AceRoute Pricing, Features, Reviews & Comparison of Alternatives


Field service management software

1.0/5 (2 reviews)

AceRoute overview

AceRoute is a cloud-based field service management app that offers GPS-enabled routing and scheduling for mobile workforces. Aa a Web application, AceRoute is available anywhere there is access to a browser, which also means it requires no installation or manual updating. AceRoute also works on Android mobile devices.

AceRoute eliminates the old-fashioned way of a field service business (with phone calls and maps) by putting all the tools necessary for scheduling, routing, and tracking a mobile team completely in the cloud. AceRoute users recoup wasted time between service calls by making it easy to reroute staff accordingly, as priorities shift throughout the day. AceRoute offers smart scheduling that automatically looks for intelligent connections between existing orders. The app also leverages data via its Smart Planner feature, which analyzes past jobs to help field service managers make better decisions when scheduling. AceRoute’s routing features are fully GPS-enabled, allowing users to track service calls and reroute staff as necessary. AceRoute helps field service team members navigate rural and off-the-beaten-path locations with custom mapping. The app also keeps deployed teams in constant communication with voice and SMS appointment reminders. The AceRoute mobile app features paperless billing, signature capture, navigation, and time card functionality even in off-the-grid settings.

In the back office, AceRoute’s dashboard not only shows jobs in need of attention in real-time, but also provides information about how efficiently field service team members complete their assignments. As any experienced field service manager is likely to know, left to their own devices, unscrupulous employees will sometimes falsify time sheet data, which can prove costly if left unchecked. By tracking team members with AceRoute’s GPS features, fields service managers can spot such discrepancies and address them as needed. AceRoute’s GPS-aware time card functionality lets field service managers know when and where employees perform work. Job auditing features track performance metrics, including punctuality, customer satisfaction, and billable hours. AceRoute features real-time en route visibility and arrival time notifications, which includes a customer access portal that shows the estimated time of arrival of service team members.

AceRoute offers work order management features including the ability to manage recurring, one-off, and unscheduled orders. AceRoute can also generate a variety of reports on both operations and invoicing. In short, AceRoute offers both streamlining and comprehensive oversight, which are two things that field service managers are likely to value. Adding to its versatility, AceRoute sports a fully customizable API.


Starting from
Pricing options
Value for money
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Business size



United States, Australia, Canada, United Kingdom

Supported languages

AceRoute screenshot: Add up to 10,000 customers with AceRouteAceRoute screenshot: See detailed reports with AceRouteAceRoute screenshot: AceRoute's job management featuresAceRoute screenshot: Track job history data from AceRoute's dashboard

AceRoute reviews

Very good

Value for money
Ease of use
Customer support
Nick West

not working

Used daily for less than 6 months
Reviewed 2016-09-01
Review Source: Capterra

I have tried for days to get this to work from several devices. Every time I try to login it say it cannot get the API and just spins.not sure

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AceRoute pricing

Starting from
Pricing options
Free trial
View Pricing Plans

60 day free trial available (No Credit Card Required)
AceRoute Standard: $10 per employee/5,000 customers
AceRoute Business: $19 per employee/10,000 customers

AceRoute features

Activity Tracking

Access Control (187 other apps)
Activity Dashboard (355 other apps)
Audit Trail (194 other apps)
Automatic Notifications (368 other apps)
Compliance Management (226 other apps)
Custom Fields (208 other apps)
Customizable Reporting (283 other apps)
Data Import/Export (273 other apps)
Document Storage (203 other apps)
Inventory Management (232 other apps)
Inventory Tracking (217 other apps)
Invoice Management (205 other apps)
Monitoring (210 other apps)
Real Time Data (250 other apps)
Reporting & Statistics (292 other apps)
Third Party Integration (259 other apps)
Workflow Management (249 other apps)

Additional information for AceRoute

Key features of AceRoute

  • SMS integration
  • Alerts
  • API
  • Appointment management
  • GPS integration
  • Job tracking
  • Activity tracking
  • Assignment management
  • Auditing
  • Billing & invoicing
  • Customer history
  • Work order management
  • Web portal
  • Mobile access
  • Timesheet management
  • Real-time monitoring
  • Routing
  • Time & expense tracking
  • Customizable branding
View All Features


- Take control with automated or manual route and schedule optimization.

- Adapt to business demands on-the-fly with work order management and mobile dispatch.

- Solve dispatching problems predictively with AceRoute's built-in smart scheduling.

- Keep up with field service teams and their hours with GPS-enabled technology.

- Access all aspects of field operations from AceRoute's one, convenient dashboard.