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Postmates

Cloud-based restaurant management application

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Postmates Pricing, Features, Reviews and Alternatives

Postmates product overview

What is Postmates?

Postmates is a cloud-based restaurant management software, which helps businesses connect with local customers, streamline order fulfilment, and manage deliveries. It allows users to create various promotions for the targeted audience and select the campaign’s duration and location as per requirements.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation

Postmates pricing information

Value for money

4.0

/5

2

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Postmates features

Functionality

4.0

/5

2
Total Features10 1 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
Status Tracking
Cataloging/Categorization
Order Tracking
Order Management
Order Fulfillment
Order Processing

Functionality contenders

Postmates users reviews

Overall rating

4.0

/5

2

Positive reviews

50%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10
Rating distribution

5

4

3

2

1

1

0

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Postmates Review

Reviewed 21 days ago

My experience with Postmates are generally good with all my orders

Pros

This software has pros with the order sometimes has very good deals also you can check the tracking of your order

Cons

Postmates has cons with the time of deliver sometimes with the fees and the costumer services isn't too good they have to improve it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

FOOD FROM WRONG PLACE!

Reviewed 2 months ago

My overall experience with Postmates has been good. I wouldn't say it has been great, but it certainly hasn't been bad. I did only have that one bad experience where my food was delivered from the wrong restaurant but nevertheless their customer service was pretty good and their drivers were always polite to me. If it was based off of customer service I would rate them a good seven out of ten but as far as their actual service, I'm going to give it a four out of ten.

Pros

I used Postmates for about 3 months and I can say that I liked their prices. They seemed to be lower than the other delivery apps that I was using at the time. I did like that their ordering process seemed to be easier and quicker than most of the other apps that were in the same field as theirs. I can also say that whenever I used them their drivers seem to be really nice and polite. Even if the food was late they would say things like, "Have a nice day!" and I really liked that about Postmates as a whole.

Cons

Well, I used Postmates for about three months before I quit using them. The reason why I quit using Postmates is because one time I ordered some Chinese food from a Chinese restaurant. Well I did not get the food from the correct restaurant that I wanted it from and as we all know some foods from some restaurants do not taste the same. My Postmates delivery driver called me and said that they sent...

Postmates FAQs and common questions

Postmates has the following pricing plans:
Free Trial: Available | (No Credit Card required)


Postmates has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Postmates supports the following languages:
English


Postmates supports the following devices:
Android, iPhone


Yes, Postmates has an API available for use.


Postmates integrates with the following applications:
Square Payments, Olo


Postmates offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support

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