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DirectLine

4.5
(31)

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Customizable CMMS for leveraging industry best practices

(1)

DirectLine Pricing, Features, Reviews and Alternatives

DirectLine FAQs

Q. What type of pricing plans does DirectLine offer?

DirectLine has the following pricing plans:
Starting from: $1.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of DirectLine?

DirectLine has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does DirectLine support?

DirectLine supports the following languages:
English


Q. Does DirectLine support mobile devices?

DirectLine supports the following devices:
Android, iPad, iPhone


Q. Does DirectLine offer an API?

No, DirectLine does not have an API available.


Q. What level of support does DirectLine offer?

DirectLine offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

DirectLine product overview

Price starts from

1

Per month

Per Feature

What is DirectLine?

DirectLine is an all-inclusive suite of maintenance management software designed for medium to large enterprise-wide implementations. The solution specializes in customized modules for a variety of sectors including manufacturing, universities and colleges, healthcare, schools, food and beverage, and other facilities. DirectLine helps organizations streamline work orders, perform thorough preventive maintenance, and leverage industry best practices.

Key benefits of using DirectLine

  • DirectLine integrates with a wide variety of third-party applications using iWay Software’s ready-made interface adapters for over 300 products such as ERP and purchasing systems.

  • DirectLIne helps eliminate duplicate entries and provides reliable and secure data transfer capabilities.

  • DirectLine can be adapted to suit any organization's needs by offering multiple customizable modules that cam be turned on and off individually.

  • DirectLine Mobile is accessible via Google Android, Apple iOS, Windows and BlackBerry mobile phones for maintenance management from virtually anywhere.

  • The solution provides built-in analysis and customizable reporting from any module including ad hoc inquiries, repair costs, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    24/7 (Live rep)

    Training options

    Videos
    In Person
    Documentation
    Live Online

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    DirectLine pricing information

    Value for money

    4.5

    /5

    31

    Starting from

    1

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    DirectLine features

    Functionality

    4.3

    /5

    31

    Total features

    28

    4 categories

    Most valued features by users

    Third-Party Integrations
    Customizable Reports
    Mobile Access
    Inventory Management
    Asset Tracking
    Billing & Invoicing
    Calibration Management
    Commercial Properties

    Functionality contenders

    DirectLine users reviews

    Overall Rating

    4.5

    /5

    31

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.82/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    15

    0

    0

    0

    Pros
    Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me.
    Having MegaMation Directline is like a custom built system tailored for your specific needs at an off the shelf price. We are the APPA 2011 Effective and Innovative Practices Award winner.
    Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs.
    Cons
    The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program.
    Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.
    We use 95% of our system and have problems that are not addressed immediately.

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