I am a visual learner and I like the way topics can be set up in Method Grid. It was also nice that there is a free version, because I am a small company and need to keep costs down.
Pros
Method Grid is the best software I have found to visualize and document systems/procedures. It is intuitive to use to get you started quickly, but is chock full of features if you want to get detailed for project management. They also seem to be adding features regularly. You can customize Method Grid with your business logo and color scheme.
Cons
I had difficulty figuring out how to collaborate with team members and found out I have to have the paid version to do this. After I contacted their customer service for help, the issue was resolved promptly.
Rating breakdown
Likelihood to recommend: 10/10
I primarily use Method Grid for onboarding which makes the process streamlined and consistent, and also easy to update when things change in the company / training. They have been consistently communicative when setting up the system and proactive in requesting feedback on how to make the product better and more suited to particular needs.
Pros
The communication between myself and the company is 10/10, quick responses and always happy to hear new ideas on how they can better the product. Easy to set up, navigate and update and also aesthetically pleasing!
Cons
There isn't anything I dislike about the software
Rating breakdown
Likelihood to recommend: 10/10
Pros
It is visually quite an easy program to learn and use
Cons
It did seem complex at first but after a few goes was easy to master
Rating breakdown
Likelihood to recommend: 6/10
To be able to standardize processes across multiple counties in grid format is what sold me. We're still developing other processes and learning the possibilities. Overall it's an intuitive and flexible tool.
Pros
I'm really enjoying the grid layout for customizing process steps going across the top for each county I work in, for each standardized step I have going down the left side. Very intuitive for my virtual assistants as they're able to keep the familiar work flow while working an county that needs attention. The flexibility to add multiple elements in a cell allows for what-ifs and dynamic work flows.
Cons
I haven't really found any major friction points yet. Everyone seems to like what they've seen so far.
Rating breakdown
Likelihood to recommend: 10/10
The followup was good, lots of great features
Pros
We had very basic needs around sharing key information within a small team. This has given us what we need without having to buy, and there are paid features that may come in useful in the furtuer - for now this works well for us.
Cons
Only using the free version. The paid features would be really good but can't justify the cost (yet)for our basic level of need.
Rating breakdown
Likelihood to recommend: 9/10
Free for up to 10 users.
Professional (up to 100 users): $15/user/month (billed monthly) or $12/user/month (billed annually).
Enterprise (100+ users): Contact Method Apps for custom pricing plans.
50% discount for registered charities and public educational organizations.
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