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IFS Cloud Logo

IFS Cloud is a composable enterprise software application.

Last updated: April 2024

IFS Cloud Reviews

Overall rating

3.9

/5

30

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.15/10

Reviews by rating

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Pros and cons

This solution really brought us some challenges but opportunities as well, we are currently evaluating its permanence in the company, so far so good.
It runs great for end-users, lean process, best technology and a powerful CRM and MRP.
It is a solid system with a very powerful functionality and can be tailored to fit to almost any business environment.
Another big disadvantage is the lack of a large online, open community.
The most trouble I had is searching for past data.
Like many ERPs, the user interface has lots of things that users will ignore or IT has to hide. If you have a weird process that isn't the norm in the industry, it will take more work to implement it.
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30 reviews

Recommended

GD
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Gijs D.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IFS making life easy

Reviewed 7 months ago

A tool to do my work well. It provides structure and quality to my tasks.

Pros

The software is very flexible. I don't have to adapt my processes to the software. But the software follows the processes.

Cons

The amount of options can sometimes be a bit overwhelming.

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William F.

Government Relations, 10,001+ employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Very good however needs improvement

Reviewed 8 months ago

Have just started using Cloud version, before that the team used IFS applications but now the support has ended so the company moved to Cloud. Movement was smooth but some trainings were necessary.

Pros

Very useful with reports, both creating and modifying, faster than the cloud version, gets better each time. Integration is essential and works fine with Microsoft programs with every SAP products.

Cons

The company integrated IFS with SAP products, went well however minor issues are still occurring every time, especially migration of accounts. The daily usage is not very user friendly, navigating between modules are very confusing.

RM
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Rob M.

Transportation/Trucking/Railroad, 51-200 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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IFS CLoud

Reviewed 2 years ago

existing software, mainly used by long standing employees as we integrate to a different system

Pros

Ease of access - Transferring manual data to produce freight rates was a simple process

Cons

Pricing per/consignment - found that it was too expensive compared to other services

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Federico A.

Banking, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great solution for a Small / Medium Business

Reviewed 2 years ago

This solution really brought us some challenges but opportunities as well, we are currently evaluating its permanence in the company, so far so good.

Pros

It really works very well processing POs, monitoring assets, performing daily reports, we were also amazed how well it integrated with our other solutions.

Cons

Sometimes when preparing analytic reports, accessing old data can be challenging. Another improvement opportunity is that permission's workflow, it really does not make much sense, and we need to manually create one for every situation.

MB
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Maria B.

Management Consulting, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IFS - One Platform ERP System

Reviewed 2 years ago

Managing tax reporting and customer credit management.

Pros

This product provides ease of navigation and user friendly. It's robust in functionality and connectivity of multiple modules.

Cons

I have been a user and a consultant for this product and so far I like all its features

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Verified reviewer

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Overall IFS Application Satisfaction

Reviewed 3 years ago

In my 3 years, I've never advocated an ERP system. IFS is something I would endorse. It is a strong system with extensive capabilities that can be adapted to practically any corporate setting.

Pros

IFS makes reporting simple and may be done in a variety of ways, including using the incorporated Excel export tool. Second, may utilize the Business Analytics functionality to create complicated states and feed specialized views nightly to avoid affecting your production environment while compiling and running complex SQL queries. Third, users may generate rapid reports using a set of built-in tools that are simple to use and understand, requiring no IT professional to be operational in an efficient manner.

Cons

Very few customization choices, no employee self-service access, no automatic approval routines in the system, and a user interface that is difficult to use. If require a manual to download a report, something is plainly wrong with the UX design.

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Burak C.

Telecommunications, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IFS Applications is Perfect

Reviewed 4 years ago
Pros

IFS Applications can be added into Microsoft Excel as an add-on and creates a separate tab of its own on Excel. All the reports that have been generated through IFS is customizable and transferrable to Excel as well.

Cons

There are not much cons but sometimes generating a report takes some time and if there is a slight connection lost, it becomes too slow and there is no stop/execute button to stop the action.

Vendor response

Hi Burak, Thank you for sharing your experience of using IFS Applications. Your feedback is highly valued here at IFS. Kind regards, Rebecca Global Reputation Specialist at IFS

AS
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Ann S.

Chemicals, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Consistently difficult for end users

Reviewed 5 years ago
Pros

The software has a wide range of features and it's proven possible to integrate it into our systems for proficiency testing; services are now tied to prepayment. But the best thing about it is ceasing to use it for the day

Cons

As set up at this company, the user interface is appallingly hard to use and frequently generates incomprehensible error messages. Today's was "External projects must have an activity sequence" - on a pre-posting form that had _no space for an activity sequence_. That seems completely typical.

JG
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Jay G.

Mining & Metals, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IFS has been a great experience

Reviewed 6 years ago

I would certainly recommend IFS to other customers.

Pros

We like the flexibility as well as the stability. IFS support has been great to work with. When we have worked with R&D, it's obvious that they care about the customer.

Cons

While it does not do everything the way we want it to, IFS is interested in making improvements so that it does.

RS
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Rich S.

Aviation & Aerospace, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Robust/Adaptable

Reviewed 6 years ago

I've never recommended any ERP system in my 25 years. I would recommend IFS. It is a solid system with a very powerful functionality and can be tailored to fit to almost any business environment.

Pros

Overall, IFS is a powerful system with a great deal of functionality. It is fairly easy to use, and to customize to specific company and user requirements.

Cons

The English used in the package at times is difficult to follow/understand. Customer support is well... Customer support and finding third party consulting firms is challenging, at least in the US.

TH
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TJ H.

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IFS Applications

Reviewed 6 years ago

I would definitely recommend IFS!

Pros

IFS Applications software is very intuitive and very easy to use. There is so much functionality available in the software and the great thing is, if a field is missing on a certain screen, it is easy enough to create the field that either references another field in the database, or is a free form field allowing you to enter whatever data you want into it.

Cons

I really cannot think of anything that I do not like about the software. Occasionally, there is some data that I would like to see on a certain screen, but if it is not there, it is easy enough to add it.

JB
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John B.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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IFS user since 2008

Reviewed 6 years ago

As with any ERP, the best way to evaluate is to talk to other companies that use it. Make sure that you talk to the users, not just the IT department or the ERP owner.

Pros

Most of our departments are using it across the company. Financials, Manufacturing, Maintenance, Sales, Logistics, Engineering, etc. Good integration options and nice programming interface. Lots of development resources to continually make improvements. Last major version seemed like the biggest one so far.

Cons

Like many ERPs, the user interface has lots of things that users will ignore or IT has to hide. If you have a weird process that isn't the norm in the industry, it will take more work to implement it. Support has room to improve.

BA
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Bryanna A.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Consider everything during implementation

Reviewed 6 years ago

I think IFS is a great tool for mass producers but if you custom manufacture anything then this is not the software for you. IFS works best for a standard product list with very little change. There is NO method for archiving information like a product option, customer, supplier, etc. so once something is entered in the system it is there forever and available as a selection. If your business has very little variables then this is probably the right system for you.

Pros

Good training options, support response if fairly quick. Once you learn to 'think like IFS' navigation is pretty easy.

Cons

Inflexible configuration and really only geared towards specific business types. Our custom manufacturing makes it really difficult to use many modules of the software adequately. There are a lot of things our implementation team either didn't adequately consider or configured incorrectly and we've been paying for it for a decade. Nothing is easily updated or changed and options in a drop down (or list of values) cannot ever be archived. No workflows exist in the system and permissions setup is a complete nightmare.

PP
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Pavan P.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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This management system offers a wide variety of features and support to streamline supply chain inefficiencies

Reviewed 7 years ago
Pros

The ability to track, locate and edit multiple stock sites within our warehouse. The ease of the search feature when searching for specific items, for example: tracking maintenance work orders not only by who the mechanic was who performed, but down to the minute by minute tracking of progress.

Cons

Search queries take long at times, and when they do take too long there's no "cancel" feature. This prompts several people to simply hard-close the program and reopen instead of waiting for the program to load. At times the program also freezes if too many features are accessed at once.

JV
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Jana V.

Information Technology and Services, 10,001+ employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not Built As HRIS

Reviewed 7 years ago

There better options (value for the money) at the market.

Pros

Our company is using one of the IFS modules as HR management SW - storage of emplyoee data across the division (12.000+ employees). The system is built for larger organizations, allows to keep history data, create multiple business entities and give access to different people for each entity.

Cons

Very low customization options, no employee self service access, no automated approval flows in the system, very user undfriendly interface. If you need a manual to be able to download a report, something is clearly wrong when it comes to UX design.

EA
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Ebrahim A.

Electrical/Electronic Manufacturing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The best for high volume information processing

Reviewed 7 years ago
Pros

User friendly Open database structure Ease of interface and integration Ease of automation Unlimited user-configurations and customized reports Availability of a wide array of features

Cons

Extremely costly to buy and maintain Slow customer support ticket processing Unavailability of local support

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Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I'm a new user, I've been using IFS since 6 month.

Reviewed 7 years ago

It really is a gold mine for a business. Every department can work on a single software to achieve all the goals of a company.

Pros

What I like the most about this sofware is that there are so many possibilities, Very complete software.

Cons

However, what I don't like about this software is that it is not easy to learn and to use at first. For exemple, you need to create pick list, then print pick list, then keep the pick list number and go in the print manager to finally get the pick list... it is not efficient.

MA
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Megan A.

Logistics and Supply Chain, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IFS - interface with 17 countries

Reviewed 7 years ago
Pros

IFS was a great software choice if you have multiple countries that you need to consolidate. The reporting module allows you flexibility to create reports.

Cons

There was a longer learning curve with IFS than software I have used in the past. When you are dealing with multiples entities there are many steps that you need to go through.

RB
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Roald B.

Mining & Metals, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Bad advices from consultants

Reviewed 8 years ago
Pros

Many functionalities that seem to do exactly what we want. IFS looks intuitive and together with the system manual you will be able to make some small steps yourselve.

Cons

Often bad advice is received, where the IFS consultants don't even know how their own system works. This ends up in our company investigating and testing ourselves how some functionalities work. Handling of bugs by IFS is not customer friendly, and even if they admit that there is a design mistake in their software it will be unlikely for them to solve it. Another big disadvantage is the lack of a large online, open community.

LM
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Lynne M.

Building Materials,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IFS user Payroll

Reviewed 8 years ago
Pros

User Friendly, When help is needed they are available

Cons

There is nothing I do not like about the product. Easy to use.

JB
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Jonathan B.

Glass, Ceramics & Concrete,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IFS review

Reviewed 8 years ago
Pros

its ability to capture data and have historical records. I

Cons

the most trouble I had is searching for past data. once I got more experience it is easier.

JS
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Jeff S.

Glass, Ceramics & Concrete,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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One stop shop application

Reviewed 8 years ago
Pros

Includes everything from opportunity to product delivery. When implemented properly, there is no need for outside programs to encompass all aspects of your business.

Cons

Not always user friendly, too many times if you don't have real good knowledge of the areas you are working with, you don't know how to solve problems because you don't know where the missing/invalid data resides.

LR
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Lee R.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A review from a Network Admin

Reviewed 8 years ago
Pros

Once it is setup, it runs pretty smooth! I like that is a web base application

Cons

If I had one wish, I wish IFS could be either a SQL base or Oracle base product.

BA
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Bryanna A.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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IFS User Review

Reviewed 8 years ago
Pros

Once you are comfortable working in IFS it is very easy to navigate.

Cons

I don't know if IFS was the right choice when we selected an ERP, but after the time and money invested it is what we're 'stuck' with. Our product and processes are so specialized and IFS doesn't really work well outside the box.

SC
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Sara C.

Aviation & Aerospace,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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IFS is a very robust software.

Reviewed 8 years ago
Pros

The vendor relationship is very good. I really enjoy the various user group meetings that are held. The product is fairly straight forward.

Cons

Our original implementation was rough. I don't feel like the consultants really understood our needs in order to help us move to our first ERP.