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Rave Alert Logo

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The leading FedRAMP-authorized mass notification system

(8)

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Rave Alert Pricing, Features, Reviews and Alternatives

Rave Alert FAQs

Q. Who are the typical users of Rave Alert?

Rave Alert has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Rave Alert support?

Rave Alert supports the following languages:
English


Q. Does Rave Alert support mobile devices?

Rave Alert supports the following devices:
Android, iPhone


Q. Does Rave Alert offer an API?

No, Rave Alert does not have an API available.


Q. What level of support does Rave Alert offer?

Rave Alert offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Rave Alert product overview

What is Rave Alert?

Our mass notification system gets the right message to the right user at the right time from any internet-connected device. Send your message from anywhere to anywhere in a matter of seconds. It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage simultaneously. This ensures your targeted audience receives your messages as soon as possible.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Webinars
Live Online
In Person
Documentation
Videos

Not sure about Rave Alert? Compare it with a popular alternative

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Starting from

ic-pricetag

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Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
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Why am I seeing this?

Rave Alert features

Functionality

4.5

/5

95

Total features

45

9 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Data Import/Export
Alerts/Notifications
Customizable Templates
Contact Management
Access Controls/Permissions
Activity/News Feed

Functionality contenders

Rave Alert users reviews

Overall Rating

4.7

/5

95

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.45/10
Rating distribution

5

4

3

2

1

68

24

2

1

0

Pros
I have had nothing but good experiences managing the system. Most importantly, the tech staff have been great help and my sales rep. and contract dept. rep. have been fabulous to work with.
I've been fortunate to work with the Rave team from sales to setup and they have an amazing team that is responsive and quick to work with us regarding solutions.
The multitasking capabilities, the ability to utilize multiple platforms, and the ease of use are easily the top three "likes" for this software.
Cons
There are questions that city's or even other type industries wouldn't use. They also tout their 911 feature that allows dispatch to see information for anyone subscribed.
The problem is that if your dispatch center does not subscribe to Smart 911 then dispatch will not see their information.
Since I don't administer the system, this is hard for me to answer. I've not heard of any issues.

Overall rating contenders

KB
AvatarImg

Kobie B.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rave Alert Review

Reviewed 3 years ago

Our experience with RAVE Alert has been great, the team has supported us in growing and developing our emergent communications system.

Pros

That it is easy to set up and deploy, we can quickly send a mass number of communications with just 3 clicks

Cons

Not really, there have been a few bumps in the road but everything was quickly taken care of by the RAVE team.

Vendor response

Kobie, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

DD
AvatarImg

Dennette D.

Higher Education, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ease of Rave

Reviewed 3 years ago
Pros

Rave is easy to use. Our agency set up templates that the user only had to add the location/time. This made the notification process go smoother and faster for our department.

Cons

As an administrator, I wish we could archive templates we no longer use. Some of the templates are no longer used but may need to be reactivated. Also, in the reports, it would be nice if we could file archived reports in categories.

Vendor response

Dennette, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

NB
AvatarImg

Nick B.

Financial Services, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Rave Review

Reviewed 3 years ago
Pros

Front end interface is easy for admins to use to send alerts to select groups

Cons

Very hard to set up to connect with our HR software to add and update users

Vendor response

Nick, thank you for sharing your experience and concerns with Rave Alert. We greatly appreciate your feedback to help us improve the way we provide enhancements and updates to the platform over time. We would love to learn more about how we can improve. Please contact us at ravesuccess@ravemobilesafety.com

BG
AvatarImg

Brian G.

Higher Education, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rave Alert at a Major Research Institution

Reviewed 3 years ago

I have been very satisfied with the product as designed. Also relatively impressed with the continued improvements without negatively impacting the core functions that are important to me. They make a real effort to listen to customers and make improvements based on their feedback.

Pros

The mass notification is reliable and user friendly. It is rare a software solution so effectively meets our needs.

Cons

The ability to use prompts to edit key information across alert modes

Vendor response

Brian, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

BR
AvatarImg

Brent R.

Public Safety, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dispatch Center

Reviewed 3 years ago

No complaints from my perspective. Have been satisfied with the product and will continue to use it.

Pros

Overall easy to use, and easy to access.

Cons

No issues to report. Overall have been pleased.

Vendor response

Brent, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Common Rave Alert comparisons

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AlertMedia logo
Rave AlertvsAlertMedia

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