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Postmates is a cloud-based restaurant management software, which helps businesses connect with local customers, streamline order fulfilment, and manage deliveries. It allows users to create various promotions for the targeted audience and select the campaign’s duration and location as per requirements.
Commonly used as
Arts and Crafts, self-employed
Used other for 6-12 month
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My experience with Postmates are generally good with all my orders
This software has pros with the order sometimes has very good deals also you can check the tracking of your order
Postmates has cons with the time of deliver sometimes with the fees and the costumer services isn't too good they have to improve it
Apparel & Fashion, 51-200 employees
Used monthly for less than 6 months
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My overall experience with Postmates has been good. I wouldn't say it has been great, but it certainly hasn't been bad. I did only have that one bad experience where my food was delivered from the wrong restaurant but nevertheless their customer service was pretty good and their drivers were always polite to me. If it was based off of customer service I would rate them a good seven out of ten but as far as their actual service, I'm going to give it a four out of ten.
I used Postmates for about 3 months and I can say that I liked their prices. They seemed to be lower than the other delivery apps that I was using at the time. I did like that their ordering process seemed to be easier and quicker than most of the other apps that were in the same field as theirs. I can also say that whenever I used them their drivers seem to be really nice and polite. Even if the food was late they would say things like, "Have a nice day!" and I really liked that about Postmates as a whole.
Well, I used Postmates for about three months before I quit using them. The reason why I quit using Postmates is because one time I ordered some Chinese food from a Chinese restaurant. Well I did not get the food from the correct restaurant that I wanted it from and as we all know some foods from some restaurants do not taste the same. My Postmates delivery driver called me and said that they sent...
Q. What type of pricing plans does Postmates offer?
Postmates has the following pricing plans:
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Postmates?
Postmates has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Postmates support?
Postmates supports the following languages:
Q. Does Postmates support mobile devices?
Postmates supports the following devices:
Q. Does Postmates offer an API?
Yes, Postmates has an API available for use.
Q. What other apps does Postmates integrate with?
Postmates integrates with the following applications:
Square Payments, Olo
Q. What level of support does Postmates offer?
Postmates offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support