in multiple markets with pre-registered sender IDs, and Number Lookup, which validates phone numbers and provides carrier and location details. Messente incorporates security measures including API key management, role-based permissions, fraud detection systems that identify and alert users about scam messages, and blacklisting capabilities to prevent sending messages to known scammers. The platform maintains GDPR, DORA, and ISO27001:2022 compliance standards while actively combating artificially inflated traffic.

Messente provides extensive integration capabilities with thousands of applications through native integrations and Zapier support. The platform offers detailed analytics through delivery reports, campaign history tracking, and a Statistics API that generates country-specific messaging performance reports. Additional tools include a Pricing API for real-time cost monitoring, a Phonebook API for contact list management, and auto-replace functionality that converts characters in SMS messages to GSM-friendly alternatives to reduce costs. Messente serves various industries including financial services, logistics, cybersecurity, mobility, and B2B solution builders, with tailored solutions for marketers, product managers, and developers.

Starting price

0.01usage based

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Messente’s user interface

Ease of use rating:

Messente reviews

Overall rating

4.7

/5

84

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.80/10
Rating distribution

5

4

3

2

1

64

17

2

1

0

Pros
“The customer support helps me with any problem I might encounter and the mass text messaging option is a lifesaver.”
MC

Miracle C.

Owner

“This app was perfect for creating campaigns and highlighting and marketing products.”
Verified reviewer profile picture

Maria C.

Owner

“what I like most would be messente allows me to connect globally with my business clients.”
MC

Miracle C.

Owner

Cons
“I lack some features for flexibility of settings that can be done on my side, for instance settings of steps of message delivery like WA-sms”
MB

Matvey B.

Head of Service delivery

“i did not like the setting up prosses it too to long”
lb

lisa b.

ceo

“We were not warned about issues in the Mexican market in spite of both Messente and other vendors being very aware of the issue.”
LG

Laura G.

Group Customer Service process manager

Who uses Messente?

Based on 84 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Accounting
Packaging and Containers
E-Learning
Consumer Services
Others

Use cases

SMS Marketing

Messente's key features

Most critical features, based on insights from Messente users:

Engagement tracking
Communication management
Message personalization
Shortcodes
Scheduled messaging
Campaign planning

All Messente features

Features rating:

2-Way messaging
Activity dashboard
Alerts/Notifications
API
Campaign management
Campaign planning
Campaign scheduling
Communication management
Contact management
Customer history
Customer segmentation
Customizable templates
Engagement tracking
Interaction tracking
Mass texting
Message personalization
Mobile alerts
Monitoring
Multi-Campaign
Multi-Channel communication
Reminders
Reporting/Analytics
Scheduled messaging
Shortcodes
SMS marketing
SMS messaging
Third-Party integrations

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Messente pricing

Value for money rating:

Starting from

0.01

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Messente price and value

Value for money rating:

To see what individual users think of Messente's price and value, check out the review snippets below.

“The customer support helps me with any problem I might encounter and the mass text messaging option is a lifesaver.”
MC

Miracle C.

Owner

“This app was perfect for creating campaigns and highlighting and marketing products.”
Verified reviewer profile picture

Maria C.

Owner

Messente integrations (2)

Messente customer support

What do users say about Messente customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Messente customer support.

A large number of users highlight Messente's customer support as highly responsive, helpful, and quick to resolve issues.

Widespread user sentiment praises the support team's attentiveness, proactive assistance, and willingness to address specific needs.

Support options

Knowledge base
Chat
Email/help desk
Phone support
Faqs/forum
24/7 (live rep)

Training options

Documentation
Live online
Webinars
Videos
In person

To see what individual users say about Messente's customer support, check out the review snippets below.

“Messente is a great company, from the beginning when we reached out to get information about their business they were very informative and they helped our team get setup with ease and they have an excellent customer service team.”

YF

Yemisrach F.

Sales and Marketing

“Customer service is highly responsive.”

PR

Peter R.

Marketing manager

Messente FAQs

Q. Who are the typical users of Messente?

Messente has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers

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Q. What level of support does Messente offer?

Messente offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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