Ansarada Virtual Data Room Reviews

I love how user friendly and intuitive the platform is. You can tell that the developers really have the end-user in mind. There is a very good balance between security and use ability. This is not really something that I had appreciated until after I had used other platforms. Examples include: adding and setting up user groups, file security (not having to log in every single time to view an item), uploading documents and also the 24/7 access to support has been crucial to my job. The customer support team is always very quick to identify the issue and provide a solution, or pass the call onto someone who can assist.

Cost was probably the biggest hurdle, however I think that Ansarada have been able to overcome this with the user tier pricing which means that while prices are still higher, the gap is smaller and something that can be justified to our clients. I note that there was one stage where Ansarada were charging 3x more for a dataroom than their competitors. Additionally, it would be helpful if there was a function to bulk download new documents.

Good UX, mostly clear to use and functional

Q&A - Intralinks and various other data room operators have the ability to ask questions on behalf of 3rd parties, this is seriously helpful where they need the questions processed quickly or may not yet have full access to the data room. To counter this, I've had to make a fake account on behalf of a 3rd party to process questions in the past, which is an issue. Further, the fact that you need to...

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Set up in just a few hours, easy to use platform and some ability to track activity

Ability to track activity of investors is limited

I am very comfortable with this software since we have been using it for a while. The added security features is a nice touch that some other options dont have.

Not intuitive, expensive for what you get, many individuals have complained about not being able to see PDF's due to settings the software requires each user to make on their computers.

Hi Kris, Sorry to hear you've had an unsatisfactory experience with Ansarada's Virtual Data Room. The concern you mentioned about viewing PDFs has been updated. We've introduced a new 'Preview' function which alleviates the pain you're experiencing. You can preview PDFs straight from the Document Index, without having to download the document. Previewing PDFs does not require any programs or plugins....

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Like its user friendliness and ability to manage multiple parties easily

Q&A online functionality could be better improved

The ease of use and the 24/7 support was excellent. The security features and intuitive platform were also excellent.

The price compared to some competitors is sometimes hard to swallow (however I think overall it is incredibly worthwhile).

I love the ease of use and the online help pages. Really saved having to watch long YouTube clips or call up (like intralinks!)

Sometimes it was challenging and long to see what had happened to the data room. We had many buyer teams and a large internal and found the activity data difficult to use in the sense of seeing what was relevant. It would be fantastic if ansarada could develop a activity home page which shows activity of members in chronological order. (Almost like a social media feed...) I remember having a team...

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The encryption abilities of the software. The ability to monitor / restrict exactly what each individual can view and how they can view the information is most helpful.

The thing I like least about the software is the inability to change an individuals security protocols within the same group. It would be good to be able to monitor an individuals security protocols whilst keeping them within the same investment group.

User friendly, customer service, and ongoing support 24/7

lacking security options, would want further additions to water marks and security

It is intuitive thus making easy to navigate the VDR and use it functionalities.

Customer support can be improved to further improve the likelihood of choosing to use the software.

It is extremely user friendly and the interface is clean.

I think applying the security settings to different user groups could possible be improved.

Ease of use and straight forward functionality. Great support from web chat.

Reporting system could be improved and be able to customise

Ease of use and access 24/7 knowledgeable support

We signed up for the readiness platform and trialed it internally. It was rejected by the user base and client. We asked for removal of the service, Ansarada refused and contuined to charge for it.

Ease of use; Various functionality to ensure confidentiality; Ability to set up different groups and subgroups.

Drawbacks of enabling certain functionality not clearly explained e.g. 1. enabling security setting for word doc will require dataroom users to download additional microsoft software to be able to view the documents. 2. enabling certain pdf security setting will require viewers have internet access when viewing the document even after the docs have been downloaded and saved down.

Software is easy to use, and makes customising multiple 'data rooms' for different potential investors easy.

The pricing model has changed recently which took some explaining to our clients when the price went up.

Well designed for running processes, very good customer service who have a good understanding of administrators needs that exceeds just knowing their software but how users best use it.

The process to develop reports sometimes changes but not too bad

Its a market leading platform with appropriate features and functionality. Some minor functionality tweaks required for a more efficient process.

(1) Need to upgrade feature for removing teams - currently need to remove individuals within a team before removing the team. (2) Need to make navigating of security/access options for each team more obvious. Its an important feature that is somewhat difficult to use when dealing with multiple parties.

Ansarada is easy to setup and use, and also update documents as required.

Whilst this is a great platform, we only use the basic features so it is a relatively expensive product for us.

Ease of use Project management Nice stats / tool kit

Uploading data (time consuming) Sometimes it is challenging to add a new user

- Ability to easily rename files and arrange folders - Q&A and most other functions are relatively easy to pick up

- Search functionality - No ability to edit files through an index like page (Intralinks as an example)

Consistently good customer service for a solid data room product

Sometimes the amount of features were more burdensome or confusing than helpful

Easy to use Auto generated reports No wait helpline

Sometimes we have issues with bulk uploading

I like the ease of navigating and bulk downloads. We also like how we can track users activity in our data room and get good analytics in that regard.

I find that naming / renaming files can be a bit arduous. E.g. when uploading files we have to name them to look consistent with others.

Intuitive to use, great phone-based support

Some reporting functionality is limited

> Security functionality > Bulk upload functionality > Process mgmt tool > Compatible watermarks (reducing file corruption)

> Price. Significantly more expensive > Interface takes a while to learn