App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

MyLobby Logo

MyLobby

4.9
(14)

Write a review

Visitor management system for lobbies and receptions

(1)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

MyLobby Pricing, Features, Reviews and Alternatives

MyLobby FAQs

Q. What type of pricing plans does MyLobby offer?

MyLobby has the following pricing plans:
Starting from: $70.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of MyLobby?

MyLobby has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does MyLobby support?

MyLobby supports the following languages:
English, French, Spanish


Q. Does MyLobby support mobile devices?

MyLobby supports the following devices:
Android


Q. Does MyLobby offer an API?

Yes, MyLobby has an API available for use.


Q. What other apps does MyLobby integrate with?

MyLobby integrates with the following applications:
LoopNet, Eventbrite, Mailchimp


Q. What level of support does MyLobby offer?

MyLobby offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

MyLobby product overview

Price starts from

70

Per month

Flat Rate

What is MyLobby?

Are you tired of tirelessly navigating through endless options on platforms like Capterra, only to find yourself still searching for the perfect visitor management system?

Key benefits of using MyLobby

• MyLobby forces sites to adhere to corporate rules while allowing provisions that are location-specific, depending on business requirements.

• MyLobby directly connects visitors to their host with the help of self sign in and badge printing, eliminating any need for sign-in sheets and paper.

• MyLobby is optimized for Apple and Android tablets and is fully managed through a web portal. The software is totally self-monitoring and self-sufficient, and automatically sends alerts whenever a service is required.

• It can be implemented outside or inside corporate networks and can be integrated with various corporate systems to provide a streamlined experience.

• The software captures emails so that customer agreements can be sent to their email and contacts can be added to the company’s mailing list. It gives customers the option to automatically Tweet and post on their Facebook page.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Webinars
Live Online
In Person
Documentation

Not sure about MyLobby? Compare it with a popular alternative

Starting from

70

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

MyLobby pricing information

Value for money

5.0

/5

14

Starting from

70

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MyLobby features

Functionality

4.9

/5

14

Total features

47

3 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
API
Data Import/Export
Customizable Reports
Real Time Data

Functionality contenders

MyLobby users reviews

Overall Rating

4.9

/5

14

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.86/10
Rating distribution

5

4

3

2

1

13

1

0

0

0

Pros
This outstanding level of customer service has solidified our trust in MyLobby and made our experience with them even more exceptional.
We highly recommend MyLobby as a reliable and effective solution for streamlining visitors.
Ease of use and ability to make it fit our needs for check in process. They were able to listen to what we wanted and custom make a website that tied into the check in system.
Cons
The updates would delay from system which caused issues in the tablet.
The updates would delay from system which caused issues in the tablet.
The back-end setting configuration was a little bit confusing at first.

Overall rating contenders

AvatarImg
AvatarImg

Abdelrahman A.

201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyLobby actually takes a very good care of their customers' overall satisfaction. Highly recommended

Reviewed 7 years ago
Pros

-Configuration possibilities. -Their amazing and very friendly developers. -Easiness and compliance. -Meeting good quality expectations.

Cons

No cons were added to this review

Vendor response

Thanks for your review. We love hearing back from our customers and we will always work on improving our product.

FC
AvatarImg

Fernanda C.

Hospitality, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyLobby Visitor Management

Reviewed 9 months ago

Great my members love it!

Pros

Practicality, easy to use, great customer care.

Cons

No complaints at the moment. I am happy with the product.

NS
AvatarImg

Nick S.

Hospitality, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Streamlined Visitor Management

Reviewed 9 months ago

Made managing a stream of visitors much more manageable, and helped us direct visitors more effectively. As a result were able to track all of the KPI's from the purpose of your visit, when they arrive and and the total duration

Pros

Efficient visitor data capture, responsive support, customizable questions, real-time alerts

Cons

Deployment could be a bit smoother. But it got handled by Vendor quite professionally

ER
AvatarImg

Edgar R.

Government Administration, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Streamlining Visitor Experience: A Review of MyLobby for Housing Services"

Reviewed a year ago

we highly recommend MyLobby as a reliable and effective solution for streamlining visitors. The benefits it offers, coupled with exceptional customer service, have significantly improved our efficiency, visitor satisfaction, and overall service delivery.

Pros

Its ability to streamline the visitor experience, provide real-time staff notifications, seamlessly integrate with our workflows, offer customized data collection, and enhance visitor satisfaction have made MyLobby an indispensable tool for our services. However, what truly sets them apart is the exceptional customer service provided by their team. Their dedication to understanding our unique requirements and going above and beyond to adapt their services to meet our specific needs has been truly remarkable. This outstanding level of customer service has solidified our trust in MyLobby and made our experience with them even more exceptional.

Cons

One notable drawback is the limited options available for building forms/questionnaires. We have found that the current options provided by the product could be more robust and flexible, making it easier to create tailored questionnaires to gather specific visitor information.Additionally, we have identified some limitations in the interface of the product. While it is functional and user-friendly, an upgrade to the interface would greatly enhance the overall user experience. A more modern and intuitive interface would not only improve aesthetics but also contribute to increased efficiency and ease of use for both staff and visitors.

NS
AvatarImg

Nicholas S.

Government Relations, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MyLobby made my Day

Reviewed 8 months ago

We initially got this product for COVID screening and temp scanning but we have been able to move away from that and make this a self check-in system to help speed up the clients experience and cut down wait time.

Pros

Ease of use and ability to make it fit our needs for check in process. They were able to listen to what we wanted and custom make a website that tied into the check in system. That is what is display on the TV's in our lobby so clients can see where their place in line is and status.

Cons

No real complaint but automatic reports sometime is hard to clear out.

Common MyLobby comparisons

Related categories