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SAP Customer Data Cloud

Enhance customer experiences.

SAP Customer Data Cloud - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is SAP Customer Data Cloud?

SAP Customer Data Cloud enhances customer experiences across marketing, commerce, sales, and service helping you understand your customers and deliver relevant, trusted, and personalized engagements.

Benefits of using SAP Customer Data Cloud

SSAP Customer Data Cloud bridges online and offline data to help you understand your customers and deliver relevant, trusted, and personalized engagements.

-Native connection with ERP for supply chain optimization and product innovation
-Access to customer profile views for use cases that fit your business needs
-Respect for customer data privacy by maintaining the purpose of customer data
-Real-time access to customer insights to deliver hyper-personalized experiences

Starting from

No pricing info

Alternatives with better value for money

SAP Customer Data Cloud's key features

Most critical features, based on insights from SAP Customer Data Cloud users:

Engagement Tracking

5.0

(1)

Third-Party Integrations

3.0

(1)

Single Sign On

4.0

(1)

Surveys & Feedback

5.0

(1)

Customer Database

5.0

(1)

Customer Segmentation

4.0

(1)

Features

4.6

Ease of use

4.0

All SAP Customer Data Cloud features

A/B Testing

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

Alerts/Notifications

(0)

API

(0)

Audience Targeting

(0)

Behavior Tracking

(0)

Behavioral Analytics

(0)

Campaign Analytics

(0)

Campaign Management

(0)

Campaign Planning

(0)

Campaign Segmentation

(0)

Channel Management

(0)

Contact Database

5.0

(1)

Contact Management

(0)

CRM

(0)

Customer Activity Tracking

(0)

Customer Journey Mapping

(0)

Customer Profiles

(0)

Customizable Branding

(0)

Customizable Fields

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Customizable Templates

(0)

Dashboard

(0)

Data Integration

(0)

Data Security

(0)

Data Visualization

(0)

Email Management

(0)

Email Marketing

(0)

Email Tracking

(0)

Event Triggered Actions

(0)

GDPR Compliance

(0)

Knowledge Management

(0)

Lead Capture

(0)

Lead Generation

4.0

(1)

Lead Management

(0)

Lead Qualification

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

Multi-Channel Data Collection

(0)

Multi-Channel Marketing

(0)

Multi-Language

(0)

Multiple Data Sources

(0)

Personalization

(0)

Predictive Analytics

(0)

Predictive Modeling

(0)

Real-Time Analytics

(0)

Real-Time Data

(0)

Real-Time Monitoring

(0)

Real-Time Notifications

(0)

Real-Time Reporting

(0)

Recommendations

(0)

Reporting & Statistics

(0)

Reporting/Analytics

(0)

Search/Filter

(0)

Sentiment Analysis

(0)

Social Media Integration

(0)

Social Promotion

(0)

Tagging

(0)

Template Management

(0)

Trend Analysis

(0)

Visual Analytics

(0)

SAP Customer Data Cloud alternatives

SAP Customer Data Cloud

4.1

(5)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.6

Value for Money

3.9

Customer Support

3.5

HubSpot Service Hub

4.4

(165)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

Zoho CRM

4.3

(6.8K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.3

Customer Support

4.1

GreenRope

4.3

(153)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

4.4

Customer Support

4.6

SAP Customer Data Cloud pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

3.9

Starting from

No pricing info

SAP Customer Data Cloud support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

24/7 (Live rep)

Knowledge Base

Training options

In Person

Webinars

Documentation

SAP Customer Data Cloud reviews

Overall rating

4.1

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Rating distribution

SAP Customer Data Cloud FAQs

Q. What type of pricing plans does SAP Customer Data Cloud offer?

SAP Customer Data Cloud has the following pricing plans:
Free Trial: Available

These products have better value for money

Q. Who are the typical users of SAP Customer Data Cloud?

SAP Customer Data Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does SAP Customer Data Cloud support?

SAP Customer Data Cloud supports the following languages:
English, Croatian, Czech, Danish, Dutch, French, German, Greek, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Romanian, Spanish, Swedish, Thai

Q. Does SAP Customer Data Cloud offer an API?

No, SAP Customer Data Cloud does not have an API available.

Q. What level of support does SAP Customer Data Cloud offer?

SAP Customer Data Cloud offers the following support options:
Phone Support, 24/7 (Live rep), Knowledge Base