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CharityTracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Affordable, Cloud-Based, Easy Case Management Software
Table of Contents
CharityTracker - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
CharityTracker overview

Based on 1055 verified user reviews
What is CharityTracker?
By industry, CharityTracker reviewers are most commonly professionals in non-profit organization management (46%). The most frequent use case for CharityTracker cited by reviewers is nonprofit (72% of reviewers).
What do users say about CharityTracker pricing?
Reviewers appreciate CharityTracker's affordability, scalable pricing, and lack of onboarding fees, which they say benefit organizations with limited budgets. However, some users report that per-user fees and annual costs can be prohibitive for smaller nonprofits.
Starting price
per month
Pros & Cons
Reporting
Charity and Donations
Features
Agency Collaboration
Search Functionality
Performance and Speed
CharityTracker’s user interface
CharityTracker pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about CharityTracker?
By industry, CharityTracker reviewers are most commonly professionals in non-profit organization management (46%). The most frequent use case for CharityTracker cited by reviewers is nonprofit (72% of reviewers).
Select to learn more
Who uses CharityTracker?
Based on 1,055 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
CharityTracker's key features
Most critical features, based on insights from CharityTracker users:
All CharityTracker features
Features rating:
CharityTracker alternatives
CharityTracker pricing
Pricing plans
Pricing details:
User opinions about CharityTracker price and value
Value for money rating:
Of 44 reviews that provide robust commentary on CharityTracker's price and value, 54% mention it in a positive light.
Some reviewers feel CharityTracker offers strong value for money, highlighting its affordability, scalable pricing, and cost-effective customization options. Users think the lack of onboarding fees and the ability to collaborate with multiple organizations at a low cost are significant benefits. Some reviewers find it especially valuable for organizations with limited budgets, noting savings that offset subscription costs. However, reviewers indicate that per-user fees and annual membership costs can be prohibitive for smaller nonprofits or those needing many users. Some users report concerns that pricing may discourage participation from budget-constrained agencies or communities.
, and
To see what individual users think of CharityTracker's cost and value, check out the review excerpts below.
CharityTracker integrations (1)
Top integrations
CharityTracker support options
Typical customers
Platforms supported
Support options
Training options
CharityTracker FAQs
CharityTracker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is CharityTracker used for?
CharityTracker is an approachable, affordable, and secure case management and reporting system trusted by over 30,000 users across nonprofits, churches, coalitions, and government agencies. Purpose-built for human services, CharityTracker helps organizations serve people more efficiently, collaborate across networks, and measure real-world impact—not just collect data. Whether you're a small nonprofit, a multi-agency collaborative, or a citywide initiative, CharityTracker scales with you. Designed for simplicity and power, it enables staff, volunteers, administrators, and funders to access the tools they need to manage services, track progress, and report outcomes effectively. Key Features and Benefits HIPAA-Compliant Case Management CharityTracker is fully HIPAA-compliant and cloud-based, ensuring that your client data is secure and accessible anywhere. Role-based permissions and audit tracking protect sensitive information while enabling appropriate collaboration. Client Intake and Household Management Easily create client and household profiles. Track demographics, services, needs, case notes, goals, and more—everything is visible at a glance, reducing time spent searching for information. Assistance Tracking Record financial and in-kind assistance, including rent, utilities, food, transportation, and clothing. Customizable service types allow agencies to track what matters most to their community. Collaboration Across Agencies CharityTracker supports multi-agency networks that share client data and refer clients in real time. This improves coordination, reduces duplicated services, and helps identify community-wide trends and unmet needs. Secure Referrals Send and receive digital referrals with a few clicks. Track follow-ups, monitor completion, and ensure clients receive the support they need from trusted partners. Outcome and Impact Reporting Generate change-over-time graphs and outcome-based reports to track long-term impact. Whether you’re focused on housing stability, employment, financial wellness, or health-related services, CharityTracker helps quantify your results. Goal Setting and Case Notes Support your clients with goal planning and progress tracking. Case notes are securely stored and timestamped, allowing for organized documentation across your team or network. Alerts and Flags Create custom alerts for critical information—such as duplication warnings, special needs, or assistance limits—so your team stays informed and proactive. Comprehensive Reporting and Exports Run detailed reports by program, assistance type, demographic, date range, or outcome. Perfect for internal evaluation, funder reporting, audits, and grant applications. No Contracts, No Setup Fees CharityTracker is affordable and risk-free, starting at just $20/month. There are no contracts, setup fees, or surprise charges. Our transparent pricing ensures you can scale as your needs grow. Broad Use Cases CharityTracker supports a wide range of services including: Food pantries and meal programs Rent and utility assistance Disaster response coordination Veteran and reentry services Holiday programs and seasonal giving Church benevolence ministries Refugee and immigrant assistance Multi-agency clearinghouses Local government social services Exceptional Support and Partnership We’re more than just a software provider—we’re a partner in your mission. Our U.S.-based team is known for being responsive, friendly, and invested in your success. From implementation to expansion, we walk with you every step of the way. Unlike other companies that disappear after onboarding, CharityTracker provides ongoing support, training, and consultation to help you get the most out of your system. Turn Compassion into Measurable Change CharityTracker empowers organizations to serve more people, work more collaboratively, and demonstrate real impact. To learn more or book a free demo - Real impact, real results.
Q. What are the benefits of using CharityTracker?
Q. What languages does CharityTracker support?
CharityTracker supports the following languages:
English
Q. Does CharityTracker offer an API?
No, CharityTracker does not have an API available.
Q. What level of support does CharityTracker offer?
CharityTracker offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat











