Especially the personal that help you when you have any questions, they respond is very quickly and they take the time to help you out.
We have been using this software for a few years now and are happy with it.
Ease of use, plug and play inspections, Engaging everyone in the organization to contribute to continuous improvement.
Unless there is manual labor involved in each monitoring we do, this does not make any sense. Also, the amount charged per monitoring limits scalability of the whole process.
It is slightly outrageous to me that Capptions charges per monitoring.
I miss a manual to create templates, especially because you don't do this every day. No reminder mail will be sent to the owner of the action when the due date is exceeded.