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ZeroBounce Reviews

Overall rating

4.7

/5

422

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10

Reviews by rating

Pros and cons

We had a large list of contacts that needed to be clean in a short period of time. Thousands of emails were validated very quickly and the quality of the clean up was very good.
What I like most about ZeroBounce is how easy it is to sign up and begin cleaning my emails list. They have great pricing and amazing customer service.
Its accuracy is one of the most important attractions. Its API integration makes is more reliable.
Sometimes zerobounce filters let some bad emails through but this is not often and probably a tolerable error.
Discovered some of the emails i have been emailing were spam traps.
Ready made widget is missing for faster non techie integration. Dashboard is very much outdated and unfriendly.
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422 reviews

Recommended

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Kimberly H.

Business Owner

Information Technology and Services, self-employed

Review source

Overall Rating

Best customer service I've had in years

Reviewed 2 years ago

Transcript

Kim: Hi. My name's Kim. I'm a freelance Technical Manager. My rating for ZeroBounce is a five. For more...

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Anais B.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

No more spam in our business emails.

Reviewed 5 years ago

Not buying it is getting lost of these excellent benefits that I mentioned. Keep your company and your corporate email 100% safe thanks to Zero Bounce

Pros

In our work Zero Bounce has been the best thing that has happened to us. For being an aeronautical consortium that works with the public, suppliers, public and private institutions, our emails are usually full of spam or marketing emails that do not match the interests of the consortium. We have been able to establish an excellent filter of unwanted emails thanks to Zero Bounce, an excellent email manager that allows us not only to filter unwanted emails, but also allows us to configure it according to our interests, and establishes a prior notification before opening the emails. emails, to offer greater security when reviewing the information sent to us. This software is more than recommended for all companies.

Cons

Sometimes the filter established is not 100% efficient, but it is not the direct fault of the software, but the bots that send the emails change their names permanently to send the same information but under another email or another user

Vendor response

Mrs.Blequett, thank you very much for reviewing us! We're glad to hear about how ZeroBounce is helping you. Best, The team

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Nurul Aishah G.

Financial Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Much needed software for verifying email list

Reviewed 2 years ago
Pros

My experience with the site has been nothing short of fantastic. This software validation accuracy rate is more than 90 percent, which is relatively high and provides a sense of security. The validation procedure is entirely automated; you have to upload the data and click on the button. When you receive the result after running the validation check, the results are divided into separate folders, such as valid and invalid emails. That is one of the features I appreciate the most.

Cons

If one user creating an account with the company domain email in this software, no other user in the same organization can create an account or sample the free version. This is not good, as many of my colleague want to try the trial account but can't do that as a result of this limitation.

Vendor response

Thank you for your feedback, Mr. Aishah! We appreciate it.

SD
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Suresha D.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Lead development rep

Reviewed a year ago

one of the best tools for email verification

Pros

This is software is very easy to use and very the best tool

Cons

need to spend credits for catch-all email as well

Vendor response

Thank you for reviewing us, Suresha! We appreciate the feedback and wish you success with your email campaigns!

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Doriangel M.

Oil & Energy, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Keeping your Mail clean of unwanted information is possible

Reviewed 4 years ago
Pros

If I had found out before that it was possible to keep my mailbox free of spam I would not have believed it, this software is quite simple, easy to use and very fast. In addition, it is not necessary to be using it all the time, since, with only authorizing it, it begins to make the cleanliness of your mail account. One of its greatest benefits is the saving of space that begins to be noticed immediately.

Cons

One of the features that makes me doubt is the security of my information, I'm still testing its operation, but I think it's the only point that makes me doubt.

Vendor response

Mrs. Miranda León, thank you for sharing your feedback here, we appreciate it! We understand your concerns regarding the security of your information. Also, we'd like to let you know that ZeroBounce is one of the most secure email validation services on the market. We use military-grade encryption codes to protect your data, and have acquired several certifications to attest our compliance with international data protection laws. You can learn more about it here: https://www.zerobounce.net/docs/#data-protection Best, Team ZeroBounce

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Sergio Rafael E.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A software that has been able to control the generation of spam and I highly recommend it

Reviewed 5 years ago

Zero Bounce was simply a blessing for the department where I work, not only for its selection of emails, but for the filters it applies, allowing me to dedicate my mind to other work problems without the need to worry about emails.

Pros

Zero Bounce has brought benefits to my work space, generating more confidence when handling emails. I must admit that this software helped us overcome a job crisis where I mistakenly opened a spam email that contained malwares, significantly reducing the operability of my PC and jeopardizing the integrity of my department's legal information. Filtering spam documents and emails from my inbox, coding the application to place all strange mail in a tray of malicious files, is the best benefit that I should recognize here.

Cons

As I said earlier, this software helped to solve a problem associated with a malicious email that I mistakenly opened. After solving the problem, this software has only brought benefits to my work environment, and I have no regrets or negative comments about the software.

Vendor response

Mr.Eduardo de Hijes, we appreciate your detailed review very much. Thank you for taking the time to share your feedback and best of luck in everything you do! Team ZeroBounce

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Wulliams C.

Arts and Crafts, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unsurpassed software

Reviewed 4 years ago
Pros

Zero Bounce is my ideal complement at work. I receive and send many emails daily with information about the services we provide in our work, as well as sending confidential information to my bosses, and reports on the development of our activities in cultural promotion; to achieve all this I use Zero Bounce as I can set filters of verified email addresses, make anti-spam filters, mail filters that enter my inbox. All these functions make it possible for me to work with a lot of security in my email. Zero bounce is wonderful software for me.

Cons

A software that I have used at all times and I have taken advantage of each of its tools reaching the conclusion that this software is perfect for me and has no defects that make me change software. Zero Bounce is phenomenal software that fits very well in demanding work environments.

Vendor response

Mr. Castellano, we're so glad to hear that ZeroBounce helps you. Thank you very much for your kind review! Best, Team ZeroBounce

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Mike M.

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ZeroBounce The Best Tool Online Email Verification Tool

Reviewed 5 years ago

ZeroBounce is the best tool I have found to verify business emails. ZeroBounce verified the name of the person the email belonged to which was an asset for our email campaign. Zerobounce supports verifying email domains like Hotmail, Gmail, Yahoo, and Outlook. ZeroBounce is an essential email tool I would recommend to any business. Optimal email management has been achieved.

Pros

ZeroBounce is accurate, affordable and easy to use. ZeroBounce has an excellent email filter which allows us to filter unwanted and spam emails. ZeroBounce filters spam and malicious emails keeping our business safe. Junk mail has been virtually eliminated. ZeroBounce runs silently in the background which is an asset.

Cons

The versatility of ZeroBounce hasn't given us any issues. I can't find anything that detracts from using this product.

Vendor response

Mr. Mueller, thank you very much for taking the time to share your experience! We're glad our system can be of such use to your company. It's a pleasure to serve all of you at DataPro International!

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awogor m.

Marketing and Advertising, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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To Deliver My Emails to Inbox and Get them Opened, I choosed ZeroBounce

Reviewed 4 years ago

Zero Bounce customer service is one of it's kind and has helped my emails get opened with over 80%/100 as compared to before that I hadly get a 25% open rate.

Pros

So, as the name ZeroBounce implies, it's been helping me to archive zero bounce on all my emails sent to my recipients for our marketing projects. Zero Bounce helps you verify valid emails in your list to avoid bounces when you send your emails in email campaigns. It assists you in separating the bad ones from the good ones and allowing you to import them separately to your pc before using them. By this, you can be sure that your emails will get straight inside your recipients inbox.

Cons

It's lacking any disadvantages right now as all the features me as a digital marketer requires to verify my emails has been made available by Zerobounce.

Vendor response

Matthew, thank you so much for your detailed review! We're glad to hear ZB is helping you and hope you continue to use the service.

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Adelaynes C.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

An excellent filter of spams, which keep our databases at work clean.

Reviewed 5 years ago

If you are looking for a program that optimizes the fucniones of your management or company, Zero Bounce must be in that software package necessary to be a successful company. An optimal mail filtering, an accurate configuration, which allows not to send unwanted emails to the main tray, easy to use and configure. I recommend this software

Pros

In our work, we have several emails where we send information to each of the companies associated with service providers for the development of the social area. These contacts with business providers bring generic promotional mails that become spam. Zero Bounce is a great help for this type of cases, since within its benefits it allows to establish a filter for this type of spam emails, which load the database. Added to this allows to establish a more optimal organization of the emails desired by my management to work.

Cons

We have tried several spam email filter programs with disappointing results because despite the configuration established some spam emails arrived in the main tray. However since we use zero bounce, we have not had this problem so I do not have any contras in relation to the use of this software.

Vendor response

Mrs. Castillo, Thank you very much for your review! We are glad to hear ZeroBounce made a difference. Best, The team

GS
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Glenn S.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Inexpensive, Accurate, Fast

Reviewed 6 months ago

Cleaning customer email database

Pros

Did what they said they would do and did it quickly.

Cons

Nothing I have found yet.

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Emin N.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

useful product for email validation and email filtering activities

Reviewed 3 years ago

For all size companies, a very useful software to carry out email marketing solution by identifying email lists and spam domains. Clean a database from inactive email addresses and improves validation and inbox placement scores. With a suitable subscription price, the software will increase the effectiveness of customization.

Pros

1) Very productive and effective integration with alternative Softwares such as Goggle sheets, Asana, Autopilot due to my work experience. 2) The filtering feature allows you to obtain the updated email without spams or bugs which is effective to keep customers' satisfaction high and not waste time on workflow. 3) A well-constructed security system lets you not to be worried about data privacy and anonymity of information on emails.

Cons

1) Whether the processor of your computer is not that much strong at office, the software can work slowly. However, if you keep your device up to date, then I believe there should not be a problem. 2) There are some limitations concerned with a free trial version: a) only 5 free email sending option in a day. As a result, another colleague uses 5 free email, then you wont have the same option; b) There is only one chance to create one account with the name of the company. In free trial version, it is limited, maybe it is different in a paid version.

Vendor response

Hi, Emin Many thanks for reviewing us! We're glad to hear ZeroBounce is helping you. You can add several team members to your account -- even if it's a free account. Please reach out to us if you need help. :) Wishing you success with your list!

SR
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Shayan R.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ZeroBounce is the best email validation tool for us, been very useful indeed.

Reviewed 2 years ago
Pros

I've been using the platform for a very long time and its been excellent. They have a 98% accuracy when it comes to validation which is always comforting. The validation process is just effortless, you simply upload a file and click a button. What I like the most is that when you download the results after the validation check, the downloaded file splits the results into different folders so for example valid, invalid, donotmail, spamtrap and so on.

Cons

Honestly speaking, I do not have anything which I dislike about the platform. I've always had a good experience with the platform so no issues with customer service or any problems when using the platform. The platform does exactly what its supposed to and it does it very well every single time with no issues for me.

Vendor response

Mr. Rabheru, thank you for reviewing us! We appreciate your kind words.

GB
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Garret B.

Restaurants, 201-500 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good Value Email Verification

Reviewed 5 years ago

Overall good. I only needed to verify one batch of emails, but the process was fairly straight forward and had the desired results. Just expect a bit of spam afterwards, but still worth the value since you can just block the spam..

Pros

I was able to verify about 40K emails in a very short period of time. The results were separated into several categories that helped to identify what emails were not only valid but likely to have an actual customer on the other end. Absolute best thing about it was the price though. I did a bit of searching before going with ZeroBounce and this one had one of the best prices.

Cons

This is an odd one. After verifying my emails, I started getting marketing emails from ZeroBounce. Pretty standard, I just unsubscribed and went on my way. But then the CEO or owner possibly started emailing me directly about various marketing things. I ended up having to block him so I could stop getting emails. Not that the emails were overwhelming or anything, but when you unsubscribe from a mailing list, you expect the emails to stop.

Vendor response

Mr. Boos, we're glad our system was of help! Thank you for reviewing us. As for the marketing emails, we apologize. Our settings were most likely to blame, we had no intention of spamming you. Thank you for letting us know. Best, Team ZeroBounce

AR
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Verified reviewer

Accounting, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WELL-KNOWN EMAIL VALIDATION SOFTWARE

Reviewed 5 years ago

Great value for the money!

Pros

I receive many emails daily on my account, both personal, work-related and spams. It is really annoying to go through hundreds of emails that are unnecessary and filter the necessary ones. ZeroBounce is one of the software that allows automatic removal of unnecessary emails. After installation, it runs quietly in the background, helping me remove useless emails from my account. It is an ingenious and efficient software.

Cons

I have found that ZeroBounce also removes some of my subscribed newsletters from different websites, it is bothersome and I hope this can be looked through in the next updates.

Vendor response

We'll keep your feedback in mind! Thank you for reviewing us. Best, Team ZeroBounce

AR
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Verified reviewer

Outsourcing/Offshoring, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Helpful email validation tool

Reviewed 2 years ago

Overall my experience has been positive and I appreciate the AI tech they have for catch-all servers. This has helped me further avoid bounces.

Pros

I use ZeroBounce on a daily basis to verify emails for large email marketing campaigns. The platform is priced well and easy to use.

Cons

Customer support can be a bit slow to reply when I had some issues

Vendor response

Thank you for reviewing us, your feedback is so helpful!

VV
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Vlad V.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good service to validate emails

Reviewed a year ago
Pros

Email validation worked very fast compared to alternatives.

Cons

Catch-all emails are a tricky part. When I just tried the service I had over 70% of emails marked as catch-all. Perhaps there could be some estimation on which of those could be delivered. Otherwise, it doesn't make much sense to use the service.

Vendor response

Vlad, thank you for reviewing us! Your feedback means so much. Many of our customers get a high catch-all result, but there's a way to further validate those emails: https://www.zerobounce.net/zerobounce-ai.html Score them and only use emails that have a score of 8+. Hope this helps, and thanks again for taking the time to review us!

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Ernic Jose V.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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excellent software easy to install and use very efficient

Reviewed 5 years ago
Pros

It is a powerful tool, it helps me improve my ability to deliver my emails, but it also offers me information about my subscribers, it adds name, sex and location, It detects emails of abuse and spam, it is a software that has served as a great help in the company where I currently work

Cons

I do not find any inconvenience in ZeroBounce, it is perfect and easy to use, I acquire more versatility for the reception of information in my work email and the efficiency is perfect ..

Vendor response

Mr. Vasquez Marin, Many thanks for your kind review! We are happy to have you at ZeroBounce. Best, The team

JM
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Jeff M.

Telecommunications, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zerobounce

Reviewed 5 years ago

We are using AWS Simple Email Service for sending emails from our cloud service offering and selected Zerobounce in order to reduce our bounce rate. With Zerobounce we are able to maintain a good bounce rate in AWS by not sending emails that we know will bounce to invalid email addresses.

Pros

-support response time is very quick and resolution time quick as well -easy to integrate into our typescript nodeJS environment -love the new dashboard to view api usage -gdpr compliance right off the bat

Cons

-not much that I didn't like, it was a bit tricky to determine from the possible errors returned which ones should be considered a pass or fail.

Vendor response

Mr. Mills, we are glad to hear ZeroBounce was of help! Thank you very much for reviewing us.

KL
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Karla L.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use tool, neat and clean tray

Reviewed 5 years ago

Easy to use tool, very comfortable to adapt to our needs, so you can suggest 100%. Accessible cost.

Pros

When you have a high demand in emails, this application is very helpful to keep the tray clean of spam since it allows you to place filters and thus receive the emails you really need, improving management.

Cons

I have not gotten any against, it is a very productive tool.

Vendor response

Mrs. Leon, We appreciate your review very much, Thank you and success with your email blasts! Best, Team ZeroBounce

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Emma P.

Management Consulting, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great service but others are better (barely)

Reviewed 5 years ago

Overall experience was good. I would recommend ZeroBounce as the second best email validation service and the easiest to use. Price was very competitive, but ZeroBounce raised prices in the middle of my usage. Fortunately, I was grandfathered in, but the service we ended up going with (that had better customer support) actually ended up being cheaper when scaling.

Pros

ZeroBounce is quick to learn, easy to use, and also has reports showing the breakdown of results. Compared to other services, it was better at sorting greylisted emails and was "better safe than sorry" with do not sends.

Cons

The customer service could have been better. When both my coworker and I reached out about HIPAA compliance, we received different answers. The customer service rep helping me would not answer my question, but kept repeating that ZeroBounce was compliant in other ways. The rep helping my coworker told him no straight up. Finally another rep reached out to my coworker and revealed that those helping us were wrong. When I tried again to reach out to another service rep about this, I received no answer.

Vendor response

Mrs. Peterson, We're really sorry to hear about the confusion related to our HIPAA compliance. We're not HIPAA compliant, and we're sorry our team offered you different answers. If you ever change your mind, please reach out to us, we're online 24/7 and would love to help you clean your list. Best, Team ZeroBounce

TS
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Tribhuwan S.

Internet, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good tool for email verification.

Reviewed a year ago
Pros

Zerobounce gives accurate results and very easy to use.

Cons

It takes little more time during email verification.

Vendor response

Thank you for reviewing us, Tribhuwan! Your feedback is so valuable to us.

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Maryuly O.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

i love this platform

Reviewed 5 years ago
Pros

Zerobounce is the best email verification platform. It is easy fast and efficient. They give you free cleaning of 100 emails and this helped us a lot. I love

Cons

The platform is a bit expensive compared to others, but this is the most complete and fastest of all. It adapts very well to our needs

Vendor response

Mrs. Ordaz, thank you so much for your kind words and for taking the time to review us! Best, Team ZeroBounce

DS
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Dana S.

Market Research, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great service

Reviewed 5 years ago
Pros

ZeroBounce can indentify many spam traps that might exist

Cons

Price a little too high for small plans.

Vendor response

Mrs. Stone, many thanks for your kind review! Best, Team ZeroBounce

AR
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Verified reviewer

501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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excellent mail debugger, easy to use and with a very comfortable interface

Reviewed 5 years ago

excellent mail debugger. to avoid Span

Pros

if you hate Span and want a mail debugger. zero bounce is perfect for all this. very easy to use and with a good customer service from your page

Cons

Your page is very nice and comfortable for the user. but it should be developed in several languages. so that the world's people can use this software in the most comfortable way

Vendor response

Thank you very much for your review! Your feedback is important to us. Best, Team ZeroBounce

DL
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Doug L.

Education Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Does the job, easy, completely and inexpensively

Reviewed 5 years ago

Provides a good set of email addresses that will not bounce.

Pros

Price was key. I looked at others and they wanted a monthly charge or were more expensive for the same quality. Since I need it all year long but might not use it for 2 months, paying monthly was out of the question. I also like the complete answer. It gives me a spreadsheet of each criterion and another one with everything combined.

Cons

At first, I didn't like the way I had to wait for the answers. After using it for a while It doesn't seem to be a problem. Also, I didn't like the fact that I needed a password each time I downloaded the asnwers. Similarly, I find that the password is needed and now I am used to it.

Vendor response

Mr. Low, many thanks for sharing your feedback here! It helps us a lot. Best, Team ZeroBounce