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Refund Retriever Logo

Free, fast, and automatic FedEx & UPS shipping refunds

Table of Contents

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Refund Retriever - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Refund Retriever overview

What is Refund Retriever?

Shipping is a big expense for most companies, some companies live or die by how much they can save on shipping. Refund Retriever was started in 2006 with the mission to save money for you.

We audit your shipments and the credit goes directly to your FedEx/UPS account. Our fee is a percentage of the amount refunded. The majority of companies are just leaving this money behind. We can save your company 2 - 7% on your yearly shipping spend.

We have tons of reports and analytics to help you further understand where your money is being spent and how to save more. Ever wonder if that next day air package could be sent via Ground for less cost and still arrive the same time, we can tell you this.

Key benefits of using Refund Retriever

- Takes 45 seconds to sign-up. We audit your shipments.
- All refunds applied directly to your shipping account.
- No sign-up fees.
- No automatic monthly fees.
- No cancellation fees.
- No risk. It's free to sign-up!
-? Reports and Analytics
- Lower your FedEx and UPS spend today
- Amazon Seller Reimbursements
- Carrier Contract Negotiations

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture

Ease of Use

Refund Process

Customer Support

Bugs and Issues

Refund Retriever’s user interface

Ease of use rating:

Refund Retriever pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(2)
5(54)

What do users say about Refund Retriever?

Smartest thing you can do for your business.

Select to learn more


Who uses Refund Retriever?

Based on 57 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Package/Freight Delivery
Consumer Services
Logistics and Supply Chain
Others

Use cases

Parcel Audit
Shipping

Refund Retriever's key features

Most critical features, based on insights from Refund Retriever users:

Shipment tracking
Data import/export
Carrier Invoice Auditing
Automated Claim Filing
Refund Opportunity Identification
Exceptions management

All Refund Retriever features

Features rating:

Shipping Cost Tracking
Shipping Optimization
Audit management
Auditing & Claim Filing Services
Cost Recovery
EDI
Freight shipping
Package Analytics
Parcel shipping

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Refund Retriever pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Up to $250,000

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Free Shipping Reports
  • No Cancellation Fee
  • No Contract
  • No Setup Fee

Up to $500,000

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Free Shipping Reports
  • No Cancellation Fee
  • No Contract
  • No Setup Fee

Up to $1,000,000

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Free Shipping Reports
  • No Cancellation Fee
  • No Contract
  • No Setup Fee

Over $1,000,000

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Free Shipping Reports
  • No Cancellation Fee
  • No Contract
  • No Setup Fee

User opinions about Refund Retriever price and value

Value for money rating:

To see what individual users think of Refund Retriever's price and value, check out the review snippets below.

“I wish I started sooner. I am very happy to delegate this function to dedicated professionals.”
mr

mary r.

owner

“I like the outlay and ease of use. The data i am able to pull is great.”
AJ

Andrew J.

Sales Manager

Refund Retriever integrations (5)

Refund Retriever support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum

Training options

Videos
Webinars
Live Online

Refund Retriever FAQs

Q. Who are the typical users of Refund Retriever?

Refund Retriever has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What languages does Refund Retriever support?

Refund Retriever supports the following languages:
English


Q. Does Refund Retriever offer an API?

No, Refund Retriever does not have an API available.


Q. What level of support does Refund Retriever offer?

Refund Retriever offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum

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