Easy Storage Solutions Features

Easy Storage Solutions

Storage Simplified

4.8/5 (627 reviews)

Easy Storage Solutions Feature Summary

  • Website
  • Insomniac Kiosk Integration
  • 100% web-based
  • Sitemap
  • Gate or access control integration
  • Quickbooks integration
  • Email & SMS payment reminders
  • Online rental payments
  • Email & SMS invoices
  • Multi-store management
  • Email and SMS notifications
  • Recurring billing
  • Online reservations
  • Access controls

Competitor Feature Comparison

API
Access Control
Accounting Integration
Billing & Invoicing
Electronic Payments
Electronic Signature Capture
Financial Analysis
Financial Management
Invoice Management
Real Time Notifications
Recurring Billing
Reminders
Reservations Management
User Management
Visit WebsiteCompare App
API
Access Control
Accounting Integration
Billing & Invoicing
Electronic Payments
Electronic Signature Capture
Financial Analysis
Financial Management
Invoice Management
Real Time Notifications
Recurring Billing
Reminders
Reservations Management
User Management
Visit WebsiteCompare App
API
Access Control
Accounting Integration
Billing & Invoicing
Electronic Payments
Electronic Signature Capture
Financial Analysis
Financial Management
Invoice Management
Real Time Notifications
Recurring Billing
Reminders
Reservations Management
User Management
Visit WebsiteCompare App

Easy Storage Solutions Feature Reviews

25 reviewers had the following to say about Easy Storage Solutions's features:

MARY JO WOOD

Does not do some reporting, PDF or printing functionality nor printable site map....to name a few

2018-01-26

Some reporting options.

Pros

Some reports are helpful but not all will print so that's a bummer. The dashboard is easier since the update.

Cons

Cannot print an accurate site map or management summary, cannot easily reverse charges, reports will not display property name (a bummer when you have multiple properties) overall a very clunky system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from Easy Storage Solutions


Hi Mary! Thank you for your feedback! We are working on updating our site maps and reports, but if you have questions in the mean time please give us a call and we will help you any way we can!

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Larry Barwick

Intuitive, Inexpensive, & Outstanding Support

2015-05-30

Pros

Easy Storage Solutions is an intuitive, easy-to-use management system that our property implemented with minimal effort and training for our staff.

Cons

In facilities staffed like ours, that is a challenge because staff can see all overall financial activity.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering Easy Storage Solutions

When evaluating software for self-storage management, discuss the details of delinquency management, customer communication, user-level access at the time of your migration so you know what it will be like when you migrate and once you reach a steady-state.

Source: Software Advice
Helpful?   Yes   No
Read more
Nikoletta Y.

Super grateful I found EZ Storage! BEST (and cheapest!) for small-mid properties.

2018-01-23

Saves us time since more than 1/2 our customers now pay automatically, with a low flat-rate Card option.

Pros

Super easy low flat fee for Card payments, more than 1/2 our customers now pay automatically (awesome).

Cons

I would design some reports a little differently, to put more data on a single page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brianna Prince

Great service! Easy to use!

2015-09-19

Pros

To top it all off, the people at Easy Storage Solutions are very helpful and friendly - if I have a question or problem, they will get back to me quickly and professionally.

Cons

The website is pretty basic and not very attractive, but we have been more concerned with having a great management system, which we do have.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering Easy Storage Solutions

If you have a small or medium self storage business, like we do, I would wholeheartedly recommend using Easy Storage Solutions! Their name says it all - EASY to use, intuitive and practical STORAGE software, and the SOLUTIONS to your management software needs!

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Set it and forget it technology

2018-01-29

Pros

Once set up, the software requires very little effort to keep the site updated and working. Making changes to information is simple, and while we don't use all the functionality, none of the tools we don't use get in the way of using the ones we do use. The support is also fantastic - rarely does it take more than a single 15 minute call or quick email to have our issues resolved.

Cons

We often have to merge the data from a couple reports into a single report to create the picture we need, but don't expect they could build reports for every business format, so a simple data export tool that allows user selection would save us a little time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Lawrence Horton

Good so far for small a small facility

2019-05-03

The transition from the previous self storage management software was easy and everything has integrated well.

Pros

The value for the money and the suite of services offered made this a good fit for a smaller self storage facility

Cons

Not much I didn't like.There are a few reports that seem redundant but other than that software is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Warehousing company, 1-10 employees)

Very pleased with the Easy Storage Solutions software

2019-04-29

Prior to using the Easy Storage Solutions software, all records were paper-based, and very time consuming to keep accurate and updated.

Pros

Easy to set up and get going, easy to get a graphical representation of the facility.

Cons

No good way to obtain a complete dump of the database for backup or use with third-party reporting tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ann Du

Great for the little guys

2018-12-06

Overall good value for what I need.

Pros

I have a small facility and it has the basic functions needed to track customers, move ins/outs, and payments.

Cons

I still have to export data into Excel to get the view I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Mostly good experience, reports are limited though.

2017-10-04

Good value for the money, website looks good.

Pros

Ease of use and navigation, website integration, easy-going personalities of owner and employees.

Cons

The built-in reports are limited in many respects and do not provide all the data necessary in each report to do robust internal reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Easy Storage Solutions


Hey thanks for the review! Concerning the reports what robust reporting are you trying to do? Also what information are you not seeing in the reports? Our reports are very extensive and cover many things. If you'd like we can guide you through each report and see if you can find what you're looking for!

Thanks!

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Bruce Paterson

Overall I'm very pleased with this program, it has made running a storage facility much easier.

2017-05-10

I have reported the invoicing issues and they have told me that they "are looking into it".

Pros

Has many great features and services that we didn't even consider before moving to a software tracking program, I wonder how we got along without it!

Cons

Every line item becomes an "invoice" number and if there is more than one item on a bill then you don't have an single "invoice" number for the entire bill.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Paul Cochrane

Easy Storage Solutions has been an enjoyable experience on a platform that has considerable depth.

2018-01-26

The stock reports are handy, the integration with credit card processing is great, and the depth of features is very nice.

Pros

Good stock reports, lots of features, well thought through, some customizability, fairly intuitive, clean interface.

Cons

I am familiar with another product for property management, so I expected similar terminology and names for reports and functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Phillips

Excellent software for our operation accompanied by great customer support.

2018-01-24

Pros

Web based management software is key for a small operation allowing owner/manager to deal with customers from anywhere.

Cons

Could have better mobile layout of software from management side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Mark Byrge

Best Value Available for Small Business Owners

2019-05-02

ESS has transformed my business. Since I switched to ESS (along with the call center they offer), I have been able to purchase additional properties. I am no longer dealing with the issues I had from the previous software I used, not dealing with the day to day calls from customers, and now focusing on expanding my business.

Pros

The pricing is extremely competitive, and the website they put together is professional looking, interactive, and easily customizable. Excellent, excellent product.

Cons

Would like to maybe see a few more customizable reports, such as the ability to do trailing 12 reports rather than just yearly revenue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa Akers-Helle

Great Solution - Great Price

2016-09-20

We made the switch from a pc based program to the web based Easy Storage Solutions 3 months ago.

Pros

Customers can pay online Easy Setup

Cons

Accounting Reports, would like to receive a duplicate e-mail of everything the system sends out

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Easy Storage Solutions

Works great with StorageRentPayment for accepting online payments.

Source: Capterra
Helpful?   Yes   No

Response from Easy Storage Solutions


Teresa, thank you for the review! The software will not send out duplicate emails of everything the system sends out, but if you go to any customer account, at the bottom of the page there is a notifications tool at the bottom that will show you everything that has been sent out from the software. Hope this helps!

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Rachelle Day

Awesome customer service

2020-02-15

I use it daily to manage 2 storage facilities and will soon be adding a third. This software makes it easy to keep everything we need in one place and not have to login to the other facilities separately.

Pros

With the ability to now have multiple facilities with 1 central login, it makes having more than 1 location a little easier.

Cons

Also the mobile platform could use some adjustments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebecca Longhurst

I have had exceptional support help through the conversion of our old software to the EZ software.

2017-07-07

It is easy to use, has automated features that save time and money.

Pros

I like that it automatically sends out notifications to my customers and that we can do certified emails through the software, rather than paying to use RPost or going to the post office.

Cons

I wish there were more specific reports, but we can make due with the reports they offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Easy Storage Solutions


Hi Rebecca, thanks for the reviews! Concerning your comments about the reports we do offer these services in our software. If you go into your collections report you'll be able to sort them by 'days behind'. Just type in 30-90 in both of the boxes and you'll be able to sort them! Let us know if there's anything else we can help you with!

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Anonymous
(Commercial Real Estate company, myself only employees)

Storage Software

2019-04-24

It is a good software program and they do up date it several times a year.

Pros

The ability to let customers login to their accounts and rent and pay storage bill online.

Cons

Doesn't provide me with age trail balance that I'm used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Reid

Efficient Solution

2019-04-24

We like the software. It serves the purpose that we need it for and it's a good value for the cost.

Pros

I like the streamlined user interface and the various options for storage management.

Cons

Some customizations are not available, and should be options to change the setup of the experience

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Heim

User Friendly

2019-08-26

We are a new company and Easy Storage Solutions has made the startup process so easy for us.

Pros

excellent customer service, great price for what you receive, they handle all aspects of property management: payments, rental, customer service

Cons

we just started using this company, so no cons at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Alexander Sparks

Intuitive, Simple, Cost Effective

2018-07-03

Pros

Ability to access remotely from mobile devices.

Cons

No ability to interface with lower cost gate interfaces.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Easy Storage Solutions


Alexander,

Thank you for your feedback; we genuinely appreciate it as it helps us improve our software and customer experience. You mentioned an inability to integrate with lower cost gate software. We have a list of all gates we integrate with right inside your software. We are also constantly updating to accommodate as much as possible. As for your request for reports, we are always adding reports and are currently in the process of an update for them! I hope that helps!

Thanks again!
-Alyssa

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Laura Warren

Fantastic Customer Service!!

2019-05-01

Great! Especially for small business facilities, which is what we have.

Pros

The features are simple and focus on leasing and tenant tracking functions.

Cons

The lack of accounting reports and features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Roberts

Good software for smaller facilities

2015-10-13

Capable of integrating with gate access Simple billing with email and text notification Great reports Excellent customer service Cons Manager is incapable of going completely paperless as contract validation is not possible at this time when logged in as a manager.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Easy Storage Solutions


Thank you for the review!

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Akume Ebenezer Terhemba

Pros and Cons of Easy Storage Solutions

2019-10-29

Self storage is a great software for businesses and invoicing

Pros

It's easy to use its great for invoicing, unit payouts and also reminders.

Cons

It lacks an accounting report system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Robin Jensen

Excellent product - highly recommend

2019-11-21

Easy Storage Solutions was implemented to simplify and automate customer management for RV Storage.

Pros

Simple and easy to use Fast and easy set-up Does not overwhelm the user with too much time consuming data, but has everything we need.

Cons

No cons - we love this software. It's exactly what we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Irene Lagios

Not impressed

2018-05-15

The business can keep running after our emove disaster.

Pros

I am a bit surprised at all the excellent ratings and a I am a little concerned for giving it a less than glowing report. I am not sure why everyone thinks this software is so good and wondering what am I missing.

Cons

They do not offer any financial reports at all other than the management report which is not professional or good quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Easy Storage Solutions


Irene,

Thank you for leaving us feedback. We genuinely appreciate the opportunity to improve our software. We have a long list of suggestions from our users that we review and use to update our software. Currently we are working on creating better reporting functions in the software. In addition, we are currently working on making it so you can download your reports via CSV file or PDF. You can void charges if you wish, but there is also functionality to be able to credit a charge. If you would like help doing this feel free to call us and we would be happy to help! Finally, if there is anything we can do to help improve your experience please reach out to us!

Thank you for your business and your feedback!

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