UserReport Pricing, Features, Reviews & Comparison of Alternatives


Online survey & feedback management platform

4.0/5 (1 review)

UserReport overview

What is UserReport?

UserReport is an online survey and feedback management system that offers enterprises a user-friendly platform from which to collect visitor data as well as gather ideas for potential website improvements. Incorporating ‘ready-to-go’ surveys, customizable questions and intuitive reports, UserReport aims to deliver a simple survey and feedback management solution.

In order to collect visitor data effectively, UserReport equips users with a clear and responsive survey tool. With UserReport’s simple survey, users can gather data on visitor gender, age and overall website satisfaction quickly and easily. Since UserReport supports customizable questions, users have the flexibility to add and remove survey questions conveniently. By calculating a customer’s Net Promoter Score, UserReport enables users to determine customer loyalty and satisfaction accurately. Moreover, UserReport allows users to gain valuable insight into survey result data with intelligent reports.

Besides online surveys, UserReport facilitates productive feedback collection using the feedback forum tool. Utilizing the feedback forum, website users can report bugs, submit feedback and vote for ideas efficiently. To enhance the user experience, UserReport is available in over 60 languages and is designed to operate on all desktop, tablet and mobile devices. By optimizing UserReport surveys and feedback forms for mobile devices alongside desktops, users can compare data seamlessly across separate devices.


Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Canada, United Kingdom, Australia, China and 4 other markets, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 19 other languages, Dutch, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Thai
UserReport screenshot: Gain an overview of data from the UserReport dashboardOnline survey with Userreport.comUserReport screenshot: Collect valuable visitor data UserReport screenshot: Review website visitor statisticsUserReport screenshot: Add potential website improvement ideasUserReport screenshot: Customize the color & branding of surveys & feedback forumsUserReport screenshot: Manage ideas in Feedback inboxUserReport Feedback Forum - Free User Feedback on Websites

UserReport reviews

Very good

Value for money
Ease of use
Customer support

Survey and Feedback Tool

Used monthly for less than 6 months
Reviewed 2020-02-24
Review Source: Capterra

1. Can be easily integrated with websites to collect customer feedback. 2.Free Signup to understand and see the fitment for projects. 3. Standard Questions are available, users can of course add more as per need.

Not much cons, overall easy to use but most suited for bigger high traffic websites.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 8/10

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UserReport pricing

Pricing options
Free trial
View Pricing Plans

UserReport and its current features are free.

UserReport features

Activity Dashboard
Customizable Branding
Data Import/Export
Reporting & Statistics
Third Party Integration

A/B Testing (208 other apps)
API (559 other apps)
Automatic Notifications (214 other apps)
Campaign Analysis (305 other apps)
Campaign Management (364 other apps)
Campaign Segmentation (208 other apps)
Content Management (276 other apps)
Customizable Templates (293 other apps)
Drag & Drop Interface (260 other apps)
Email Marketing Management (205 other apps)
Engagement Analytics (268 other apps)
Monitoring (254 other apps)
Multi-Channel Marketing (248 other apps)
Real Time Analytics (250 other apps)
Social Media Integration (320 other apps)

Videos and tutorials

Additional information for UserReport

Key features of UserReport

  • Geographic reports
  • Comparison reports
  • Bug management
  • Social click map
  • Customizable branding
  • Data synchronization
  • Issue management
  • Multi-language
  • Google Analytics integration
  • Device trend report
  • Activity dashboard
  • PDF conversion
  • Survey management
  • Feedback management
  • Web analytics
  • Feedback collection
  • Data export
  • Customizable questions
  • Demographic data
  • Surveys & feedback
  • Geographics
  • Net Promoter Score
  • Newsletter signup feature
  • Satisfaction reports
  • Commenting
  • Feedback inbox management
View All Features


UserReport employs social click map functionality, allowing users to see clearly how click patterns differ between different demographics.

UserReport includes a Feedback inbox, providing users with the tools to filter, comment and delete website visitor ideas effectively.

UserReport is accessible on all desktop, tablet and mobile devices, enabling users to compare satisfaction factors such as design, navigation or content conveniently across different devices.

UserReport supports Google Analytics integration, serving to enhance the analysis of collected survey data.

UserReport facilitates intuitive reporting technology, helping users to gain actionable insight into visitor demographics and satisfaction level.