Argenta Reviews

We have to coordinate a lot of volunteers everyday. Before we started using Argenta, this was very difficult because our volunteers were in our CRM, but the volunteer sign-up was somewhere else. Now everything is in one place making it very easy for our volunteers to sign up for tasks.

At first I thought it would be difficult to learn because there's so much in there. It took a little time for me to realize that all of the sections work very similarly. Once I figured that out it became a lot easier to use. It takes a little time but once you get used to it all the features you get makes it worth it.

We are a small non-profit that had been keeping data in multiple spreadsheets--it was difficult to share and manage information. We were fundraising via annual appeal, recruiting new donors and learning group members, managing learning groups, coordinating events, maintaining document libraries and much more via spreadsheet and other individual, non-integrated platforms. It was cumbersome to say the...

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The learning curve has been more challenging for some in our organization than others, but that has more to do with the tech experience and comfort of individuals, not the software itself. Sometimes we look for a place to enter data and we need guidance about the right place to enter it to be sure we get the functionality we are looking for. But these are very MINOR issues and we continue to overcome them with the excellent customer service we receive!

The best thing about Argenta is the integration. Every module works together to make data entry and analysis simple.

It can be overwhelming at first. Once you learn it, you won't be able to live without it. They do have wonderful trainers and customer support.

There's a character limit so - I love how versatile this is. Need a new feature? Just ask! Try getting someone from customer support at Blackbaud who can help you with this, because you can't. You're bound by Blackbaud's restrictions and what they decide they want to add, when they want to add it. Argenta is the complete opposite so if you need a feature - niche or not - they can help. Plus, this...

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There is a whole lot about other websites that I can go on about what I like least about their software, but I don't really have anything about this one. Everything I see if I don't like it - is fixable. A potential con for non-tech people is that this may seem overwhelming with the possibilities. If you have the patience for Salesforce, eTapestry, or Blackbaud, then you for SURE are capable of picking up Argenta in like, 1/10th of the time and with greater expertise. Think simply about what you want: what is the action you want from [x] feature? What's the problem you want to solve? Then build from there.

The software is cloud-based as opposed to our previous on-premises system, which allowed us to come into the new age and access our data anywhere, anytime. There are so many features, and we haven't found a situation yet that doesn't already have a solution built-in. Hands-down, the most valuable part of Argenta is the support team. We have built a great relationship with our account manager and the support team. Any features we've needed or challenges we've faced are quickly overcome by their willingness to provide us with a great platform that works for our needs.

The system is massive, and there are so many features to use and understand, which could be both a pro and con depending on how you view it, but if you're willing and patient to learn, it's definitely more of a benefit.

The software's programmers speak english, and listen to your needs. They make the program work for you, not you working for the program. Everything is in one place. We used to be in four different programs supporting all that Argenta can do in one program. We love it. Additionally, we are looking to replicate our program across the nation, this program has the ability to grow with us!

Our other systems didn't speak the same language as this new software. That led to a little confusion and some slight challenges in the 'data dump' from four systems to the one system. Having not done this before, the startup time took much longer than I expected. Not their problem, ours... but they made it as smooth a transition as possible to enable us to capture 95% of 15 years of old data correctly.

The customer service. We have a strong relationship with our account manager. She understands our operations and works closely with us so all of our daily work is covered. This software has everything we need. We thought we would have to supplement it with other apps, but no. They gave us everything for one price. They never charge extra for modules either, but they are always willing to build custom forms or apps for us.

We would like to have even more customization. It does take some additional fees to have items worked on.

Argenta is a great product that makes a non-profit organization manageable.

My experience so far with Argenta is quite good for that reason I am not able to add anything negative.

Argenta offers unique features that adds high value to non-profit organization management.

Argenta should improve their features that are developed for donation management.

Intuitive and user friendly interface. Absolutely fantastic technical support. Basic database has been very adaptable to our needs for managing members, volunteers, and donors. Great company to work with!!

The software is so complete that it takes quite awhile to appreciate its full functionality and potential applications for our political needs.

It is soooo easy to navigate and understand. Every single detail has been thoroughly thought out and allows my organization to function more effectively

Nothing! The software is super customizable and everything you could think of is on the platform

They frequently upgrade the system and release new versions and extend the feature capacity. Platform is easy to use and functions are easy to understand.

Platform is huge, it is hard to manage and understand all the features, needs a better tutorial for explaining all the features.

Argenta has strong features that help to increase the speed of organization growth.

Argenta's customer support is not that much good, they do not provide a good service.

Increases the efficiency of non-profit management by removing the need for paper work.

Being cloud base can be an advantage however that would be good it there were an option to work in local.