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Retino Logo

Returns management solution for eCommerce businesses

Last updated: October 2024

Table of Contents

Retino - 2025 Pricing, Features, Reviews & Alternatives

What is Retino?

Retino is a cloud-based returns management solution that helps online merchants or eCommerce businesses process multiple returns. The embedded portal guides customers through case registration, while the reverse shipping options allow for order pick-ups and parcel shop drop-offs.

Retino keeps customers informed throughout the process with automated emails and tracking pages. The centralized administration dashboard provides merchants with a detailed history of every return case, including communication, status changes, refunds, and shipping details.

Starting from

15

Per month

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Retino's key features

Most critical features, based on insights from Retino users:

Customizable Branding
Warranty Tracking
Third-Party Integrations
Case Management
Warranty Claims Management
Status Tracking

All Retino features

Features rating:

Approval Process Control
Claims Management
Client Portal
Reporting/Analytics
Returns Management
Activity Dashboard
Configurable Workflow
Quality Control
Real-Time Data
Real-Time Reporting
Refund Management
Refund Opportunity Identification
Repair Management
Resource Management
Route Optimization
Self Service Portal
Shipping Management
Support Ticket Management
Traceability
Trend Analysis
Warehouse Management
Warrant Tracking
Workflow Management
Access Controls/Permissions
Accounting Integration
Alerts/Notifications
API
Asset Tracking
Barcoding/RFID
Customer Portal
Customizable Reports
Data Import/Export
Data Visualization
Electronic Payments
Exchange Management
Freight Shipping
Ground Shipping
Historical Reporting
Label Printing
Order Tracking
Payment Processing

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Retino pricing

Value for money rating:

Starting from

15

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

Retino integrations (5)

Retino support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Webinars
Documentation
Videos

Retino reviews

Overall rating

5.0

/5

15

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.73/10
Rating distribution

5

4

3

2

1

15

0

0

0

0

Retino FAQs

Q. What type of pricing plans does Retino offer?

Retino has the following pricing plans:
Starting from: €15.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Retino?

Retino has the following typical customers:
Freelancers, Small Business


Q. What languages does Retino support?

Retino supports the following languages:
English, Czech, Hungarian, German


Q. Does Retino offer an API?

Yes, Retino has an API available for use.


Q. What other apps does Retino integrate with?

Retino integrates with the following applications:
PrestaShop, Shopware, Lightspeed eCommerce, TheShop, Shopify


Q. What level of support does Retino offer?

Retino offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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