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Social Media Monitoring Software with Customer Engagement (2026) - Page 2

Last updated: April 2026

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71 software options

Sked Social logo

Everything you need in a Social Media Management Platform

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A social media management platform for brands, agencies, visual marketers, ecommerce retailers, freelancers and more. Key features include scheduling and auto-posting across all major social platforms, teamwork and approvals, social inbox, link in bio tool and in-depth insights.

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Social Champ logo

Social Champ is your one-stop digital solution to rule.

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Social Champ - An automation and management tool to streamline all major social media networks from one platform.
Create and schedule posts with a similar experience as of social networks to maintain your social presence, increase engagement and save time on social media.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Iconosquare logo

Powerful social media analytics and management tool.

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Enhance your social media monitoring across Instagram, Facebook, LinkedIn, X, YouTube, TikTok and more. Track performance, monitor brand mentions and analyze trends with in-depth analytics and automated reporting. Stay ahead of the competition & make data-driven decisions—from one powerful platform.

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Mentionlytics logo

Social media marketing and mention tracking

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Mentionlytics is a web & social media monitoring solution for tracking brand mentions across social platforms in order to find leads and gain business insights

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Bunker DB Analytics logo

Make data work for you.

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Analyze everything that happen on your social media, in one place. Boost your marketing efforts on social media in an intuitive, friendly and integrated panel.
Analyze your audience’s interactions, define value-generating content and optimize your strategies, achieving long-term relationships.

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Quid logo

Social media analytics platform

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NetBase is an enterprise social media analytics solution for top consumer brands, their agencies, and their ecosystem to drive real business results.

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Nuvi logo

Social data monitoring, reputation management using insights

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Explore your brand's online landscape with solutions that reveal keywords, influencers, and content that resonate with your audience. With these insights and authentic, unsolicited feedback from your audience, create strong customer experience strategies that breed customer loyalty.

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Meltwater logo

Media monitoring and media intelligence solution

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Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

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Adhook logo

Social Media Management, Digital Advertising, Analytics

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adhook provides technology for Google & Social Media brand management to plan & publish activities and coordinate collaboration across teams.

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Hibu logo

Local. Digital. Solutions.

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At Hibu, we build integrated digital marketing solutions to generate leads and increase online visibility for small businesses like yours.

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Lucidya logo

AI-powered social media monitoring and listening software

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Lucidya is an AI powered Software that has a mission to utilize its state of the art Proprietary technologies to provide and empower businesses with the tools to exponentially enhance their attention to customer needs and support through.

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Coosto logo

Turning ideas into impact

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Coosto is a marketing tool that is fully focused on helping organizations get better results from content, by offering practical solutions for every stage of the content marketing process: from creating highly relevant and valuable content to social media distribution and reporting on performance.

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Locobuzz logo

Digital customer experience management

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Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

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Rallio logo

The power of social, the simplicity of Rallio

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Social media SaaS platform for franchises to optimize their social media engagement, boost their online reputation, and manage their online directory listings in one dashboard for all locations.

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TrendSights logo

AI media insights, influencer analysis & content creation

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AI-powered media intelligence and content platform, empowering marketing and public relations teams to boost their ROI through real-time media monitoring and data analysis. Leverage the AI-driven content generation feature and geo-localized influencer identification tool to connect with your target.

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Moz Local logo

Local SEO and reputation management tool

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Enhance your visibility in local searches. Moz Local helps you maintain accurate business listings and manage your online reputation on Facebook, Google, and other sites.

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Emplifi Social Marketing Cloud logo

AI-powered social media marketing software

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Monitor social media conversations and their sentiment to spot topics relevant to your audience. Track the impact of your campaigns with social media analytics.

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Improvado logo

Marketing analytics and intelligence platform

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Improvado is a powerful ETL platform that seamlessly extracts data from 500+ sources, applies smart transformations, and delivers unified insights to your preferred destination. With 15 pre-built data transformation recipes, you can instantly standardize metrics and run cross-channel analysis.

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GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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Konnect Insights logo

Cloud-based customer experience platform

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Konnect Insights is a cloud-based platform, which helps manage brand reputation, customer details, feedback, and customer experience for businesses across aviation, finance, food and beverage, IT, hospitality, retail, media and various other industries.

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Talkwalker logo

A social listening, analytics & influencer management tool

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Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, channel management, content analysis, automated alerts, data intelligence, engagement tracking, and brand management.

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CivicPlus Social Media Archiving logo

Social media archiving software

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ArchiveSocial is the top provider of social media archiving software. By archiving all social media posts and interactions, ArchiveSocial makes it simple to monitor all activity across your social media channels with customizable scanning, alerting, and reporting options.

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Onclusive Social logo

AI-powered social listening and market intelligence platform

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Digimind is a social media monitoring tool designed to track and analyze online mentions across social media, blogs, forums, online news, review sites, and non-social sources in real time. It features AI-powered analysis for efficient and accurate insights to aid business decision-making.

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Saleoid logo

Best CRM Software for leads, sales, marketing & billing

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Saleoid is the Best CRM Software for startups, agencies & SMBs an all-in-one platform to generate leads, manage sales, run marketing, and handle billing in one connected system. Starts at $5/month (2-year plan).

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