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UserReport Logo

Online survey & feedback management platform

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UserReport - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

UserReport overview

What is UserReport?

UserReport is an online survey and feedback management system that offers enterprises a user-friendly platform from which to collect visitor data as well as gather ideas for potential website improvements. Incorporating ‘ready-to-go’ surveys, customizable questions and intuitive reports, UserReport aims to deliver a simple survey and feedback management solution.

In order to collect visitor data effectively, UserReport equips users with a clear and responsive survey tool. With UserReport’s simple survey, users can gather data on visitor gender, age and overall website satisfaction quickly and easily. Since UserReport supports customizable questions, users have the flexibility to add and remove survey questions conveniently. By calculating a customer’s Net Promoter Score, UserReport enables users to determine customer loyalty and satisfaction accurately. Moreover, UserReport allows users to gain valuable insight into survey result data with intelligent reports.

Besides online surveys, UserReport facilitates productive feedback collection using the feedback forum tool. Utilizing the feedback forum, website users can report bugs, submit feedback and vote for ideas efficiently. To enhance the user experience, UserReport is available in over 60 languages and is designed to operate on all desktop, tablet and mobile devices. By optimizing UserReport surveys and feedback forms for mobile devices alongside desktops, users can compare data seamlessly across separate devices.

Key benefits of using UserReport

  • UserReport employs social click map functionality, allowing users to see clearly how click patterns differ between different demographics.

  • UserReport includes a Feedback inbox, providing users with the tools to filter, comment and delete website visitor ideas effectively.

  • UserReport is accessible on all desktop, tablet and mobile devices, enabling users to compare satisfaction factors such as design, navigation or content conveniently across different devices.

  • UserReport supports Google Analytics integration, serving to enhance the analysis of collected survey data.

  • UserReport facilitates intuitive reporting technology, helping users to gain actionable insight into visitor demographics and satisfaction level.
  • Starting price

    Free

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    UserReport’s user interface

    Ease of use rating:

    UserReport reviews

    Overall rating

    4.5

    /5

    2

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    1

    0

    0

    0

    UserReport's features

    Features rating:

    Activity dashboard
    Commenting/Notes
    Complaint monitoring
    Customizable branding
    Customizable questions
    Data import/export
    Feedback management
    Multi-Language
    Reporting & statistics
    Reporting/Analytics
    Survey/Poll management
    Surveys & feedback
    Third-Party integrations
    Trend analysis
    Widgets

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    UserReport pricing

    Value for money rating:

    Starting from

    Free

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about UserReport price and value

    Value for money rating:

    UserReport integrations (1)

    Top integrations

    UserReport support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Chat

    Training options

    Webinars
    Videos
    Documentation

    UserReport FAQs

    Q. Who are the typical users of UserReport?

    UserReport has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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    Q. What languages does UserReport support?

    UserReport supports the following languages:
    Turkish, Norwegian (Bokmal), English, Spanish, Russian, Hungarian, Ukrainian, Korean, Danish, Finnish, Indonesian, French, Italian, Chinese (Simplified), Dutch, Irish, Czech, Japanese, Polish, Swedish, Portuguese, Chinese (Traditional), German, Thai


    Q. Does UserReport offer an API?

    No, UserReport does not have an API available.


    Q. What level of support does UserReport offer?

    UserReport offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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