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App comparison

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Live Chat Software

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Last updated: April 2026

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424 software options

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Text logo

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Intercom logo

AI-powered customer service with helpdesk

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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Fin logo

Cloud-based AI agent for customer service

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Fin is an AI agent for customer service that instantly answers queries, takes action, and can resolve the majority of the support volume. It can also seamlessly hand off to the team when needed.

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Missive logo

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Glassix logo

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Sobot logo

All-in-One Contact Center Solution

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Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

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Broadly logo

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Chatway logo

Live Chat and AI Chatbot for Smarter Customer Support

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Chatway is a live chat solution that revolutionizes the way businesses communicate with website visitors. At the core of Chatway's capabilities is its intuitive live chat functionality. Businesses can respond to customer and visitor inquiries in real-time, providing prompt and personalized assistance. The platform delivers live visitor insights, allowing companies to monitor website activities and initiate timely conversations.

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HelpCrunch logo

Customer Communication tool for support, marketing & sales

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All your customer communication - in one place.
Close more deals in real time
and provide faster customer support.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a live chat software suite comprising help desk, live chat, chatbot, and AI agent products. Talk to your customers in real time, integrate the live chat widget with your website and social media, and set up chabots for when you're off-line to continue providing support and generating leads.

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WhatsApp logo

Real-time customer communications management software

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WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

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Chatra logo

Multichannel messaging built for businesses, big and small

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Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use the messenger mode and reply to messages at your own pace. Use chatbot automation to automate FAQ answers.

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Gladly logo

Cloud-based customer service platform

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Live chat that keeps every customer conversation in one place—no tickets, no silos. Just fast, personal support in real time across every channel.

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Chekkit logo

Text messaging and reputation management platform

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Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results.

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Chaport logo

Multi-channel live chat and chatbot software for business

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Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

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Consolto  logo

Simply Meet Customers Online

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Consolto is a customer communication platform designed to help businesses boost client interactions by embedding a plugin across websites. It enables organizations to streamline video conferencing, interaction tracking, contact management, and file sharing operations via a unified platform.

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Chaty logo

Platform that supports various social and messaging channels

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Chaty connects businesses with customers by providing a chat application that supports various social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Line, WeChat, Snapchat, TikTok, Instagram, and Waze.

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Wing logo

Software for managing & delegating recurring tasks

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Wing's dedicated tech-enabled talent completes recurring work like customer relationship management, customer support, email management, and more with high-quality work results.

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Lucky Orange logo

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a web-based Live Chat and Help Desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 1 month free trial, no credit card needed, no contracts.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

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Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams.

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Denser AI logo

AI-Powered Semantic Search and Chat for your website.

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DenserAI is an AI-powered semantic search and chat tool for websites. It offers AI search and chat functionality over hundreds of thousands of web pages with exceptional accuracy, advanced search features, and cost-saving intelligence. DenserAI transforms site interactions with website chat and leads generation tools. It also provides technical document support through in-depth insights gained from documents.

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FocalScope logo

Call center management software

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FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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