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Lucy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated, error-free PO to SO processing for emailed PDFs
Table of Contents
Lucy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Lucy overview
What is Lucy?
Lucy is a cloud-based order processing software designed to help B2B businesses automate the processing of emailed PDF purchase orders from customers. It lets wholesale distributors capture sales data such as customer purchasing habits, price errors, and stock codes based on existing ERP system data.
Key features of Lucy include order entry, special order management, recurring orders, and remote order entry. The platform sends email notifications to managers about new customers, incorrect codes, or typos in sales orders, ensuring accurate customer pricing and business rules are followed.
Lucy allows teams to create new trading partners using the dashboard based on information such as default ERP customer code, partner name, and ERP order status. Sellers can also set business rules using the automatic price acceptance functionality.
Lucy enables managers to map purchase orders by highlighting areas in the document that correspond to various fields including order number, date, delivery address, customer code, stock code, quantity, and item price. The system can process orders from the mapped fields in PDF files and convert relevant data into sales orders in the integrated ERP.
Key differentiators:
- Unlimited trading partners - don't pay more every time you bring a new customer on board your automation
- Self-service mapping - no need to send every new PO away to be mapped by a third party. You know your customers' orders best, and Lucy lets you map and update at will. Unlimited maps per trading partner mean fewer interventions.
- No lock-in contracts, and simple transparent pricing model. Change plans when you need to, scale up or down in response to your changing business.
Key benefits of using Lucy
* Machine learning means those inevitable customer data issues are spotted, corrected, and remembered for next time.
* Complete event log of every interaction with each order = audit trail compliance.
* Forensic insights into customer order habits with reporting and data analysis
* Scalable and secure, no lock-in contracts
* Manage your own maps and trading partners, no need to suffer the time and cost associated with third-party mapping
Starting price
per month
Alternatives
with better value for money
Lucy’s user interface
Lucy reviews
Overall rating
4.5
/5
32
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.59/10
5
4
3
2
1
20
10
1
1
0
Tawny B.
Customer Service Manager
Deborah A.
Inside sales
Praneal B.
Internal sales consultant
Barb H.
C/S Rep
Deja D.
Order Management Specialist
Kayla G.
Sales
Who uses Lucy?
Based on 32 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Lucy's key features
Most critical features, based on insights from Lucy users:
All Lucy features
Features rating:
Lucy alternatives
Lucy
Starting from
1885
Per month
Spendwise
Starting from
9
Per month
Candid
Starting from
179
Per month
Item
Starting from
60
Per month
Lucy pricing
Value for money rating:
Starting from
1885
Per month
Per Feature
User opinions about Lucy price and value
Value for money rating:
To see what individual users think of Lucy's price and value, check out the review snippets below.
Tawny B.
Customer Service Manager
Deborah A.
Inside sales
Lucy integrations (6)
Integrations rated by users
We looked at 32 user reviews to identify which products are mentioned as Lucy integrations and how users feel about them.
Integration rating: 5.0 (1)
“makes it easier to received orders, and avoid mistakes that can be done by human.”
Khayam Z.
Sales Consultant
Integration rating: 3.0 (1)
“If it is not integrated accurately or at all there would not be a purpose to have this.”
Deja D.
Order Management Specialist
Other top integrations
Lucy support options
Typical customers
Platforms supported
Support options
Training options
Lucy FAQs
Lucy has the following pricing plans:
Starting from: $1885.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Lucy?
Lucy has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Lucy support?
Lucy supports the following languages:
English
Q. Does Lucy offer an API?
Yes, Lucy has an API available for use.
Q. What other apps does Lucy integrate with?
Lucy integrates with the following applications:
MYOB Acumatica, Microsoft Azure, NetSuite, Dynamics 365 Business Central, Pronto, Rithum
Q. What level of support does Lucy offer?
Lucy offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base
