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MasterControl Quality Excellence vs QT9 QMS Comparison

Overview

Category Leaders

MasterControl is an electronic quality management software (eQMS) system compliant with FDA regulations and ISO quality standards.

The most adaptable & easy to use quality management software. The QT9 QMS is a highly modular web-based system designed for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$1500
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(84)

5

4

3

2

1

47

32

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

(28)

5

4

3

2

1

18

7

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The service offered by MasterControl has been excellent and system setup was easy thanks to a very good support. Customer Service team, as they responds quickly and offer good solutions.
It is a great, user friendly and easy to use software. Having different modules really helps in using a single platform for all the GMP requirements.
This product is good for storage and organization of important files that can be viewed by employees who enter their usernames and passwords.

Pros

The workflow is easy to understand and it is nice that most of the modules are interconnected.
If you are looking for an easy to use, effective, and relatively inexpensive solution to your ISO management QT9 is the solution for you.
What I like the most with this product is it is very helpful and convenient and I am getting what I needed in terms of daily reports.

Cons

When the system gets upgraded, it always brings out a ton of unexpected issues. We know that we will have to dedicate a couple of days just to watching for problems.
Requires very skilled and trained employees to execute the daily business processes. Lack of design / GUI customization.
Finding information on how to configure the module was a bit difficult.

Cons

I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over.
The biggest disappointment - No customability of modules and forms.
What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features84
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Learning
  • Budget Management
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Control
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Charting
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Course Management
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Disaster Recovery
  • Dispatch Management
  • Distribution Management
  • Document Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Management
  • Email-to-Task Conversion
  • Employee Management
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • Financial Management
  • For Engineering Documents
  • For Mechanical Equipment
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Idea Management
  • Image Capture
  • Import Tasks
  • Incident Management
  • Incident Reporting
  • Indexing
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Interaction Tracking
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Learner Portal
  • Learning Paths/Tracks
  • Legal Risk Management
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Learning