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Driven

4.8
(16)

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Donation management tool for non-profit organizations

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(2)

Driven Pricing, Features, Reviews and Alternatives

Driven FAQs

Q. Who are the typical users of Driven?

Driven has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Driven support?

Driven supports the following languages:
English

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Q. Does Driven offer an API?

No, Driven does not have an API available.

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Q. What other apps does Driven integrate with?

Driven integrates with the following applications:
Authorize.Net, PayPal, QuickBooks Online Advanced, Eventbrite

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Q. What level of support does Driven offer?

Driven offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)

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Driven product overview

What is Driven?

Donor Engine is a donation management solution that helps non-profit organizations streamline processes related to memberships, fundraising, ticketing, and more. It allows users to automatically track finances including donations, purchases, and pledges on a centralized platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Webinars
Live Online
Videos
Documentation
In Person

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Pricing range

Starting from

39

Per month

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Driven features

Functionality

4.6

/5

16

Total features

32

2 categories

Most valued features by users

Reporting & Statistics
Event Management
Membership Management
Activity Dashboard
Donor Management
Alerts/Notifications
Volunteer Management
Contact Management

Functionality contenders

Driven users reviews

Overall Rating

4.8

/5

16

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.75/10
Rating distribution

5

4

3

2

1

13

3

0

0

0

Pros
The customer service has been wonderful and they have been very responsive. We are still learning and working out how best to utilize certain features but overall it has been a great experience.
Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with.
All features are in this one product, which has made it cost effective as well as efficient. Customer service is amazing with very fast response time.
Cons
There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.
If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.

Overall rating contenders

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Kimberley W.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional Support and Service

Reviewed 3 years ago

More than anything else, we appreciate the exceptional support and service provided by the Lifeline Design team.

Pros

The software is user-friendly. It has been custom-designed to meet the unique needs of Habitat for Humanity Ontario Gateway North and yet the complexities are not evident in use. The design is intuitive, streamlined.

Cons

Implementation of the software was more involved than we thought it would be and therefore took more time than we had planned. Although there were a number of small glitches to work through, Lifeline Design was fast to respond to our concerns and enjoyable to work with as we made the necessary tweaks.

MB
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Michelle B.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Donor Driven Review

Reviewed 2 years ago

The experience with donor engine so far has been great. Most importantly they are open to listening how we as the end user are using the product and then impletmented updates and upgrades to enhance the system. The customer service has been wonderful and they have been very responsive. We are still learning and working out how best to utilize certain features but overall it has been a great experience.

Pros

Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with.

Cons

Still learning how to do a lot in the System. We have some data clean up to do from our old system. Right now and I know it is an upgrade that is coming is the ability to email directly from the system.

AT
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Ariane T.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Donor Engine - Only small bugs but overall very good

Reviewed 4 years ago

It has been a very good tool and any issues are resolved quickly.

Pros

the interface is user friendly and straight forward

Cons

There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.

FD
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Fran D.

Nonprofit Organization Management, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome piece of software, amazing support!

Reviewed 2 years ago

We were attempting to pull in all aspects of our 3 existing donation & volunteer systems into one platform. We have successfully pulled together 2 of the 3 programs thanks to Donor Engine with one more to go in the future!

Pros

The software is very user friendly, we ran into some issues with pulling in our legacy data because it was in a very old desktop versioned program. The staff at Donor Engine, were super helpful, very patient, they went above and beyond to help us pull and view our data the way we wanted it to into their software. The developers were always very receptive to our recommendations on what would make the software better and added new features based on our feedback. If you have the need for a database they are definitely the software to go to!

Cons

We had a lot of issues pulling in our legacy data but that was only because our system was almost 10 yrs old that we were pulling it in from. The staff at Donor Engine were very diligent and helpful in supporting us through this.

HA
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Heather A.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Donor Engine Review

Reviewed 5 years ago

As mentioned earlier, we have saved countless hours of manual entry with Donor Engine. Our old database required manual entry of all credit card, paypal, cash/cheque, and EFT transactions. With Donor Engine, all of this is automated and works very well. We were the first charity to use Donor Engine and over the past 2 years there have been so many improvements and upgrades that it does not even look...

Pros

The best thing about Donor Engine, for us, is the way that it can interface with other programs ie our website, our gateway for processing credit cards, and websites like PayPal. All of this information is automatically updated in Donor Engine and has saved us, literally, countless hours in manual entry.

Cons

This question is difficult to answer because there is nothing about Donor Engine that I do not like. If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.

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