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Pony Express HQ Logo

Cloud-based SMS text messaging marketing solution

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Table of Contents

Pony Express HQ - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Pony Express HQ overview

What is Pony Express HQ?

Pony Express HQ is an online SMS text messaging marketing solution which enables businesses, organizations and communities to send and receive SMS messages with deals, updates, and information to large groups of subscribers. Users are provided with a dedicated local phone number or toll-free number when they sign up, then buy credits to start texting online. Pony Express HQ is built for non-technical teams, and requires no set-up, coding or training.

As an online solution, Pony Express HQ gives users the flexibility to send and receive SMS messages from any computer, tablet or mobile device. Pony Express HQ allows users to send notifications, alerts, reminders, confirmations and SMS marketing campaigns to subscribers, who receive them on their phone. With Pony Express HQ, users can deliver thousands of messages, send and receive picture/MMS messages, and establish an unlimited number of keywords. The platform also supports message forwarding to personal phone numbers, and allows recipients to respond back privately with two-way communication.

Pony Express allows users to define unlimited groups and keywords and set-up automated responses for keywords. Groups and keywords are established to organize and segment audiences, and to let them vote, subscribe and reply. Users can add subscribers by uploading a CSV file or by syncing contacts with an existing app such as Gmail or Outlook. Pony Express HQ allows users to include MMS images and emojis in their messages. Users can upload their own images, or use a pre-designed template, and either send messages in real time or schedule them for a later date. The Pony Express HQ dashboard enables users to stay on top of all conversations from a central location. Other Pony Express HQ features include a free web widget, Twilio integration and anytime chat support.

Key benefits of using Pony Express HQ

  • 100 free SMS text message credits
  • Pay As You Go Pricing for SMS Text Message Marketing
  • A free dedicated US local phone number or a toll-free phone number
  • Allow recipients to respond back privately
  • Two-way communication platform
  • Free message forwarding to your personal phone
  • Send and receive online MMS, picture SMS messaging
  • Smart Encoding! Send more text messages, spend less money
  • Unlimited keywords, unlimited contacts
  • Share deals, updates, and info via SMS texting with large groups
  • Cross-posting to your business's Facebook & Twitter account
  • Starting price

    12usage based
    view pricing plans
    try for free

    Alternatives

    Pony Express HQ’s user interface

    Ease of use rating:

    Pony Express HQ pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(14)
    5(39)

    What do users say about Pony Express HQ?

    Users say Pony Express HQ is easy to use, with a straightforward setup and intuitive interface that works well for both beginners and advanced tasks. They find the platform user-friendly and appreciate that it requires little technical expertise, though some mention occasional frustration with the app version and rare system issues.

    Reviewers indicate the pricing is affordable and flexible, especially for non-profits, and they like the opportunities to earn free credits. They report that sending messages, including mass texts and scheduling, is simple and reliable, but some wish for clearer pricing details and more options for message customization.

    Select to learn more


    Who uses Pony Express HQ?

    Based on 53 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Nonprofit Organization Management
    Retail
    Entertainment
    Health, Wellness and Fitness
    Others

    Use cases

    SMS Marketing
    Marketing
    Mobile Marketing
    Small Business Marketing
    Cloud Communication Platform

    Pony Express HQ's key features

    Most critical features, based on insights from Pony Express HQ users:

    SMS messaging
    Scheduled messaging
    Mass texting
    2-Way messaging
    Engagement tracking
    Message personalization

    All Pony Express HQ features

    Features rating:

    Alerts/Notifications
    Template management
    Mobile keywords
    Communication management
    Contact management
    Customizable templates
    Activity dashboard
    Contact database
    Templates
    SMS marketing
    ROI tracking
    Reporting/Analytics
    Reminders
    Mobile coupons
    Mobile alerts
    MMS
    Customizable fields
    Customer segmentation
    Chat/Messaging
    Campaign scheduling
    Campaign management
    Campaign analytics
    Autoresponders
    Automated scheduling
    Automated responses

    Pony Express HQ alternatives

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    visit website

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    Pony Express HQ pricing

    Value for money rating:

    Starting from

    12

    Usage Based

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans
    start trial

    User opinions about Pony Express HQ price and value

    Value for money rating:

    To see what individual users think of Pony Express HQ's price and value, check out the review snippets below.

    “They give a good bit of opportunities to earn free credit so that should help you get a feel for it before spending your own money.”
    CB

    Crystal B.

    CEO

    “Pony Express hq has great customer service. Quick response time, super helpful, friendly, and professional.”
    AM

    Angel M.

    Minister

    Pony Express HQ integrations (2)

    Top integrations

    Pony Express HQ support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    In Person
    Videos
    Live Online

    Pony Express HQ FAQs

    Q. What type of pricing plans does Pony Express HQ offer?

    Pony Express HQ has the following pricing plans:
    Starting from: $12.00
    Pricing model: Free
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Pony Express HQ?

    Pony Express HQ has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Pony Express HQ support?

    Pony Express HQ supports the following languages:
    English


    Q. Does Pony Express HQ support mobile devices?

    Pony Express HQ supports the following devices:
    Android, iPad, iPhone


    Q. Does Pony Express HQ offer an API?

    No, Pony Express HQ does not have an API available.


    Q. What other apps does Pony Express HQ integrate with?

    Pony Express HQ integrates with the following applications:
    Zapier, Twilio


    Q. What level of support does Pony Express HQ offer?

    Pony Express HQ offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

    Related categories