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Item

Maximizing E-commerce, Simplifying Operations.

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Table of Contents

Is this product right for your business?

Find out with a

Item - 2025 Pricing, Features, Reviews & Alternatives

What is Item?

Introducing 'Item', a pioneering software solution engineered to redefine the landscape of logistics management for e-commerce platforms. At the core of Item lies an intricate blend of advanced systems - a sophisticated Return Management System (RMS), a dynamic Order Management System (OMS), an efficient Warehouse Management System (WMS), and a proactive Yard Management System (YMS). These systems are seamlessly integrated with cutting-edge Bookkeeping and Data Intelligence features, providing a comprehensive overview of your logistics operations. Item's forte is its unparalleled ability to simplify and streamline complex logistical processes, ensuring a smooth flow of operations from the warehouse to the customer. With its innovative technology, Item not only safeguards your data but also enhances your operational efficiency, making it an indispensable tool for e-commerce businesses aiming to scale new heights in digital logistics. Embrace the future with Item, where each functionality is designed to bring efficiency and innovation to your doorstep.

Benefits of using Item

Integrated Logistics Operations: Item integrates RMS, OMS, WMS, and YMS, providing a unified platform for managing all logistics aspects, from returns to yard operations.

Enhanced Data Intelligence: Leverage powerful data analytics with Item, enabling informed decision-making and strategic planning for your e-commerce logistics.

Streamlined Order Management: Experience seamless order processing and tracking with Item's advanced OMS, ensuring timely and accurate deliveries.

Optimized Warehouse Efficiency: With Item's WMS, optimize your warehouse space and operations, leading to increased productivity and reduced costs.

Secure and Efficient Bookkeeping: Keep your finances in check with Item's robust bookkeeping features, ensuring accurate financial management and reporting.

Starting from

Per month

view pricing plans

start trial

book a demo

Item's key features

Most critical features, based on insights from Item users:

Inventory Management

4.4

(9)

Order Entry

4.8

(8)

Purchasing & Receiving

4.8

(4)

Shipping Labels

4.5

(8)

Inventory Tracking

4.3

(7)

Order Management

4.4

(8)

All Item features

Features rating:

4.3

(11)

Order Tracking

(0)

Order Fulfillment

5.0

(1)

API

4.3

(3)

Purchase Order Management

4.5

(2)

Shipping Management

4.3

(4)

Receiving

4.2

(6)

Inventory Optimization

4.6

(5)

Bills of Material

4.0

(2)

Yard Management

(0)

Reporting/Analytics

(0)

Reporting & Statistics

4.0

(1)

Real-Time Updates

(0)

Real-Time Reporting

(0)

Real-Time Monitoring

3.0

(1)

Real-Time Data

4.0

(1)

Quotes/Estimates

(0)

Product Identification

(0)

Procurement Management

(0)

Picking & Routing

(0)

3PL Management

(0)

Workflow Management

(0)

Work Order Management

(0)

Warehouse Management

(0)

Transportation Management

(0)

Third-Party Integrations

(0)

Task Management

(0)

Supply Chain Management

(0)

Supplier Management

(0)

Status Tracking

(0)

Shipment Tracking

(0)

Shipment Price Calculation

(0)

Serial Number Tracking

(0)

Scheduling

(0)

Sales Order Management

(0)

Route Optimization

(0)

Returns Management

(0)

Accounting

(0)

Activity Dashboard

3.5

(2)

Activity Tracking

(0)

Alerts/Notifications

(0)

Automated Scheduling

(0)

Barcoding/RFID

(0)

Batch Processing

(0)

Billing & Invoicing

(0)

Cost Management

(0)

Cross Docking

(0)

Customer Database

(0)

Customizable Fields

(0)

Customizable Reports

(0)

Delivery Management

(0)

Dispatch Management

(0)

Dock Management

(0)

Document Management

(0)

eCommerce Management

4.0

(1)

EDI

(0)

For 3PLs

(0)

For Freight Operations

(0)

Forecasting

(0)

Kitting

(0)

Label Printing

(0)

Location Tracking

(0)

Logistics Management

(0)

Mobile Access

(0)

Multi-Channel Management

(0)

Multi-Location

4.0

(1)

Ordering Automation

(0)

Item alternatives

Item

4.6

(11)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.6

Customer Support

4.3

NetSuite

4.2

(1.7K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

QuickBooks Enterprise

4.5

(20.7K)

visit website

Starting from

2210

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.2

3PL Warehouse Manager

4.1

(126)

visit website

Starting from

599

Free trial

Free version

Ease of Use

4.2

Features

4.0

Value for Money

4.2

Customer Support

4.0

Item pricing

Value for money rating:

4.6

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

Per month

Contact vendor for more details

Essential

Per month

Contact vendor for more details

Plus

Features included:

Start with 5 Users
Unlimited sales channels
1 Site
10GB/month of free data transaction bandwidth
Includes 10GB of free Cloud Storage
1 Server instance
24/7 Email Support
Additional development

Advanced

200

Per month

Contact vendor for more details

Pro

500

Per month

Contact vendor for more details

Unlimited

833

Per month

Features included:

Unlimited sales channels
1 Site
10GB/month of free data transaction bandwidth
Includes 10GB of free Cloud Storage
1 Server instance
24/7 Email Support
Unlimited Users

Item integrations (29)

Integrations rated by users

We looked through 11 user reviews, to identify which products are mentioned as Item integrations, and what is the users perception.

Shopify

Integration rating: 5.0 (1)

Item support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Training options

Live Online

Webinars

Documentation

Videos

In Person

Item reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.09/10

Rating distribution

Pros

“It's an invaluable tool, and one of the best parts is that it spans both RETAIL and direct to consumer (d2c) channels. It's rare to find such an affordable option that includes both.”

Michael W.

VP Sales

“Intuitive UI, administrative access to most settings and functions, reasonably easy to troubleshoot issues, straightforward to maintain, responsive and helpful support.”

John M.

System Analyst

“WMS is good and easy to our team like to use it.”

eric q.

senior analyst

Cons

“Report customization is limited, so running KPIs requires combining multiple reports. System functions such as automatic cycle count have quirks that prevent them from being implemented.”

John M.

System Analyst

“Maybe a softer tone would probably be better. Other than that, there is no negative things about this program.”

Jose Luis Z.

Operations Supervisor

Read all reviews

Item FAQs

Q. What type of pricing plans does Item offer?

Item has the following pricing plans:
Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available

Q. Who are the typical users of Item?

Item has the following typical customers:
Freelancers, Mid Size Business, Small Business

Q. What languages does Item support?

Item supports the following languages:
Chinese (Simplified), Spanish, English, Chinese (Traditional), Japanese, Korean

Q. Does Item support mobile devices?

Item supports the following devices:
Android, iPad, iPhone

Q. Does Item offer an API?

Yes, Item has an API available for use.

Q. What other apps does Item integrate with?

Item integrates with the following applications:
Constant Contact, WooCommerce, PayPal, SPS Commerce, FedEx Ship Manager, Trello, Pipedrive, Easyship, FreshBooks, Userlike, Buffer, NetSuite, Stripe, Shipwire, ShipStation, Slice, Squarespace, Marketing 360, Tableau, monday.com, Mailchimp, Asana, Hootsuite, Xero, Shippo, Smartsheet, HubSpot CRM, BigCommerce, Shopify

Q. What level of support does Item offer?

Item offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat