InPhase Pricing, Features, Reviews & Comparison of Alternatives


Business performance management

5.0/5 (5 reviews)

InPhase overview

InPhase is a cloud-based business management software suite which combines performance management, business intelligence, and analytics. The solution is suitable for use in any sector or industry, and also offers pre-configured applications for oil & gas, housing, finance, and the charitable and public sectors.

InPhase’s business management tools allow users to align all activity with team, departmental, and business priorities. Business planning, risk and governance, supplier management, quality assurance (QA), and appraisals enable enterprise performance management. Email notifications automatically alert users to high priority issues, and collaborative discussion forums facilitate real-time communication between managers and teams. Business plans and data can be analyzed with the business intelligence features, which include dashboards, predictive analytics, and bubble up reporting.

InPhase offers a range of reporting options, allowing users to storyboard information in holistic web portals to engage with non-technical users, personalize home pages for individuals, teams, or departments, and generate infographics. Drag-and-drop tools enable the creation of operational reports, board reports, statements, template letters, and other regular reports, which can be populated with data based on database searches and filters. Users can also produce management presentations which dynamically update in real-time, and run ad hoc queries to identify red measures, underperforming projects, unmanaged risks, and more. Open data portals allow insights to be shared with the public, with built-in portal templates and styles.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, Europe, United Kingdom

Supported languages

InPhase screenshot: MyPage displays all performance-related information to usersInPhase (v16) - MyPageInPhase screenshot: The chart designer includes a built-in library of chart typesInPhase (v15) - Chart DesignerInPhase (v15) - BI CapabilitiesInPhase - SMT Open Webinar

InPhase reviews


Very good
Value for money
Ease of use
Customer support
Alex Scrivens

Modern user friendly Performance Management System

Used weekly for 2+ years
Reviewed 2018-01-08
Review Source: Capterra

- Essentially manages performance, not just monitoring, with clear lines of responsibility and ownership. - Focuses departments on what needs to get done, eliminating unnecessary work through the use of objectives, policies and performance metrics. - Shifts focus from performance as a yearly event to an on-going process. - Contributes looking at the goals and KPIs that will make a real difference. - Provides management an easy to absorb view of the elements that impact performance. - Improves links between internal initiatives and promotes cross-functional working. - Flexibility to customise the system look/feel to suit our needs and corporate branding protocols. - Eas of organization integrations with other data capturing system, which suits either complex or simple combinations. Our core purpose using InPhase is to ensure our services are carrying out their duties which they are employed to do in an effective and satisfactory manner, which is contributing to the overall business objectives. Using InPhase for performance reporting and action planning which with employees across the council, saving us time and money. We have also been able to embed all our performance measures, Service Plans, Audit and Risk actions to capture service delivery requests the `once and use numerous times; reducing duplication and officer time. InPhase support team always has time for the customer. InPhase has proved to be a superb value for money performance management solution.

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User-friendly, customisable and visual performance management software

Used daily for 1-2 years
Reviewed 2019-02-08
Review Source: Capterra

InPhase BMS has significantly improved our ability to collect, display, analyse and use the data within our organisation. The performance management culture within the organisation is enhanced, as its user-friendly but dynamic nature makes talking about and understanding performance far more engaging and relevant. - Excellent training and set-up support - Software is entirely customisable so that it can reflect the branding of the organisation yet provide different reports for different internal customers - Easy to build new reports and maintain the system, eliminating duplication and focusing team resource - Has facilitated much more meaningful, dynamic and focused conversations about performance at every level in the organisation

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Craig Newman

Quite simply brilliant

Used weekly for 2+ years
Reviewed 2018-01-08
Review Source: Capterra

Simply put, our information and performance culture improved dramatically. One location, one product, one truth. The software allows you collect, capture, cleanse and standardise a wide range of information and data from different sources. The software then provides you the tools to present your findings/performance in a clear and concise format that suits you. These results can also be interrogated by the user. The ability to produce live reports: once a report has been built, you can rely on the report to update itself until you choose to stop it. The product is forever being enhanced features and abilities you didn't even know you needed it, but now can't live without. The Inphase team and family: The team could not be more helpful. The other users of the product seem to always be willing to pass on their knowledge, experience and solutions.

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Tobin Stephenson

Very well supported software that does everything we need from a performance reporting package

Used daily for 1-2 years
Reviewed 2018-01-05
Review Source: Capterra

Performance monitoring presented in a variety of ways.Cost of the system is reasonable compared to other systems we have used. The options to create your own style of dashboard and other reports is great. The external portal that we are about to launch is an excellent way for us to get key performance measures into the public domain. Upgrades have been adding some features that have raised interesting possibilities within our organisation.

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Andy Tailor

Brilliant solution

Reviewed 2016-10-05
Review Source: Capterra

Really impressed by this company and their solution. We've been able to deploy this really quickly at half the cost of other similar applications. Help desk is amazing. Literally any query small query we have, we pick up the phone and they help us even for "how to" stuff. The product is incredibly flexible and manages the entire process of business performance and BI is a single integrated cycle. Flexibility & ease of use

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InPhase pricing

Starting from
Pricing options
Free trial
View Pricing Plans

£10 or $15 per user, per month.

InPhase features

Activity Dashboard
Activity Tracking
Automatic Notifications
Compliance Management
Customizable Reporting
Document Storage
Reporting & Statistics

API (439 other apps)
Access Control (180 other apps)
Audit Trail (182 other apps)
Auditing (264 other apps)
Custom Fields (202 other apps)
Data Import/Export (261 other apps)
Inventory Management (212 other apps)
Inventory Tracking (208 other apps)
Invoice Management (197 other apps)
Monitoring (200 other apps)
Real Time Data (235 other apps)
Third Party Integration (249 other apps)
Workflow Management (231 other apps)

Additional information for InPhase

Key features of InPhase

  • KPI governance
  • Data discovery
  • Report distribution
  • ‘What if’ scenarios
  • Action capture & tracking
  • Compliance management
  • Customizable reporting
  • Data visualization
  • Document sharing
  • Email notifications
  • Real-time messaging
  • Microsoft Office integration
  • Business planning
  • Quality assurance (QA)
  • Real-time analytics
  • Real-time critical alerts
  • Supplier management
  • Personalized dashboard
  • Charts & infographics
  • Exception reporting
  • Multi-tier exception alerting
  • Drag-and-drop modelling
  • Goal setting & reviewing
  • Appraisals
  • Business intelligence
  • Deadline tracking
  • Predictive risk
  • Performance management
  • Statistical Process Control
  • Task management
  • Open data portal
  • Simulations & analytics
View All Features


Documents can be shared between users, teams can discuss issues or goals in real-time through collaborative forums, and email notifications automatically alert users to high priority issues affecting them or their team, allowing users to make corrective decisions immediately.

The drag-and-drop interface allows users to connect data and build reports without having to write a single line of code.

Homepages can be personalized for each individual, team, or department, ensuring that relevant high-priority information is delivered instantly to users.

Drag-and-drop tools and flexible formatting allow users to generate a range of regular report layouts, which can be populated with data at any time with database searches and filters, and users can also run ad hoc queries, create management presentations and infographics, and share publicly through open data portals.

The drag-and-drop simulation tools allow users to prototype and assess new structures for processes, teams, or the entire business, with the ability to view performance impacts of re-modelling in real-time.