Bindo POS Pricing, Features, Reviews & Comparison of Alternatives

Bindo POS Reviews

Bindo POS

iPad POS solution

3.83/5 (58 reviews)
4,056     820

Bindo is cloud-based iPad POS solution that enables online shopping for the end consumer, through the Bindo Marketplace. Bindo has integrated social CRM and Loyalty Program built in that allows the merchant to engage with the customer post-sale. The app also has a real-time analytics dashboard that allows for better business decisions and smarter inventory management. We have robust APIs that support 3rd party apps, including eCommerce channels, and Quickbooks and Xero integration.

We’ve developed a cloud-based iPad POS solution that enables online shopping for the end consumer, through the Bindo Marketplace. Bindo has integrated social CRM and Loyalty Program built in that allows a merchant to engage with the customer post-sale, and a powerful real-time analytics engine that allows for better business decisions and smarter inventory management. More interestingly, our POS is capable of supporting omni-channel commerce, as well as online ordering and delivery. We have robust APIs that support 3rd party apps, including eCommerce channels, and Quickbooks and Xero integration.

One of the more interesting features is the Bindo Marketplace. Essentially, we aggregate stores using our POS onto a mobile app, and allow the consumer to purchase directly from any store on our platform through the Bindo Marketplace iPhone app. In the near future, we will also support same-day delivery, providing a true one-stop retail solution for all merchants, that encompasses many different commerce channels
bindopos.com

Bindo POS Reviews (58)

Latest reviews

 It'd pretty easy to use but some features are tough

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Reviewed 8th of March by Justin Maestas

 

 Bindo Review

Mostly a good fit for our business. although it could use some enhancements to its user interface and reporting.

Read the full review
Reviewed 16th of February by Mitchell Szpicek

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Bindo POS Screenshots (8)

Bindo POS screenshot: Bindo-MarketPlace-MobileAppBindo POS screenshot: photo 3Bindo POS screenshot: photo 2Bindo POS screenshot: photo 5Bindo POS screenshot: photo 1Bindo POS screenshot: photo 4Bindo POS screenshot: bindo-marketplace-products-large-2d7735f13754d5ecfeec9c46e10589d7 (1)Bindo POS screenshot: bindo-pos-full-setup-large-7d3f08ea384add320bf2babf826f7f34

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based
Supported Countries
Asia, United States
Supported Languages
Chinese (Traditional), English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Bindo POS Pricing

Starting from: $79.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Pay $149 / month, and receive $1,500 worth of POS equipment / hardware for free

Competitors Pricing

Erply

Starting from: $200.00
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

SavelGo for Business

Starting from: €199.00/year
Pricing model: Subscription
Free Trial: Available

Lightspeed POS

Starting from: $76.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Bindo POS

  • Inventory management
  • Analytics tools
  • Purchase order
  • Supply management
  • Time clock
  • Employee management
  • Quickbooks POS integration
  • Customer Relationship Management CRM
  • Loyalty program
  • Gift cards
  • Discounts
  • Tax
  • Franchise
  • Multi-store
  • Mobile app
  • Online storefront
  • mPOS
  • Cash register
  • Refunds
  • Invoicing

Benefits

1. A superior CRM allows the merchant to provide a personalized experience to every customer
2. Integrated loyalty program and CRM allows the merchant to engage with the customer post-sale, and to send him promotional offers and targeted marketing, as well as to sort customers by highest-spending or most frequently returning
3. Real-time analytics allows the merchant to see a higher level of data enabling smarter business decisions and better inventory management
4. O2O (online to offline) technology allows for mobile commerce, eCommerce, and in-store transactions to happen on only ONE platform... the iPad POS!
5. Bindo SST (Simple Scan Technology) allows the merchant to scan a item and have the info automatically populate - this means setup time can be reduced from 1 day to 1 hour.

Alternatives to Bindo POS

GetApp Analysis

The more operational systems a retailer uses, the more opportunities there are for complications and mix-ups. Bindo is an all-in-one point-of-sale (POS) solution that local businesses can use to bring their sales, e-commerce, mobile commerce, and inventory management systems together in one place. The cloud-based POS solution works quickly and efficiently for small and mid-size businesses.

Built to improve the retail experience for both merchants and consumers, Bindo offers back-end and front-end solutions that work on smartphone, tablet, and desktop devices. The company’s web-based POS system connects directly to retailers’ online stores. Bindo analyzes sales and activities, and it presents the information gleaned as business insights. Merchants can rely on these insights to learn about their customers and sell more goods through their own online and offline sales channels.

What is Bindo POS?

Although Bindo started out as a hyperlocal marketplace for local commerce, the company has transitioned to become an innovative provider of cloud-based POS solutions. Realizing there was a huge de-synchronization in inventory, the team behind Bindo set out to build a POS that enabled merchants to seamlessly and simultaneously sell products in both online and offline environments.

Bindo is aiming to bridge the gap between online and offline sales for local merchants. The company’s cloud-based POS solution offers features for inventory management, CRM, and business analytics. It also offers web dashboards, which allow customers to import and export sales information on desktop, along with an API. The API makes it possible for Bindo to integrate with many different mobile apps, as well as e-commerce websites.

Main Features

Inventory Management

Bindo offers “smart” inventory management tools with automated features for retail businesses. Simple Scan Technology allows retailers to scan the barcodes of products to quickly retrieve photos, titles, and descriptions from Bindo’s database. This technology eliminates the need for retailers to manually input product information into their inventory systems.

In addition to automating the inventory inputting process, Bindo has found a way to help merchants track their own stock and sales in real-time. Business owners can retrieve inventory updates, they can generate custom inventory reports, and they can quickly update their inventory on any connected device. Portable inventory management tools allow Bindo users to retrieve current stock information from any location, inside or outside their physical stores.

Customer Relationship Management

Bindo’s customer relationship management (CRM) tools help businesses determine who their best customers really are. Merchants can generate detailed customer profiles, complete with purchasing histories. They can also access sales, orders, and profit margins from a centralized database.

In order to effectively utilize Bindo’s CRM solution, businesses need to create customer profiles. These profiles can be generated automatically during the checkout process. Bindo captures information including customer names and order details. This information is then combined with more nuanced data, like email receipts and the number of credit cards on file. Retailers can quickly see how much their top buyers are spending, which is a useful metric for customer retention efforts.

Analytics & Reports

Analytics tools help merchants improve the way they run their businesses. With Bindo, retailers can view breakdowns of revenue, wholesale costs, and profit margins. They can also create income statement breakdowns to reduce operating costs and maximize income.

In addition to income statement breakdowns, Bindo can generate historical comparisons data using hour-by-hour or year-by-year revenue information. Transaction Breakdown Reports let merchants view the details of individual sales, while side-by-side comparisons make it easy to see a store’s best and worst selling products.

Cash Management

Merchants can automatically manage shift activity using Bindo’s cash management tools. The cloud-based solution tracks every transaction that occurs during individual shifts and automatically calculates how much cash is expected to be in the cash drawer at the end of each employee’s shift.

Bindo generates separate shift reports for each employee, which lets managers see which salespeople opened, closed, and accepted payments during any given day. Shift activities can quickly be printed or exported. Managers also have the option to disable the “expected amount” balance, which is one way to deter employee theft.

Online Storefronts

Retailers with brick-and-mortar stores frequently use Bindo to sell their products online. The Bindo Marketplace, with web and mobile storefronts, allows users to sell through multiple channels.

One-click setup makes it possible for merchants to quickly pull inventory from their offline stores onto their e-commerce websites. Synchronization features ensure that all in-store and online inventory data is linked. Pickup or delivery options are also available. Customer acquisition features and marketing tools are offered through the Bindo Marketplace, where shoppers on mobile devices can search for stores in their nearby areas.

Integrations

Bindo does not officially integrate with third-party applications. However, the company has a robust public API, and can be integrated with most mobile apps and many e-commerce websites.

Pricing

Pricing for Bindo is $89, plus $49 per extra register for 50 to 1,000 SKUS, or $149, plus $49 extra register for 1,000 to 10,000 SKUS. Larger accounts are managed on a case-by-case basis.

Bottom Line

  • Cloud-based POS for retailers
  • Bridges the gap between online and offline sales
  • Operates faster than web-based competitors
  • Designed primarily for small and medium-size businesses
  • Web dashboard used to import and export sales data on desktop
  • Offers 24/7 customer support

Videos

Justin Maestas

It'd pretty easy to use but some features are tough

08/03/2017

Pros

The one click orders are easy and it's easy to edit the bin. The interface looks clean and it's easy to teach

Cons

It's difficult to search for refunds from awhile back. Needs a custom cash received rather than 3 options and tender

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Software Advice
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Mitchell  Szpicek

Bindo Review

16/02/2017

Mostly a good fit for our business. although it could use some enhancements to its user interface and reporting.

Pros

data collection and retrieval, gift cards, credits...

Cons

Slow at times and poor user interface, cannot run yearly vendor sales reports...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Bindo POS

Get the whole story regarding hardware and internet speed before you buy.

Source: Software Advice
Helpful?   Yes   No
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Ellie Schreiner

Seemingly easy to use but has a lot of problems

14/02/2017

The system looks good and is intuitive to use... unfortunately thats about it for positive feedback... this system might be good for a restaurant. I cannot speak for that, but for retail, there is a lot to be desired. Its kind of a lot to get into... beyond that, the system crashes a lot. A LOT. I have had the entire system crash while I was in the middle of a sale 3 times over the course of a month that we have been using it. Luckily we purchased 2 registers because I have had to switch out my entire register to the backup just to complete a sale with my customer standing there waiting. If I did not have a back up register, I would be losing so many sales. On Saturday, my register crashed and I could not get it to work again for 6 hours... which brings me to customer service. The customer service agents are nice. They are able to help fix issues... sometimes. They will not answer the phone on weekends but there is a in app messaging system that they will answer. Often times they do not seem to have answers to our questions and will claim that "no one has ever had this problem before" or "our internet is too slow" This has been the answer to questions we have asked countless times. Other times, we ask questions and just don't ever get an answer. They will just stop responding... its frustrating and unprofessional.

Pros

looks good

Cons

crashes all the time, customer service does not know what they are doing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10

Recommendations to others considering Bindo POS

This system has potential if they would fix the glitches or even acknowledge that they exist, but until then I would not recommend this system.

Source: Software Advice
Helpful?   Yes   No
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Michele Casey

Varied opinions

07/02/2017

Love the product, they are problems and lack of resolving issues.

Pros

Easy to use.

Cons

Lack of resolving/support with technical issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Kevin Whelan

Bindo - Looks great but lacks in back-end necessities.

03/02/2017

The Bindo POS, like many other cloud-based POS systems, is equipped with the basics. Inventory management, time-clock, multiple store capabilities, and inventory transfers. To add to that list, they also have an incorporated CRM. Unfortunately, our experience with Bindo POS was not the best. If you're in any way serious about running a business, Bindo POS does not supply the data necessary to make informed decisions on reordering and managing inventory. Their interface is beautiful and very easy to use, however you're limited once you hit the desktop. Bindo POS is optimized for tablet use. Simple functions like exporting reports and managing inventory are not easily done on a desktop. We also encountered many errors in inventory tracking, which is a NIGHTMARE. Transfers, Purchase Orders, and Sales sometimes did not log or disappeared. We purchased an iPad just to use in the office. Bindo POS has the framework and design to be one of the best retail POS software programs around.

Pros

- UX - Ease of Use (Tablet Only)

Cons

- Not Desktop Friendly - Support (Seems like they're contracted and don't actually work for Bindo POS) - Inadequate Reporting - Bare-Essentials CRM - Iffy Inventory Management (Buggy and not always reliable)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10

Recommendations to others considering Bindo POS

We wouldn't recommend Bindo until it is fully optimized for desktop and their inventory issues have been resolved.

Source: Software Advice
Helpful?   Yes   No
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Christina Marquez

Some times crazy

26/01/2017

We Needed more training at first but we caught on fast

Pros

easy to read menu

Cons

none

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering Bindo POS

get as much training as you can take your time

Source: Software Advice
Helpful?   Yes   No
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adam piper

Awesome product

25/01/2017

I like everything about Bindo, but i wish i could make small changes to the inventory from my computer without downloading inventory, making the changes, then uploading it

Pros

Love that you guys actually finished the Woocommerce integration. Love the reporting. Servers always seem to be up, only issues encountered were from my internet provider.

Cons

Limited usage with computer, seems like everything needs to be done on the iPad

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Bindo POS

Buy it!

Source: Software Advice
Helpful?   Yes   No
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Melissa Harmon

Bindo Register and Money Management

25/01/2017

Great reports and an easy interface. The price is right. An unsolved glitch in software for combo power supply/digital input- output. It stopped charging the iPad. It's still not fixed. Our staff must plug in an Apple charger at nite, or the iPad will run out of charge.

Pros

Support staff is great. We are very happy with the variety of reports.

Cons

Just that one glitch described in the review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Christopher McCaslin

Bindo Retail POS

25/01/2017

I like Bindo and most of its features. I do however have some issues with Bindo. One of our biggest issues is printer connectivity, especially the blue tooth printer. I believe the blue tooth version has been discontinued. Another issue that I've noticed is that it takes a long time for software updates. The current problem that is taking a long time to update is the iPhone app. It doesn't work properly and hasn't been fixed for about a year. You cannot pull a report on the phone app or anything accept view current gross sales. I have called in with issues that need to be resolved on the retail POS and some most of our concerns have never been resolved. It appears that the DEV team doesn't consider individual case by case problems serious. They only make changes they see fit for the masses and they don't fix issues for each store.

Pros

Ease of use.

Cons

DEV team/company does not seem to have any sense of urgency to make software logic changes to meet the needs of its customers. They need to add some serious retail experience to their DEV team that really understands how retail works so that their logic is written more flexible. Especially on the permissions side of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Bindo POS

I would recommend Bindo but test it out completely to ensure it will meet all your needs. If you find that you need to make changes to Bindo it may take years for any request to be granted and implemented. Bindo needs much improvement in this area and I believe this is the major drawback to an overall good system.

Source: Software Advice
Helpful?   Yes   No
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Darci  Ward

Yeah Bindo!

25/01/2017

We have used Bindo for a little over a year. We love the ease of the software for our retail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more

Who is Bindo POS For?

  • Experience level: All levels
  • Industry: Wine & liquor stores, pet stores, pharmacies & health stores, convenience, clothing stores, sports & outdoor, delicatessens & candies, salons & spas, smoke & tape stores, lifestyle & furniture, gift stores, other retail stores
  • Business size: Small businesses, medium-sized businesses, enterprise businesses, non-profits, freelancers
  • Departments/roles: All departments
  • Budget/point: Entry-point budgets
  • Example customers: Phillip Plein and Sunshine Laundry, one of the largest laundry chains in Hong Kong
Read the full GetApp Analysis