GoServicePro Pricing, Features, Reviews & Comparison of Alternatives

GoServicePro Reviews

GoServicePro

Web-based field service management software

5.0/5 (2 reviews)
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GoServicePro is a web-based field service management software that enables business owners to optimize & automate their business workflows by offering a suite of integrated products for executing functions such as automated field service scheduling, real-time communication, and partner management. The product is well suited for the needs of small & mid-sized businesses, as well as for large enterprises in utilities, telecommunications, manufacturing, and high-tech industry segments.

GoServicePro is a bundled product comprising several modules that can either be used independently or coupled in a single solution. The product’s call center module offers a comprehensive call center software for tracking and resolving customer issues. The entitlement module enables the business users to deliver services according to the defined service level agreements that can be both simple and complex. The scheduling & dispatching module of the product offers functionalities such as route optimization, resource assignment, and sales force management. GoServicePro's parts management module includes shipping & tracking of service parts and inventory locations. The field portal of the solution allows the integration of managers, field service technicians, and partners through a centralized web-based interface. The product also offers a customer portal that enables case creation & updating case status, as well as generating customized reports for employees & customers.

GoServicePro offers API integration with third-party applications such as QuickBooks and Google Maps for optimization of workflows. The product offers a basic, professional, and enterprise pricing plan on a monthly subscription basis, which are differentiated by the number of modules included in the package.
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GoServicePro Reviews (2)

Latest reviews

 A Real Time Saver

Before we had GoServicePro, we used to print out all of our work orders each day and then pass them out in the morning to each technician. Not only did this require paying someone to print and organize work orders for 4 hours a day, there was no way to make changes to work orders and no way to ...

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Reviewed 15th of March, 2015 by Kathy Edwards

 

 Great Field Service Management Software

We switched over to GoServicePro about a year and a half ago. We had used several other field service management programs in the past, and were getting frustrated by the lack of support and promises that never came true. GoServicePro seems to have everything we could dream of all in one, and we'...

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Reviewed 11th of March, 2015 by Brendan Carmile

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GoServicePro Pricing

Starting from: $45.00/month

Pricing model: Subscription

GoServicePro Basic - $45 per user per month
GoServicePro Professional - $75 per user per month
GoServicePro Enterprise- $150 per user per month

Key Features of GoServicePro

  • Send reminders
  • Automated contact management module
  • Management reporting
  • Create custom reports
  • Case billing and invoices module
  • Notification rules can be established
  • Real-time wireless communications
  • iOS and Android Apps
  • Credit card processing
  • Integration with Google Maps
  • Integration with QuickBooks
  • Integration with QuickBooks & Google Maps
  • Uses GPS embedded inside mobile
  • Scheduling & dispatching module
  • Accept electronic payments
  • Generating & dispatching invoices
  • Open API
  • Field portal for integrating partners
  • Case management module
  • Task management

GoServicePro Screenshots (6)

GoServicePro screenshot: GoServicePro account management dashboard viewGoServicePro screenshot: GoServicePro case management dashboard viewGoServicePro screenshot: GoServicePro integration with Google Maps for tracking dispatchesGoServicePro screenshot: GoServicePro inventory management dashboard viewGoServicePro screenshot: GoServicePro mobile field service app with employees appointment scheduleGoServicePro screenshot: GoServicePro order management module with part tracking details

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based, Mobile Web App
Supported Countries
Canada, United States
Supported Languages
English
Support Options
Knowledge Base, Online Support, Phone Support

Alternatives to GoServicePro

Benefits

● GoServicePro offers a customizable field force dashboard that acts as a central dashboard for managing schedules, routes, work orders, and resources through drag and drop functionality.
● The product offers a mobile app that lets field sales force personnel send & receive updates and messages in real-time.
● The scheduling engine of the product enables the setting up of rules and workflows, which automate the work order assignment & tracking process eventually resulting in time savings and process optimization.
● The software’s PDF Forms Advisor functionality enables the generation of PDF quotations and invoices reducing paperwork.
● GoServicePro integrates with Google Maps helping the field service technicians to reduce travel time and expenses related to executing a work order.

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