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Realm vs Servant Keeper Comparison (2026)

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Realm

Servant Keeper

Overview

Realm by ACS Technologies is a church management system with an emphasis on online community

Servant Keeper is a church management software that will streamline your ministry, available as on-premises or on-cloud deployment.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

79.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

273

152

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

4.6

687

506

122

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“I can also use reports to sort out particular types of members, members by age, and so on and I can create labels from the report inside of Realm itself.”

Michelle B.

Office Administrator

“We can create News Posts that allow comments and/or email notifications and send them to all members or separate groups.”

Michelle B.

Office Administrator

“Maintaining a clean database is easy to do with Realm, especially using the "merge profile" feature and the Dashboard that flags any duplicates or unrecognized addresses.”

Janet M.

Ministry Coordinator for Finance and Operations

Pros

“e.g. If all donations are made by credit card, but none by ACH one month, then we pay a fee for ACH - even though we didn't even process any ACH transactions. ”

Dr. K.

Pastor

“It also has a lot of functionality within the reports manager.”

James G.

Associate Pastor

“Servant Keeper Takes all the work out of preparing contribution statements.”

Fred P.

Associate Pastor

Cons

“Features work differently in Realm as the admin than a regular congregant on connect - it becomes confusing trying to learn two different ways of accessing what I need and communicating that to congregants.”

Kim S.

Realm admin, membership secretary

“Their main complaint with the app is that the pictures are really difficult to see. ”

Janet M.

Ministry Coordinator for Finance and Operations

“For our church members, the initial process of creating their accounts was difficult. ”

Janet M.

Ministry Coordinator for Finance and Operations

Cons

“sensitive content hidden] would not take the time to let me finish - he kept speaking over me and telling me they couldn't solve our issues and why they did what they did. ”

Jennifer B.

Business Manager

“For weeks at a time we had no choice but to only access Servant Keeper via a Windows based computer.”

James G.

Associate Pastor

“Not great - the customer service representatives talk over you instead of listening to you and your issues. ”

Jennifer B.

Business Manager