virsaic - 2026 Pricing, Features, Reviews & Alternatives

virsaic is an all-in-one customer experience management (CXM) platform and digital ecosystem that provides multiple capabilities to manage customer communications and digital interactions across all channels and devices, outbound and inbound, especially in highly regulated markets.

virsaic is an end-to-end digital platform required to service the entire customer lifecycle. From delivering targeted outreach omnichannel marketing campaigns, streamlining customer onboarding applications using web forms and real-time document editing with integrated approval workflow, to volume generation, delivery, and archival of customer communications, including bills, statements, policies, contracts, notices, letters, and more to maintain regulatory compliance.

virsaic comprises of various applications which work independently or as a fully integrated enterprise. The Specify application enables teams to adopt a visual and collaborative approach to prototyping communications. Users can track shared content, enable changes, and streamline the creation of customer communications. Its Communicate application allows business users to build data-driven and responsive templates, using drag-and-drop and no-coding approach. With a template-build approach, it reduces the time taken to produce omni-channel customer communications.

Teams can test the build and design of communications in a single environment with virsaic Assure. It includes a continuous testing approach that delivers quality, message, and brand consistency and removes risk while simultaneously improving customer experience across all touchpoints.

Users can deliver, reconcile, archive, and report on all customer communications with virsaic Distribute. It helps businesses maintain regulatory compliance requirements with proof-of-delivery tracking and audit logs of all two-way customer interactions across all channels. The platform offers built-in print connectors to sort and batch print-ready output which can be sent to different print providers.

Digitise customer journeys and manage the workflow of all business communications with virsaic™ Automate. It helps teams streamline sales, service and communication business processes to improve adherence to agreed SLAs, deliver exceptional customer experience while maintaining compliance standards and minimizing risk. Businesses can save time onboarding, assessing, and processing customer documents with virsaic™ Interpret. Text in images and documents are digitized through optical character recognition (OCR) to improve indexing quality