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ProcessMaker vs Square 9 Comparison (2026)

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ProcessMaker logo

ProcessMaker

Square 9 logo

Square 9

Overview

ProcessMaker is a provider of Enterprise business process management (BPM) and workflow software, available on-premise and in the cloud, providing core features such as BPMN 2.0 diagramming, responsive form design, dashboard-based performance reporting, plus REST API and companion mobile app support

Square 9 removes the frustration of extracting data from documents, forms, and all external sources, so you can harness the full power

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

174

5

4

3

2

1

97

62

13

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.5

145

5

4

3

2

1

87

48

7

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

“Broken workflows area a lot to fix and usually happen after a system upgrade, this could be improved.”
Verified reviewer profile picture

Nothando M.

Business analyst

“Documentation is complete and elaborative for PHP and JavaScript.”
Verified reviewer profile picture

Muhammad A.

Technical Analyst

“There is a section for drafts and even one for inbox.”
Verified reviewer profile picture

Nothando M.

Business analyst

Pros

“OUR COMPANY USED SQUARE 9 FOR DOCUMENT MANAGEMENT AS IT PERTAINS TO MATERIAL TEST REPORTS.”
MS

MICHAEL S.

Branch Manager

“What I like most about Square-9 is how easy it is to scan documents and use templates to automatically populate indexed fields, making documents simple and fast to search and retrieve later.”
GC

Greg C.

Vice-President of Finance and Administration

“The localized storage makes it easy for employees throughout the office to locate, view and send different documents relating to all of our members.”
CR

Candice R.

Member Service Representative

Cons

“A product that requires so many licenses ultimately slows down the business, spare licenses would help alleviate this problem but I have not seen the initiative yet.”
Verified reviewer profile picture

Nothando M.

Business analyst

“The problem is that the license is on a per user basis.”
Verified reviewer profile picture

Nothando M.

Business analyst

“Local training is not available like other products in market”
Verified reviewer profile picture

Muhammad A.

Technical Analyst

Cons

“When a document gets lost or misrouted during processing, it can be confusing to troubleshoot and get it back on track.”
JB

John B.

System Administrator

“The licensing and user setup was a little clunky for us. Although some of this might be how we have our users set up in AD.”
MH

Matt H.

IT Manager

“The more I've had to deal with IT support, the less I like the company.”
MC

Meghan C.

Controller

  • Vendor responds to reviews
  • Last review5 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features39
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Batch Processing
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Content Publishing Options
  • Convert to PDF
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Digital Signature
  • Disaster Recovery
  • Distributed Capture
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Conversion
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Expense Tracking
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Generative AI
  • Graphical Workflow Editor
  • HIPAA Compliant
  • ID Scanning
  • Image Editing
  • Image Pre-processing
  • Indexing
  • Information Governance
  • Invoice Processing
  • Metadata Extraction
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Multiple Output Formats
  • No-Code
  • Offline Access
  • Optical Character Recognition
  • PDF Conversion
  • Pre-built Templates
  • Process Change Tracking
  • Process Modeling & Designing
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Data Capture
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Templates
  • Text Editing
  • Text Extraction
  • Third-Party Integrations
  • User Management
  • Vendor Management
  • Version Control
  • Web Forms
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Zone Selection Tool
  • Total features114
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Autofill
  • Batch Processing
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Content Publishing Options
  • Convert to PDF
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Digital Signature
  • Disaster Recovery
  • Distributed Capture
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Conversion
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Expense Tracking
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Generative AI
  • Graphical Workflow Editor
  • HIPAA Compliant
  • ID Scanning
  • Image Editing
  • Image Pre-processing
  • Indexing
  • Information Governance
  • Invoice Processing
  • Metadata Extraction
  • Metadata Management
  • Mobile Access
  • Multi-Language
  • Multiple Output Formats
  • No-Code
  • Offline Access
  • Optical Character Recognition
  • PDF Conversion
  • Pre-built Templates
  • Process Change Tracking
  • Process Modeling & Designing
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Data Capture
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Templates
  • Text Editing
  • Text Extraction
  • Third-Party Integrations
  • User Management
  • Vendor Management
  • Version Control
  • Web Forms
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Zone Selection Tool

Integrations

  • Total integrations6
  • Deluxe Payment Exchange
  • Drupal
  • Dynamics 365 Business Central
  • Joomla
  • MIP Accounting
  • Microsoft Outlook
  • NetSuite
  • NetSuite Excel Add-in
  • PDI CStore Essentials
  • QuickBooks Online
  • QuickBooks Payroll
  • SAP Business One
  • Sage 200
  • Sage 500
  • Sage CRM
  • Salesforce Sales Cloud
  • Tyler Enterprise Data Platform
  • Zimbra Collaboration Suite
  • Total integrations12
  • Deluxe Payment Exchange
  • Drupal
  • Dynamics 365 Business Central
  • Joomla
  • MIP Accounting
  • Microsoft Outlook
  • NetSuite
  • NetSuite Excel Add-in
  • PDI CStore Essentials
  • QuickBooks Online
  • QuickBooks Payroll
  • SAP Business One
  • Sage 200
  • Sage 500
  • Sage CRM
  • Salesforce Sales Cloud
  • Tyler Enterprise Data Platform
  • Zimbra Collaboration Suite