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Plan, manage and track your events in one place. Nutickets is your go-to ticketing, customer management and marketing platform. Combine the solutions right for your events from ticketing, seating charts, guest lists, registration and access control.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
20
Per month
Other
Value for money
4.8
/5
35
Starting from
No pricing info
Value for money contenders
Functionality
4.5
/5
35
Total features
138
8 categories
Functionality contenders
Overall Rating
4.6
/5
35
Positive reviews
24
10
0
0
1
Overall rating contenders
David L.
Entertainment, 1-10 employees
Used daily for 2+ years
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It's been good, the CMS is familiar enough to systems like wordpress that it's easy enough to find your way around and if you have any questions the support team respond quickly and helpfully.
It gives us complete control over our ticketing and cashflow so we can be more reactive and do things on our timetable as opposed to waiting for event approval or payment from other providers
As I type there aren't really any cons from NuTickets with the functions that we use.
Laura H.
Music, self-employed
Used other for 2+ years
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I've used Nutickets for a number of different projects over the last 4 years - from tiny gigs to 5k a night public events. It's coped with literally everything I've thrown at it, and when I've run into problems, the team have been really responsive and helped me sort it quickly. The NuEntry app is really solid.
It's really easy to use *once you know where everything is*! I do often spend quite a lot of time hunting for features that I know are there but can't remember which menu / page they can be found on. I'd like there to be the option to use different Stripe accounts for different events (rather than just one for the whole account) and I'd like there to be the option of ticket buyers to check out with Paypal (audience feedback)
Hi Laura, thank you for the feedback, it's important to us. We have to agree having versatile payment options is important. As such, we've added the ability to use different Stripe accounts and made Apple, Google Pay options available at checkout (Paypal in the pipeline too). We'll keep you up to date!
Jack M.
Information Technology and Services, 11-50 employees
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Less than average
The control and visibility of selling tickets from my website.
I called and talked to I believe the lead developer he was rushed and unfriendly. Enough said won't use it anymore!
Matt C.
Entertainment, 11-50 employees
Used daily for 6-12 months
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Nutickets were an alternative software for our theater after find out-out that our present system didn't do what we required. After a few calls and chats with the team at nutickets we were up and running. We have been with them for 6 months now and our contact at nutickets does keep us in the loop and solves problems for us. The system is being upgraded constantly and improving all the time. There...
- It is robust enough for the general public to use with ease. - It is fit for purpose and offers a cool customer experience. - Some features like the app and scanner are excellent - customer service is good and their staff want to help
- The software lacks a controllable reporting feature. Most theaters do box office splits and disbursements and so there should be a way of inputting this and downloading reports to this effect. - The marketing features would be better if they were integrative with other products such as post planner. - A little more admin control over the system would be good, it is sometimes a little restrictive and prescriptive
Thank you for your review Matt! We can only get better and feedback like yours is highly appreciated. We look forward to continue working and growing with you.
Matthew M.
Events Services, self-employed
Used daily for less than 6 months
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We needed to expand our business beyond what our previous solution was capable of. Nutickets has given us the room to grow while still being capable of dealing with tiiny shows and tiny venues.
Support: While the system is complex and takes quite a bit of learning, the team are very helpful and always quick to respond. Features: The system is very feature heavy. There are a few things it cant do but they are very niche. Development: In the few weeks we have been on board there have already been an impressive number of software updates. Nothing major, at least visually, but several nice little changes that have made work flow more efficient and improved box office appearance. Report system: Way, way, way better than our previous system. So many reports that can all be customised. Scheduled reports that can be automatically emailed to venues or promotors is a godsend of a feature! The Check In App: Visually very clear, very robust and so far our customers all love it.
It is very complex: I am getting to grips with it now but in the early days (a few weeks ago) it was very intimidating. There are a huge number of options for almost every situation and learning which ones to ignore has taken some time. To be fair I have every option available to me and a lot of them could be disabled at company level and that would certainly make things a little less scary when you start out. The page design / layout tools: These are relatively new and as such, still a little lacking. There are a few layout tools and formating features that dont exist yet. I have raised a couple of tiny issues and am reassured that they will be dealt with in the next round of upgrades. Over all I am really digging to make up Cons. I am very happy with the system over all