iDeals Virtual Data Room Pricing, Features, Reviews and Alternatives

Ease of set-up Great international support team 24/7 Very reasonable pricing Great reports

Did not spot any flaws, the setup went quickly and easy.

iDeals is being very helpful in our company, considering the amount of M&A and financing transactions that are constantly on going and, in my standpoint, its friendl functionality is its main strenght, specially when you are dealing with a great amount of counterparts. The fact that the counterparties can easly understand the tools and move forward with the work is extremely helpful.

So far, I haven't had any complaints about iDeals. The software is being very helpful.

The ability to send people notifications when uploading documents

Not a nice UX, quite clunky, also it was more expensive then others

It was very easy to understand, exactly as succinct as it needed to be. The customer service it came with was brilliant from the set up to time critical troubleshooting. Our biggest worry was that a less popular name would get flagged by firewalls but this wasn't the case.

That you had to pay premiums to download all the files on to a stick more than twice. I thought this was gimmicky since you could download everything individually anyway, it'd just take more time for the user.

The tool is unbelievably comprehensive but still very flexible and user friendly. We appreciated the "intro online-training" - it was really helpful, very practical, we received so many hints in a short time (our "iDeals contact" was able to answer any question very clearly and was supportive during the whole project). We also liked the 24hours support (we used it and it worked to our satisfaction). The tool itself is precisely built to the smallest detail, it has a very clear structure, enormous number of various helpful reports and you can tailor it to your most specific needs. We were fascinated also by the speed of data loading. We value also a very professional and prompt communication and helpful approach of the whole iDeals team.

There was one thing at the end we learned from the whole process - we used a robust structure of folders and files within one dataroom (lots of subfolders and too long file names). This brought us some extra work at the end (when we needed to "archive" the whole database) - we had to "rethink" the structure a little bit to be able to archive it. The most practical way for us was to shorten some file names (that were making the whole "path" too long to be processed). So I would just make a recommendation to any users to be careful when they are building their datarooms not to go to extreme "file paths" like we did:-) But apart of this little extra work for us, we must say that iDeals was very supportive also at this stage and we managed also the final archiving process with no problems.